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I needed to change my gmail password. I went to Saved Passwords and changed the password on the account--I id'd the account by old password. However, I'm still getting the error message: The STAT command did not succeed. Error getting message number and sizes. Mail server pop.gmail.com responded: [AUTH] Invalid credentials.

The account was not an oauth account which has a password I don't recognize. Also, the associate smtp record has a different password.

How do I change the password? Do I need to change the smtp password also?

thanks carol

I have been struggling with this for months. I really like Thunderbird but I have tried everything. Receiving emails works fine, it is just the SMTP that hangs. I will have to abandon this and go to outlook if I cant resolve. It Does eventually go but it takes a couple tries. The examples given, I resent and it was fine.

Running: Time of this report: 11/2/2023, 07:29:33

• Machine name: DMF1
• Machine Id: {B975F495-EF2D-485D-BE61-50AC33ADAE65}
• Operating System: Windows 11 Pro 64-bit (10.0, Build 22621) (22621.ni_release.220506-1250)
• Language: English (Regional Setting: English)
• System Manufacturer: Dell Inc.
• System Model: Inspiron 3580
• BIOS: 1.25.0 (type: UEFI)
• Processor: Intel(R) Core(TM) i3-8145U CPU @ 2.10GHz (4 CPUs), ~2.3GHz
• Memory: 16384MB RAM
• Available OS Memory: 16258MB RAM
• Page File: 10308MB used, 8381MB available
• Windows Dir: C:\Windows (Windows 11)
• DirectzX Version: DirectX 12
• DX Setup Parameters: Not found
• User DPI Setting: 120 DPI (125 percent)
• System DPI Setting: 96 DPI (100 percent)
• DWM DPI Scaling: Disabled
• Miracast: Available, with HDCP
• Microsoft Graphics Hybrid: Not Supported
• DirectX Database Version: 1.4.7

I have avast! AV (All Exceptions For Program and Ports) EMAIL Server Office365

Installed thunderbird for the first time. Mouse scroll wheel doesn't work in the inbox, in message view, in settings, or in calendar.

The scrollbars are visible, if I click and drag them they work, if I use the up/down arrow keys the window scrolls as expected, it's just the mouse wheel doesn't work. Mouse wheel works in other programs ex firefox.

I disabled smooth scrolling and autoscrolling but the issue persists.

Hi, I run TB on 2 machines. On one (running Win10) Supernova downloaded automatically, odd as I thought you had to opt in to get it. (The other running Win11 is still on v102). No problem as it looks good. (I'll make any suggestions separately.) But I'm concerned about migration as I have a lot of messages, both archived and in live folders. Judging by some forum responses version 102 should still be lurking in the background. Is that right? And if so what's the migration plan once Supernova is out of beta? And as I was about to move storage location from C: to D: for space issues, is it best to hold off until Supernova is fully live?

Hi Community, i wanted to ask wether it normal that Thunderbird 115 needs 60 seconds to load the interface? When it starts it shows my personalised theme and an empty space for a whole minute. (i measured it)

Directly after installation everything was fine. But now i have set up my acconts and rearranged some buttons. Is there maybe a problem with Exchange synchronisation on startup? Both of my accounts are provided by Exchange servers.

Greetings ffproblems

I was able to send emails till July 14. After that day it's been impossible to send or reply to messages from my Outlook account (I receive emails though). I have made no changes to Thunderbird's configuration since then. Basically it's the Oauth2 authentication that fails. I briefly see a browser page for authentication, wait, wait, wait and then the mail is not sent and I get an error message related to servers timeout (attached). Sorry, my interface is in Italian, but anyway the message is something like: "Unable to send email because of a timeout on the connection to the out server (SMTP) smtp.office365.com. Try again." Is this a known bug? Any ideas? It's quite annoying to use the browser interface to send messages while I am able to receive them in Thunderbird :) Thank you in advance, guys!

I updated Thunderbird to Verson 115, now 115.01. The global search shows result, but when opening messages, tab is empty. Search result list is also empty. I already rebuilt global-messages-db.sqlite.

Attached error console log.

BR Stephan

TB version: 115.1.0 (64-bit) Windows 10 (corporate laptop)

Fresh laptop, fresh install of TB.

When trying to connect email@example.com (not really my email), TB correctly detects that my domain is hosted at Google, configures IMAP and SMTP for OAuth2, and pops up the window to authenticate.

