Форум поддержки Firefox

I want to transfer all my bookmarks to another pc. I select export to HTML file and save to a flash drive. I insert the flash drive into the second pc then select 'import and backup' and 'import bookmark from HTML' . Then select the Bookmark.HTML on the flash drive and 'Open'. But no bookmarks ever appear anywhere that I can find. How can I get the bookmarks?

I cannot print from Firefox. It worked fine, and then stopped. I'm not sure what changed. It doesn't matter what printer I use. Even printing to PDF fails. No errors appear, and nothing shows up in the printer queue. All the other applications in Windows print just fine. It's just Firefox. And just for this one Windows user.

I tried clearing the saved printer settings in the about:support page. I tried refreshing Firefox. I tried uninstalling and reinstalling Firefox. I tried uninstalling, removing the mozilla folder in %appdata%, and reinstalling Firefox. No luck.

The only time I can get it to print anything is to log into a different user account on this same PC. Printing from Firefox seems to work then.

It seems there is some user-specific printer setting/file/whatever that is messed up. I'm not sure what else to try.

Thanks.

Hello,

I am trying to login to my Mozilla account so that I can backup my data and move it onto a new computer. However, even though Sync is activated, I cannot find my Mozilla Firefox password anywhere and am unsure of what it is. Is there anyway that someone who works at Mozilla can give me access to my password?

I am happy to verify my identity and prove that this is indeed my account, but I am not sure of how to go about doing so. I really need access to all of my data, and would be highly thankful for any assistance regarding this matter.

Firefox 126.0.1 Mac OS Sonoma 14.5

Everytime I select Firefox-Settings.. the Settings window opens and then crashes

This crashes with Troubleshoot mode selected

Partial crash report included below.

I just tried the free Avast anti-track product. I ran a browser clean-up which included browser cache but NOT browser history. (they give you options on what to clear). Now I have lost the 50+ tabs I always open on startup. I have also lost all browser history older than 2 weeks. Avast can't help. Anyone know how I can recover my tabs?

When I login to sites using an email address and password, quitting and relaunching Firefox reveals that I remain logged into those services. However, if I use a single sign on option such as the "Sign in with Google" login option to access an account, I find that each and every time I launch Firefox I am forced to sign back into the account. This is not the case with any other web browser I use as they all remember the account I am logged into using a single sign on option. Does anyone understand why Firefox requires using the single sign on option each time I relaunch the browser while it remembers email address/password logins without issue?

To troubleshoot, I have verified that I use the "Standard" browser privacy option at about:preferences#privacy. In fact, I have been using Firefox's default preferences across the board. The only aspects of Firefox which I've customized are the theme and the extensions installed: Dark Reader, Simple Translate, YouTube Auto Like, Tweaks for YouTube, and Gesturefy.

I tried reconfiguring my History settings using the advice provided elsewhere on this forum, but it had no effect on the issue: https://support.mozilla.org/en-US/questions/1261095

After rebooting a Windows 10 computer, and starting Firefox, two Firefox Windows open. The second one opens Yahoo on it's Tab with no other Tabs open. Before booting, there was only one Firefox window open. This has happened before in the past.

Could this be fixed.

I have also reported several times that at times, Bookmark folders are found missing but found in strange places where I did NOT move them. I have been told that this could be possibly caused because of my very large Bookmark file. It would be very nice if this was resolved. I have reported this at bugzilla.mozilla.org.

Yesterday firefox private window comes up on my browser...I do NOT want that, how to get rid of it?? My desktop is set up with menus for quick reference; I cannot get past this private window

As per subject. When i click a Mailto link in a webpage, eMClient opens OK, but message window does not. Seems to be a Firefox problem because it works fine in Chrome. I've checked the Firefox and Windows (10) settings; all seems as it should be. Any suggestions? Thanks.

I often use Ctrl+Number to jump to a fixed tab, whereas on Linux the shortcut is Alt+Number, which causes some inconveniences. Is it possible to make Firefox use Ctrl+Number to switch tabs on Linux?

I'm trying to load a jsonlz4 backup of 88.4 mb with 1 146 851 items. When creating a new places.sqlite, the majority of the bookmarks inside Other Bookmarks don't have a location url. Like this:

Name_____________| Location

Normal bookmark | site.com My problem_______|

I tried using https://www.jeffersonscher.com/ffu/bookbackreader.html to convert it into html and json. Importing the html into firefox puts everything into the Bookmarks Menu and everything is missing their location url. Opening the html in writer I see that every bookmark does have its location url but as hyperlinks on the names. Restoring the json, 1 time after not clicking the Check/Repair JSON button and another time after clicking it, gives me all the bookmarks in their correct place but the majority are still missing their location urls.

