Форум поддержки Firefox

Profile: https://share.firefox.dev/490blHh

Subject says it all, but it seems to occur with any site, anytime I try to open more than three or four tabs (ctrl-clicking links on a forum, for example) my Firefox instance grinds to a halt and starts consuming most of my CPU (Ryzen 5 3600).

I've tried turning off Firefox's various protections. I tried troubleshooting (formerly "safe") mode, and the problem isn't as bad but is still present as far as I can tell. The only extension I can think that would be making it worse is Tree Style Tab, but I don't know enough about interpreting Firefox profiles to verify.

The only reason I consider this odd is because doing the same thing in Chrome doesn't have this issue on this same device. If I open many tabs quickly, Chrome itself is still responsive. Those newly opened tabs may take a while to load and become interactive, but it doesn't affect the rest of the application. I pay my ISP for gigabit DSL, and as far as I can tell that is roughly what I get. In my case, Firefox doesn't behave this way.

MS Edge works just fine.

When trying to set up alert notifications for FEDEX tracking status, the Submit Button remains active, even after filling all required fields and checking all required boxes. See website:

https://www.fedex.com/fedextrack/?trknbr=270004161734&trkqual=12027~270004161734~FDEG&trkcarr=FDXG&gsu=true

I have set https://www.fedex.com/ as a trusted site (Exceptions), and turned off Browser Guard. Also placed same URL in MalwareBytes allow list.

A strange new requester appeared in Firefox today. I do not think that I clicked on anything without noticing. I was just watching a Youtube video and the requester appeared when I was moving the cursor down across the screen. The requester items would not respond, and the requester could not be closed. I had to quit Firefox and restart to get rid of it. See attached screen capture.

On eBay, on the orders page, near the top of the list is a checkbox which when checked should cause the entire list of orders to all become checked, allowing a single operation to apply to the entire list of checked orders. Checking this box is not causing the list of orders to become checked. It works in Firefox private mode.

The problem is not being caused by any of the extensions - it persists after disabling every extension.

Windows 10, FF 121.0.1 (64-bit)

Dear reader,

Websites like Netflix and websites banks ask for an update of FF,although I have the latest, 121.0.1 Netflix doesn't allow me to enter the website (see screendump) The ASN-bank asks for an update but I can work around it (see screendump) Screendumps are in Dutch, they text is about asking for an update.

Can you help me out to fix this?

Thanks in advance. Frans

Hi

My firefox suddenly stops working, it crashes on every tab I open.

I tried the troubleshoot mode (safe mode), tried refreshing firefox, tried uninstalling and reinstalling, tried cleaning the firefox folder and registry manually and then restart, ... everything that I could find on web, it just keeps crashing.

In "about:crashes" tab, it shows nothing, so I dont know what I can provide for diagnosis.

Please advise, thanks.

When I click on a Firefox menu (File, Edit, View, etc.) or the hamburger menu, or a drop-down menu on a web page, the menu appears. Then, when I move the mouse to hover over the menu, the menu vanishes. If, instead, I hold down the mouse button, I can move over the menu without it disappearing.

I'm using a focus-follows-mouse window manager (VTWM) and I think, somehow, Firefox is getting a focus change message when the mouse moves onto the menu. I think this because of the way the Firefox titlebar flickers from showing it's the active window to the inactive window, then active again, once the menu disappears.

Please advise.

Thanks, Richard

I have been running "Ancestry.com" on Firefox" for a number of years without any issues. The last few weeks if I open Ancestry to a window that shows a family tree the window freezes and I get a notice that says "This window is slowing down your browser" and it gives me a button with a "Stop" option. When I click the button the window unfreezes for one click and freezes again. This only happens in a "tree" window, the rest of the application works OK. I have done many of the troubleshooting steps, renew refresh, clear cache etc. with no improvement. I checked with "Ancestry" the recommend Firefox or Chrome. Trying Chrome there was no problem. My preference is Firefox as Chrome is to invasive.

I am running Windows 10 (up to date), an Asus Z87 Plus motherboard, an intel core i7-4770K cpu and a EVGA GTX 650 Ti Boost gpu with all drivers up to date. I have Firefox set as my default browser.

