Форум поддержки Firefox

Dear community,

This morning, after a reboot of my Laptop during the night, I opened Firefox with the frustrating surprise that I lost all my bookmarks and all my history (websites and downloads). The saved passwords looks fine.

How could that have happen? Need your help to get those back... specifically my bookmarks!

Note: I went trough several support articles of Firefox but none helped. I tried to restore my bookmarks but got the message "Unable to process the backup file.".

Any thanks.

When I open "Extensions" (about:addons) by clicking the Extensions icon, I want it to start on my own extensions, not Recommendations. How can I make "Extensions" open to the actual Extensions tab? Or can I remove the "Recommendations" tab entirely?

I already saw [to remove 'Recommendations' tab in about:addons]. But about:config

 extensions.htmlaboutaddons.recommendations.enabled = false

only removes recommendations from the Extensions tab. And adding

 extensions.getAddons.showPane = false

does not work, the Recommendations tab is still there.

Hi. I was suddenly having unexpected problems to log in in a site (https://www.lanacion.com.ar/). So I updated FF but the problem persists. Then, I uninstalled FF, downloaded it again from the repository and installed again, but the problem persists. Then, I downloaded directly rom the Mozilla site, expand it in the desktop and double click the program icon. The program opened and I was able to log into the site I was trying to. Interesting enough, the browser opens a lot faster than when installed. My question is: everywhere on the web the response is "you have to install the program" or "the program is already installed in your distro", which is true in my case, but one day stopped to work properly. BUT I'm not installing it, and it works apparently well... ¿how can it be? Thanks in advance for your reply. -Enrique.

In about:config I have set "geo.enabled" to false. -> www.google.com still displays the content in my language, darn.

I went went back to about:config and marked "only show modified preferences" -> to my surprise not only "geo.enabled 1" was displayed but also "permissions.default.geo 2" (though I never touched that one - so I thought they must be linked somehow)

I was curious and reverted "permissions.default.geo" back to default -> now it is set to "0" -> but "geo.enable" is still on "false" (so I am not sure anymore if they are really linked together - which doesnt make sense to me)

Now I don't know if I should leave "permissions.default.geo" on "2" how I found it, or on "0" which is the default. That's why I come here to ask:

==> What are the three states of "permissions.default.geo [0/1/2]" doing and how is it interacting with "geo.enable"?

Everything that has an active state seems to have suddenly gained huge thick borders, usually grey or black. This applies to UI and page elements. I have no idea what happened, I'm guessing an update changed 'something', but how do I nondestructively fix it?

All webpages seem affected.

(reddish bars in second screenshot are my removing some URLs, but everything else is my UI as seen)

Thanks greatly for any insights...

When I try to log into my website - https://huppbrian.us/tsc-admin - with Firefox Developer 111.0b8 (64-bit), get the following error first time every time... Error: Cookies are blocked or not supported by your browser. You must enable cookies to use WordPress. If I try again without making any changes, I'm able to log in fine. I've tried playing with the protections settings, but haven't found the magic pill to fix this yet.

i do not remember how find my mozilla Firefox account in order to clean out the cache and cookies, and to resolve breaches. Could not manage to figure out how to resolve breaches the last time I signed in... Ugh!

I noticed this first when I had to force Google to go into dark mode even though firefox was already in dark mode.

I have searched through some issue reports and have seen a lot of people mentioning that their system theme is not being detected properly. This is not that issue. I can set the firefox "Website appearance" to dark or automatic at which point the UI of firefox itself does do into dark mode so no issues there. However if I go to a website that tries to query 'prefers-color-scheme' and set its theme accordingly it always returns 'light'. This is the case even if I set the 'layout.css.prefers-color-scheme.content-override' to 0 in about:config.

I used this website to test: https://septatrix.github.io/prefers-color-scheme-test/

The issue persists when opening a website in a private window.

Let me know if I need to provide additional information.

-Felix

For some reason I can't access the Spotify website (spotify.com or https://open.spotify.com/). I get this error message:

Page not found - We can’t seem to find the page you are looking for. Any ideas? This is infuriating. I'm on a Mac running Ventura and the newest version of Firefox. Thanks.

I use a web trading platform(PowerEtrade). When I am on my 15.6" laptop, windows 10, I have a nice fat slide bar. When I am on my 17.5" laptop(windows 11) the slide bar disappears and will only show when the cursor is over it and then it is raxor-thin. Is there a fix for this?

There used to be an icon just to the right of the star (for creating a new bookmark) on the address bar that when clicked gave a drop-down bookmark menu. For some reason it disappeared and I cannot seem to get it back. All I have been able to do is go to settings => bookmarks to get a list of bookmarks, which, however, doesn't have the bookmarks organized into the sub-categories I once had. How can I get that icon back on the address bar? I don't want to add on a bookmark bar or tool bar.

It works on librewolf and brave, and im running on fedora 37 (using the flatpak package) i have tried every fix including but not limited to: reinstalling, troubleshoot mode, making a new profile and clearing cache. also the openh264 plugin always says preparing to install or smth but never does, thought id mention it in case its important.

The new pdf editing feature doesn't work. When opening a pdf with Firefox I can only copy any text that's there but I cannot edit or add to the document, mostly view it.

Since one of the last updates the behaviour for the tab re-sizing got messed up.

When there are only a few tabs with full size, those as well as the additional plus icon is shown. But when there are more tabs and they are re-sized, then the right side gets cut off. First the new tab icon dissapears and then also the last tab get's cut off.

I attached a screenshot with three firefox browser windows showing the problem, as well as a forth one with only 3 tabs open, which are shown in full size including the new tab icon.

This is a new problem as the tab resizinng and the new tab icon used to work perfectly fine no matter how many tabs were opened.

When I opened my Browser this morning (15 March 2023), I saw a message that I could edit PDF documents directly with Mozilla. There was a suggestion (button, I think) to try it. I did. There was a sample letter. On the letter in light gray were comments like "Use the [I-bar} to write here" and "Use the [paint brush] to...." I have no idea where these icons are. Their pictures on the screen where the suggestions are given are not interactive.

I was totally blindsided by the changes imposed by the switch to this feature. Having now read up on it I can understand the need for it, but IMHO the implementation is... not optimal. Why do we have to have two "overflow" icons? Why could the two functions (traditional overflow list and new Extensions Management) not be maintained under a single button/function as before? (I don't care which symbol would be used, but splitting up the access to these functions? Come on!) AND why can we no longer order the items on the new overflow menu the way we want? --at least, I haven't found a way to move them around. Further, when extensions say that they "Can't read and change data on this site", does that mean that the extension is broken, nonfunctional, locked out, etc., or are we required to do something to restore it to functionality? -And if so, do we have to do this for every extension, on every site? Let me just say, not a huge fan at this point. Ugh.

Hi,

I use a PIN for my Microsoft laptop and I have forgotten my Microsoft account password. I don't want to change the password as my PC back-ups using Paragon software "might" be tied to my current pin and password.

If I log into my Microsoft account with Firefox, I am prompted for an email address. After entering my address the password is automatically entered by Firefox. Great.

But the login details are not stored under Firefox - Paswords. There is no Microsoft entry in Passwords.

Where might the password it be stored?

Thanks Hans

I am lost. The articles in Mozilla Support explaining how to backup and migrate my current account , after reading them, just gave me a headache. Can someone explain (in plain english) please, how I can save my passwords, bookmarks and cookies that Firefox has associated with my 8 year old Win 10 Pro desktop so I can transfer that data to a new Win 11 Pro desktop. Any and all suggestions will greatly be appreciated. Firefox and I have been running together since 2004! Thank you, The Old Guy