I also tried creating another places.sqlite with my jsonlz4 backup and exporting as html and json through the bookmarks Library. Importing them, separately, into new firefox profiles just gives me the bookmarks that weren't missing links.

Also tried creating a places.sqlite in windows but it stopped before the Other Bookmarks folder, I guess.

I don't know if its relevant but between restarts and shutdows I always have 18 kmozillahelper processes before even starting firefox. I don't know since when they haven been there or if they have increased.

Any ideas on how to restore correcly my bookmarks?

At some point after a Firefox and/or Windows update, Firefox started to stall after working for a while. When I open Firefox, I start surfing using multiple tabs, using bookmarks, typing URLs, or clicking on web links and then suddenly, the little dot in the current tab where I am trying to access another link, starts moving right and left indefinitely, apparently waiting or unable to access the desired page. After that I type well-known URLs (such as google.com) that I know "always" work, and the same thing happens. From then on Firefox cannot access any URL I throw at it (no error messages or warning of any kind) until I close Firefox and reopen. Once I reopen, the cycle repeats: it works for a while until it doesn't. I have cleared all cookies and caches, I have erased or disabled all extensions, but the problems persists. Any advise? Thank you.

The first time i enter fullscreen for the on the current monitor, the window is not filled completely. It fixes itself if i exit fullscreen and enter it again.

I did not observe this behaviour in 124.0

this also happened like 1 year ago. i made a comment about this in a bugzilla thread right here: https://bugzilla.mozilla.org/show_bug.cgi?id=1763981#c119

The fix mentioned in that thread is applied for me.

It does not fix it.

I can't use Firefox on my Mac with the Reddit.com web site because letters vanish. I started to type "Mac" but aafter the "M" nothing appeared and I got the message "Server Error."

I just had a similar thing happen on the InternetArchive (archive.org).

Chrome and Safari work perfectly.

I've updated Firefox several times with this problem.

My internet has 750mb of bandwidth. Updated 64bit Firefox can only provide 320mb. I installed Chrome and the internet went to 800mb. What could be slowing down internet speed in Firefox? I restored Firefox, restarting everything. I did the same with Windows 10. I restored it to an earlier date. It didn't improve anything. What to do ?

Version 126.0 (64 bit) Mozilla Firefox for Linux Mint mint-001 - 1.0

I use a wireless keyboard and mouse via a USB connector. History - I have had to reboot to clear the mouse interface error when it occurs for many months. I've had a open issue in the linux mint forums as I thought it may be a driver issue. Things worked tolerable until 5-29-2024 as my wireless mouse has been deactivated. I opened a second window(tab) in a new window and my wireless mouse permanently no longer works. It was quite startling. The wireless keyboard is fine. A wired USB mouse works. My HP laptop mousepad works. However, once the error occurs mouse clicks are no longer responded to and the active area remains the partial window where the mouse was last active. Currently the mouse cursor does not respond to movement inputs from the wireless mouse, so seriously worse.

Have the mouse settings or driver have been tampered with?

Hi, I would like to remove the hints that appear below the sign-in box for my email account (yahoo). I want to be able to type in my email address each time without being prompted by a hint address (windows 11/firefox browser). Please help me eliminate/delete the addresses that auto-populate the hints email addresses. Thank you.

ps: please note that I do not have an in-depth understanding of computers or computer development language (mostly computer illiterate). I cannot write or change code.

I always had one version of Firefox installed. I regularly update the software via Help >> About Still, after every update, I am getting multiple versions of Firefox listed at [Settings/Installed Apps] and [Control Panel/Uninstall or remove apps] on my Win11 23H2 22631.3593 (screenshot attached).

In order to get rid of outdated items from the list, I need to reinstall Firefox completely, but the same thing is happening with every update of Firefox.

Is there a way to resolve this and why is this happening?

Hello! I've been noticing for several versions of Firefox that the response times reported in the “Network” tab of the developer console are wrong. In Chrome it shows the true value, which are a few ms, while in Firefox they show that it takes several seconds!!!! I attach the images of the problem.

Is it a bug, or a configuration problem itself? Thanks in advance