Please advise - Thank You John H ( jrhop@hvc.rr.com)

There are 223 instances of kmozillahelper running on my system. I have two firefox instances running, two tabs in each, but that doesn't matter. One firefox and one tab - 223 kmozillahelpers. That's 2 GB of memory and much worse, I can't launch anything else. As an example, trying to start yast.

2024-01-16T09:10:10.076615-08:00 linux-h0w6 kdesu[8995]: qt.qpa.plugin: Could not load the Qt platform plugin "xcb" in "" even though it was found. 2024-01-16T09:10:10.076794-08:00 linux-h0w6 kdesu[8995]: This application failed to start because no Qt platform plugin could be initialized. Reinstalling the application may fix this problem.#012#012Available platform plugins are: eglfs, linuxfb, minimal, minimalegl, offscreen, vnc, wayland-egl, wayland, wayland-xcomposite-egl, wayland-xcomposite-glx, xcb. 2024-01-16T09:10:10.178292-08:00 linux-h0w6 plasmashell[8852]: kf.kio.gui: Failed to register new cgroup: "app-org.opensuse.YaST-f155db47ef884e449f7c90c3d6ee0e9b.scope" "org.freedesktop.DBus.Error.UnixProcessIdUnknown" "Process with ID 8991 does not exist.

I can't even open another firefox instance. This is a very recent problem.

Hello,

Mozilla will not work - it looks like it's trying to load a page but nothing happens. Then the crash reporter kicks in - but it never actually sends the crash report. (I'll copy it here) I've tried uninstalling it and reinstalling it - it doesn't help. Tried disabling the antivirus and firewall (which had never been a problem before) but that doesn't help either. So if you can, please help :)