Instead of an authentication prompt, I'm met with this error:

URL: https://accounts.google.com/o/oauth2/auth?response_type=code&client_id=<CHOMP>aq8lmia8j<CHOMP>.apps.googleusercontent.com&redirect_uri=http%3A%2F%2Flocalhost&scope=https%3A%2F%2Fmail.google.com%2F+https%3A%2F%2Fwww.googleapis.com%2Fauth%2Fcarddav+https%3A%2F%2Fwww.googleapis.com%2Fauth%2Fcalendar&login_hint=user%40example.com

Text: Did Not Connect: Potential Security Issue

Thunderbird detected a potential security threat and did not continue to accounts.google.com because this website requires a secure connection.

Greetings,

New incoming message alerts show up in the Win-10’s notification area, as usual, & as expected. But clicking on the message notification clears the message from the notification area instead of opening the message in Thunderbird (as it used to), ever since updating to v115.0.1 (64-bit).

Thanks, Greg

Just was updated to Thunderbird Supernova. Now when I perform a search with the unified toolbar I get a list of results, but anytime I select one of the results a new tab is open with a Blank message.

I've re-indexed my emails as per : https://support.mozilla.org/en-US/kb/rebuilding-global-database but that hasn't helped.

Anyone else having this problem and found a solution? The only work around I have so far is to use the Ctrl-Shift-F which works, but is a little slower.

Thanks, Robert

When Cardbook is enabled, the search (CTRL+K) lists results, but when I click on any individual search result there is just a blank tab. It works fine if Cardbook is disabled.

My laptop recently crashed and as a result of this I had to uninstall Thunderbird as when I tried to open it, it told me that another session was already open and I need to close the first one before I could reopen the application. However I was not able to view the opened session, nor close it, hence why I uninstalled Thunderbird and downloaded a new version. The new version has been successfully apart from I am not able to see my emails stored in the Local Folder. I have located these on my drive but not sure how to reconnect them, plus not all the folders are showing.

I have attached images as follows: 1. Shows Thunderbird view with server folders and emails and nothing in the Local folders 2. Shows my Server Message Storage directory 3. Local Folder Message storage directory 4. Profiles found on my PC - Under C:\Users\myname\AppData\Roaming\Thunderbird\Profiles there are 2 profiles 5. My real profile mail local folder view - This has my Local Folders in the Inbox.sbd but not all are shown as folders, others are File or MSF File. Filepath is C:\Users\myname\AppData\Roaming\Thunderbird\Profiles\a6jo5zdd.default\Mail\Local Folders 6. Profile InBox data - 7. The other Profile Inbox data view which doesnt include any of my local folders and data

I have attached pcs and would appreciate any assistance to reinstate my Local Folders data so that I can see it. Thanks.

I'm trying to get my google account working in thunderbird, but when i try to log in i would need to use my yubikey when I put it on and try to use it, it says "Chrome extention not found" there is a link to install it, but this link is a 404.

I'm on osx 13.4.1 and thunderbird version is 15.0.1 (64-bit)

I often get emails from people that don't know how to compress/resize images. This leads to 10+MB emails. Is there a way to shrink the images after the emails come in? I know I can delete the image if it's attached, but that's not a great solution.

I was using Thunderbird and it suddenly decided to not connect to the imap server. Connection timed out. This happened while I was using Thunderbird. Server name : imap.name.net.au Port 143 User name: current email address Connection Security: STARTTLS Authentication method: Normal password. I have tried reducing the number of connection, changing port number. I then started my backup computer which has not been used for a couple of months and same thing happened, imap connection timed out. My backup computer is a clone of my present computer. I have reset the router. I have ifconfig/flushdns I cannot get emails on my normal email address. If you email me use pps.nbbr@gmail.com.

I cant send emails. Every time a pop up pops up with an error message that says "this account is locked out because of abusive behavior" and I get it on all my emails! Please help. I receive just fine but when I reply this error pops up. It has never happened before. So any help will be appreciated. :)

When you start typing a name or email address TB throws up a list of options matching the letters you have typed. For example, I start typing nancy and I get all the nancy's in my address book. See jpg. The nancy I usually want is listed 2nd, Garcia. I almost never write to Wojcik, but she is first and it does not make sense. By any alpha or numeric order I can think of using her name or address, she should follow Garcia. What determines the order in which they are presented and can I change that order?

I do realize that if I think to start typing the last name in the address box than I will get a list in which Nancy Garcia comes up first. But I have everything ordered by first name and usually am thinking of that.

This is not a big issue, but just wondering.

Thank you.