AdapterDeviceID: 0x1b81 AdapterDriverVersion: 31.0.15.4665 AdapterSubsysID: 37031458 AdapterVendorID: 0x10de Add-ons: formautofill%40mozilla.org:1.0.1,pictureinpicture%40mozilla.org:1.0.0,screenshots%40mozilla.org:39.0.1,webcompat%40mozilla.org:121.0.0,default-theme%40mozilla.org:1.3,addons-search-detection%40mozilla.com:2.0.0,google%40search.mozilla.org:1.4,amazondotcom%40search.mozilla.org:1.7,wikipedia%40search.mozilla.org:1.3,bing%40search.mozilla.org:1.6,ddg%40search.mozilla.org:1.4 AvailablePageFile: 2743808000 AvailablePhysicalMemory: 6642008064 AvailableVirtualMemory: 3497058304 BackgroundTaskMode: 0 BlockedDllList: BuildID: 20240108143603 CPUMicrocodeVersion: 0xb4 ContentSandboxCapable: 1 ContentSandboxLevel: 6 ContentSandboxWin32kState: Win32k Lockdown enabled -- default value is true CrashTime: 1705593581 DOMFissionEnabled: 1 DOMIPCEnabled: 1 EMCheckCompatibility: true ExperimentalFeatures: devtools.inspector.compatibility.enabled GPUProcessLaunchCount: 1 GPUProcessStatus: Running GpuSandboxLevel: 1 HeadlessMode: 0 InstallTime: 1705592987 LastStartupWasCrash: 0 LauncherProcessState: 0 ModuleSignatureInfo: {"ESET, spol. s r.o.":["eOppBrowser.dll"],"Microsoft Windows":["MMDevAPI.dll","d3d9.dll","ntasn1.dll","ncrypt.dll","Windows.Security.Integrity.dll","avrt.dll","d3dcompiler_47.dll","dataexchange.dll","AudioSes.dll","explorerframe.dll","wscapi.dll","directmanipulation.dll","d3d11.dll","BCP47mrm.dll","Windows.Globalization.dll","winsta.dll","ColorAdapterClient.dll","mscms.dll","dcomp.dll","Windows.UI.Immersive.dll","twinapi.appcore.dll","WindowManagementAPI.dll","Windows.UI.dll","npmproxy.dll","netprofm.dll","dbgcore.dll","DWrite.dll","ktmw32.dll","twinapi.dll","wsock32.dll","cscapi.dll","ntshrui.dll","OneCoreUAPCommonProxyStub.dll","OneCoreCommonProxyStub.dll","winnsi.dll","winhttp.dll","ondemandconnroutehelper.dll","wininet.dll","Bcp47Langs.dll","DXCore.dll","linkinfo.dll","TextInputFramework.dll","resourcepolicyclient.dll","dwmapi.dll","wtsapi32.dll","FWPUCLNT.DLL","rasadhlp.dll","nlaapi.dll","pnrpnsp.dll","NapiNSP.dll","dnsapi.dll","dhcpcsvc6.DLL","CoreMessaging.dll","CoreUIComponents.dll","WinTypes.dll","InputHost.dll","dxgi.dll","uxtheme.dll","winrnr.dll","dhcpcsvc.dll","umpdc.dll","wshbth.dll","powrprof.dll","version.dll","gpapi.dll","devobj.dll","drvstore.dll","cryptnet.dll","msasn1.dll","cryptbase.dll","rsaenh.dll","cryptsp.dll","ntmarta.dll","dbghelp.dll","mswsock.dll","sspicli.dll","winmm.dll","IPHLPAPI.DLL","userenv.dll","iertutil.dll","netutils.dll","srvcli.dll","urlmon.dll","profapi.dll","propsys.dll","kernel.appcore.dll","wldp.dll","windows.storage.dll","SHCore.dll","bcryptPrimitives.dll","ucrtbase.dll","advapi32.dll","gdi32.dll","clbcatq.dll","cfgmgr32.dll","ole32.dll","imagehlp.dll","bcrypt.dll","psapi.dll","win32u.dll","crypt32.dll","sechost.dll","wintrust.dll","oleaut32.dll","user32.dll","shlwapi.dll","imm32.dll","msvcrt.dll","rpcrt4.dll","KERNELBASE.dll","kernel32.dll","msvcp_win.dll","combase.dll","msctf.dll","ws2_32.dll","setupapi.dll","gdi32full.dll","nsi.dll","shell32.dll","ntdll.dll"],"Microsoft Windows Software Compatibility Publisher":["msvcp140.dll","VCRUNTIME140.dll"],"Mozilla Corporation":["firefox.exe","libEGL.dll","osclientcerts.dll","libGLESv2.dll","nssckbi.dll","freebl3.dll","softokn3.dll","xul.dll","lgpllibs.dll","gkcodecs.dll","nss3.dll","mozglue.dll"]} MozCrashReason: Shutdown hanging at step XPCOMShutdown. Something is blocking the main-thread. Notes: FP(D00-L1000-W0000100-T000) DWrite? DWrite+ WR? WR+ WebGL? EGL? EGL- GL Context? GL Context- GL Context+ WebGL+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 524 ShutdownProgress: xpcom-shutdown ShutdownReason: AppRestart StartupCacheValid: 1 StartupCrash: 0 StartupTime: 1705593263 SubmittedFrom: Client SystemMemoryUsePercentage: 61 TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86","buildId":"20240108143603","version":"121.0.1","vendor":"Mozilla","displayVersion":"121.0.1","platformVersion":"121.0.1","xpcomAbi":"x86-msvc","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":16344,"virtualMaxMB":4096,"cpu":{"isWindowsSMode":false,"count":12,"cores":6,"vendor":"GenuineIntel","name":"Intel(R) Core(TM) i7-8700 CPU @ 3.20GHz","family":6,"model":158,"stepping":10,"l2cacheKB":256,"l3cacheKB":12288,"speedMHz":3192,"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAVX2","hasAES"]},"os":{"installYear":2022,"hasSuperfetch":true,"hasPrefetch":true,"name":"Windows_NT","version":"10.0","locale":"en-US","servicePackMajor":0,"servicePackMinor":0,"windowsBuildNumber":19045,"windowsUBR":3930},"hdd":{"binary":{"model":"WDC WD10EZEX-00KUWA0","revision":"15.01H15","type":"HDD"},"profile":{"model":"WDC WD10EZEX-00KUWA0","revision":"15.01H15","type":"HDD"},"system":{"model":"WDC WD10EZEX-00KUWA0","revision":"15.01H15","type":"HDD"}},"gfx":{"D2DEnabled":true,"DWriteEnabled":true,"ContentBackend":"Skia","Headless":false,"EmbeddedInFirefoxReality":false,"TargetFrameRate":60,"adapters":[{"description":"NVLDDMKM","vendorID":"0x10de","deviceID":"0x1b81","subsysID":"37031458","RAM":8192,"driver":"C:\\Windows\\System32\\DriverStore\\FileRepository\\nv_dispi.inf_amd64_72a60bcfb646da4c\\nvldumdx.dll,C:\\Windows\\System32\\DriverStore\\FileRepository\\nv_dispi.inf_amd64_72a60bcfb646da4c\\nvldumdx.dll,C:\\Windows\\System32\\DriverStore\\FileRepository\\nv_dispi.inf_amd64_72a60bcfb646da4c\\nvldumdx.dll,C:\\Windows\\System32\\DriverStore\\FileRepository\\nv_dispi.inf_amd64_72a60bcfb646da4c\\nvldumdx.dll C:\\Windows\\System32\\DriverStore\\FileRepository\\nv_dispi.inf_amd64_72a60bcfb646da4c\\nvldumd.dll,C:\\Windows\\System32\\DriverStore\\FileRepository\\nv_dispi.inf_amd64_72a60bcfb646da4c\\nvldumd.dll,C:\\Windows\\System32\\DriverStore\\FileRepository\\nv_dispi.inf_amd64_72a60bcfb646da4c\\nvldumd.dll,C:\\Windows\\System32\\DriverStore\\FileRepository\\nv_dispi.inf_amd64_72a60bcfb646da4c\\nvldumd.dll","driverVendor":null,"driverVersion":"31.0.15.4665","driverDate":"1-12-2024","GPUActive":true}],"monitors":[{"screenWidth":1920,"screenHeight":1080,"refreshRate":60,"pseudoDisplay":false}],"features":{"compositor":"webrender","hwCompositing":{"status":"available"},"gpuProcess":{"status":"available"},"webrender":{"status":"available"},"wrCompositor":{"status":"available"},"openglCompositing":{"status":"unused"},"omtp":{"status":"unused"},"d3d11":{"status":"available","version":45312,"warp":false,"textureSharing":true,"blocklisted":false},"d2d":{"status":"available","version":"1.1"}}},"appleModelId":null,"hasWinPackageId":false,"sec":{"antivirus":["ESET Security"],"antispyware":null,"firewall":["ESET Firewall"]},"isWow64":true,"isWowARM64":false},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":8,"fissionEnabled":true,"telemetryEnabled":false,"locale":"en-US","intl":{"requestedLocales":["en-US"],"availableLocales":["en-US"],"appLocales":["en-US"],"systemLocales":["en-US","ro-RO"],"regionalPrefsLocales":["en-US"],"acceptLanguages":["en-US","en"]},"update":{"channel":"release","enabled":true,"autoDownload":true,"background":true},"userPrefs":{"browser.search.widget.inNavBar":false,"browser.urlbar.autoFill":true,"browser.urlbar.autoFill.adaptiveHistory.enabled":false,"browser.urlbar.dnsResolveSingleWordsAfterSearch":0,"browser.urlbar.quicksuggest.dataCollection.enabled":false,"browser.urlbar.suggest.quicksuggest.nonsponsored":false,"browser.urlbar.suggest.quicksuggest.sponsored":false,"network.trr.strict_native_fallback":false,"widget.content.gtk-high-contrast.enabled":true},"sandbox":{"effectiveContentProcessLevel":6,"contentWin32kLockdownState":15},"launcherProcessState":0,"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":false,"attribution":{"campaign":"%2528not%2Bset%2529","content":"%2528not%2Bset%2529","dlsource":"mozorg","dltoken":"e3e3bcd1-5812-48df-9803-5e80e2aab219","experiment":"%2528not%2Bset%2529","medium":"referral","source":"support.mozilla.org","ua":"chrome","variation":"%2528not%2Bset%2529"},"defaultSearchEngine":"google-b-d","defaultSearchEngineData":{"loadPath":"[addon]google@search.mozilla.org","name":"Google","origin":"default","submissionURL":"https://www.google.com/search?client=firefox-b-d&q="}},"profile":{"creationDate":19740,"firstUseDate":19740},"addons":{"activeAddons":{"formautofill@mozilla.org":{"version":"1.0.1","scope":1,"type":"extension","updateDay":19730,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":null,"name":"Form Autofill","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19730,"quarantineIgnoredByApp":true,"quarantineIgnoredByUser":false},"pictureinpicture@mozilla.org":{"version":"1.0.0","scope":1,"type":"extension","updateDay":19730,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Fixes for web compatibility with Picture-in-Picture","name":"Picture-In-Picture","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19730,"quarantineIgnoredByApp":true,"quarantineIgnoredByUser":false},"screenshots@mozilla.org":{"version":"39.0.1","scope":1,"type":"extension","updateDay":19730,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Take clips and screenshots from the Web and save them temporarily or permanently.","name":"Firefox Screenshots","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19730,"quarantineIgnoredByApp":true,"quarantineIgnoredByUser":false},"webcompat@mozilla.org":{"version":"121.0.0","scope":1,"type":"extension","updateDay":19730,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Urgent post-release fixes for web compatibility.","name":"Web Compatibility Interventions","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19730,"quarantineIgnoredByApp":true,"quarantineIgnoredByUser":false}},"theme":{"id":"default-theme@mozilla.org","blocklisted":false,"description":"Follow the operating system setting for buttons, menus, and windows.","name":"System theme — auto","userDisabled":false,"appDisabled":false,"version":"1.3","scope":4,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19740,"updateDay":19740},"activeGMPlugins":{"gmp-gmpopenh264":{"version":null,"userDisabled":false,"applyBackgroundUpdates":1},"gmp-widevinecdm":{"version":null,"userDisabled":false,"applyBackgroundUpdates":1}}}} Throttleable: 1 TotalPageFile: 4253405184 TotalPhysicalMemory: 17138307072 TotalVirtualMemory: 4294836224 URL: about:support UptimeTS: 3184.07 UtilityProcessStatus: Destroyed Vendor: Mozilla Version: 121.0.1 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 2 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192

MSAFD Tcpip [UDP/IP] : 2 : 2 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [RAW/IP] : 2 : 2 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [TCP/IPv6] : 2 : 23 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [UDP/IPv6] : 2 : 23 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [RAW/IPv6] : 2 : 23 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
AF_UNIX : 2 : 1 : 1 : 0 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : a00943d9-9c2e-4633-9b59-0057a3160994 
RSVP TCPv6 Service Provider : 2 : 23 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP TCP Service Provider : 2 : 2 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP UDPv6 Service Provider : 2 : 23 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP UDP Service Provider : 2 : 2 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
Hyper-V RAW : 2 : 34 : 1 : 1 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 1234191b-4bf7-4ca7-86e0-dfd7c32b5445 
MSAFD L2CAP [Bluetooth] : 2 : 32 : 1 : 256 : 0x20006 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a 
MSAFD RfComm [Bluetooth] : 2 : 32 : 1 : 3 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a

XPCOMSpinEventLoopStack: default: RemoteWorkerService::Observe|nsThread::Shutdown: ProxyResolution useragent_locale: en-US

This report also contains technical information about the state of the application when it crashed.

I frequently open new tabs by right-clicking the current tab and choosing "New Tab" from the context menu. Naturally, I want to start typing a URL or search term.

But the focus/cursor/caret is nowhere and typing does nothing. I have to click on the address bar, and then I can type.

I'm not using New Tab Override and I have Firefox's new tab set to a blank page.

I tried disabling all my add-ons, but I still had the problem.

I tried setting new tab to the Firefox home page and for a short while I got a cursor in the address bar. But the problem returned after a few hours

Any clues on what might be wrong? Firefox version 120.0.1 (64-bit) on MacOS Ventura 13.5.1. Thanks!

(A similar problem is described here: https://support.mozilla.org/en-US/questions/1420220 -- but in my case this is not a container tab.)

TO MOZILLA DEVELOPERS

In spite of hundreds if not thousands of users reporting this issue over and over again, and your suggested workaround to reduce memory usage in the settings that doesn't do anything - FIREFOX is still using unacceptably HUGE amount of memory.

With just FOUR (4) tabs open in one window, in the Task Manager I can see 17 (!!!!!!) Firefox windows open using 830 MB of memory. The highest usage of all my apps including memory hungry media apps. It's using THREE times as much memory as my Adobe Audition processing edits of a 1.5 hr audio with several clips.

This is insane!! You have gone crazy with caching to the point of making this browser unusable.

It's freezing up and crashing my Audition so before I work in it I must shut Firefox down completely - and I work on a powerful tower PC designed for media.

If you don't seriously cut back on this insane caching for the sake of browsing speed IN THE NEXT UPDATE, I won't be using your browser at all, it's simple as that. I'm already migrating my bookmarks and setting up Chrome which uses about half the memory that Firefox does with the same tabs, and I suspect that many users will follow suit.

The workarounds you offer DO NOT WORK. Any app that uses more than 500 MB of memory at any give time on my computer - goes.

Hi I am the admin site owner of the above site on th site we have a widget that lets us monitor who is in our teamspeak server from the home page this was working great until I and other members updated to firefox 121.0.1. 2 days ago, now we get this message in the widget frame insted.

Firefox Can’t Open This Page To protect your security, server.nitrado.net will not allow Firefox to display the page if another site has embedded it. To see this page, you need to open it in a new window.

I contacted Nitrado support after reading this https://support.mozilla.org/en-US/kb/xframe-neterror-page They say they have fixed the issue but it still present after reinstalling the widget, clearing cache (server and firefox app) and server restart, this is effecting all our uses who use firefox, which is all of them :( can anyone help?

I have a Lenovo ThinkPad X1 Yoga Gen 6 (20XY005MGE) with Win11 Pro.

All of a sudden, Firefox does not play any sound. I notice that it does not show up in the volume mixer. I tried:

• this solution: https://support.mozilla.org/de/questions/1278299
• Reboot the PC
• Uninstall and reinstall Firefox
• Deactivate all Extensions
• I worked my way through the manual pages (none of which mentions Firefox missing in the volume mixer)

Youtube does not play sounds, the Spotify page notices that it cannot play sound (the spotify App for Windows works fine, though). News sites (tagesschau.de / video, deutschlandfunk.de / audio) play the video, but no sound.

I had the problem a few months ago already but I cannot recall the solution :(

Thanks for helpful hints!

If I go to Safelite and start scheduling an appointment, navigating through that set of webpages will cause my computer to green screen/crash. The landing page at https://safelite.com asks for a zip code, and submitting that form puts you into the scheduling flow; after entering some details about a vehicle, I can click back and continue a few times (less than ten) to make my computer crash. I was able to reproduce the issue in troubleshooting mode. I also tried the same steps in Chrome, but it did not produce a crash.

This computer has had an issue with crashing in this manner for a while now, but this is the first thing I've noticed consistently causes a crash. I'm not expecting a solution, but I am hoping to close in on the issue; whether or not Firefox is the source here is questionable, but it does seem highly entangled.

No matter what I do FF always opens to the "Success!" screen and wants me to choose what tabs to restore. I have done troubleshooting mode, clean mode, refresh and complete uninstall and reinstall. Nothing works.

Hello,

I am using the Flatpak Version of Firefox on Manjaro Linux. I have hardware accelerated video playback on Youtube for VP9 but not for H.264 on YouTube and Twitch. I can verify that with intel_gpu_top. My hardware should be capable to do hardware decode. You can see in the provided screenshots, that it should work from the configuration standpoint. Do I missing something here or is this maybe a bug? I can provide any further information if needed.

Firefox use 100% of my cpu and drops frames when playing 8k video (gpu acceleration setting is turned on). Chrome instead have no frame drops and does not use 100% of the cpu.

I tried to google it and use some solution, but no effect in my case.

hardware: cpu: ryzen 5600x gpu: rtx 4070 ram: 32 gb monitor: LC27 JG50QQIXCI (qhd 16:9 144hz)

PS: 1st picture firefox, 2nd chrome.

Any method I open a new tab, it always takes up to 7s to load, while completely suspending my browser. This also happens in troubleshoot mode but not in incognito. Directly opening websites in a new tab doesn't trigger that bug. I don't recall when this started to happen, it might be after some new Windows update.

I have included screenshots from Firefox Profiler, both from regular window and incognito one.

my firefox youtube is broken, every time i close firefox, and open youtube, the comments and the sidabar wont load, until i clear my cookies and login. so that fixes it, but its not permanent. if i close or restart firefox, id have to repeat this process again. and yes, ive disabled all my extentions and cleared cache. and updated firefox.