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Sorry to have this same issue again, knowing full well it can happen after finding this some years ago (https://support.mozilla.org/en-US/questions/1319823), I tried to carefully connect two older PC devices back to firefox sync, however on one I managed to enable sync before disconnecting my profile (it seemed as if reconnecting sync temporarily was the only way to disconnect a profile from firefox's UI - I should have been more careful and removed the profile from the filesystem level): at which point I polluted the sync server.

I've noticed that `about:sync` has an option under bookmarks/engine actions 'wipe bookmarks', which sounds exactly what I need, and if I watch what happens once pressed it does the right thing and repopulates the sever with the 'correct' PC's bookmark set (when run from that PC), however it also says 'other devices will act like a reset', which i'm finding NOT to be the case: eventually one of my other device repollutes the server with bad bookmarks which propogate.

I'm thinking the culprits are my phones, If I wipe and do a sync on a phone, my phone's bookmarks stay polluted. If i'm right about that, I think my question is: can I wipe my profile (or preferably only my bookmarks) from my phones' Firefox without having to entirely uninstall/reinstall (or do you have any other advice for not re-polluting the server from some already-polluted device's bookmarks?

thanks in advance

I don’t understand what Firefox is doing. For example, I used to start typing the first few letters of “weather.com”, which I visit pretty much daily, and it would auto fill “weather.com”. Now it auto fills every time with http://www.weatherbase.com/. I don’t know where that came from. Similarly, I used to type the first few letters of “duckduckgo.com” and it would bring up “duckduckgo.com”. Now it brings up a magnifying glass below the url with “Search with duckduckgo”. I am thinking it might be best if I can start over, i.e. clear out any information it’s saved about where it thinks I want to go, and start remembering the sites I am entering now.

Dear Sir:

I have used Firefox as my default browser. However, when ever I click a link in my outlook email...it opens the page in MS edge. How can fix the issue and ensure the page opens only in Firefox.

Alok Gupta [removed email and phone# from public support forum]

I need to go over the head of the Mozilla Triage manager who has left https://bugzilla.mozilla.org/show_bug.cgi?id=1406865 open without a resolution for **seven years**. How do I do that? This is a bug reported in Firefox 57 and **still** not fixed in Firefox 125. I cannot find any support category anywhere in the Mozilla website that covers appealing a decision by one of their employees. The last comment from this uncooperative indivisual is "But given we support it on macOS and Windows yeah, it seems not very objectionable." Who is this **clerk** to override the fact that a number of customers very much find this "objectionable". I cannot find anything on https://www.mozilla.org/en-US/contact/ that addresses this issue. I cannot find even a surface mail address for Mozilla. For example my complaint has nothing to do with any of the following:

   I’m having problems with using Firefox
   I want to donate to Mozilla
   I have questions about using Mozilla’s trademarks
   I’d like to report misuse of a Mozilla trademark
   I want to hold an event in a Mozilla space
   I want Mozilla to sponsor my event
   I’d like permission to use a Mozilla logo
   I’m interested in Pocket’s sponsored content on Firefox
   I’m a member of the Press and have a question for Mozilla

Yes I am having a problem with Firefox, but the clerk responsible has, through sitting on this issue for **seven years**, basically told the entire community that he doesn't give a reservoir.

In particular I feel this unacceptable behaviour should be brought to the attention of senior management, but there are no contacts for anybody in senior management.

hello firefox support, i recently signed into firefox on desktop but now i cant seem to remeber the account password so after making a new password after clicking on forgot password ,will i lose my bookmarks and ad-ons and all the customized settings? pls help me in this situation i dont want to lose my data pls .

I have made Firefox my default browser, and set Google as my default search engine.

I'd like to keep it that way, BUT ...

Every morning when I come to work and open my browser and begin to search .. Yahoo comes up .. or Bing ???? I delete them, and again set Google as the default ... BUT FIREFOX CONTINUES TO REVERT TO YAHOO, or BING SEARCH RESULTS  ?!?!?!?!?!?

Even when I deliberately open Google and search in Google .. the results appear and then suddenly, a new window pops up with Yahoo results, covering up the Google results????

How can I make Firefox respond to the default search setting I choose????

This is intolerable. If I can't get ride of Yahoo and Bing and all these other inferior search engines, then I'm going to go back to using Chrome.

Thunderbird via Roadrunner email acct is not delivering emails for up to 8 hours to certain Verizon accounts. What is up with this? It is very difficult to monitor a very sick brother in another state when emails are not being delivered in a timely manner. Have spoken with Spectrum/Roadrunner and sent message directly from Spectrum's web email app per their troubleshooting hotline. No joy on the email deliver either via Spectrum or Thunderbird.

when I log into wetransfer.com the file transfer box is greyed out and I cant use. It works in Microsoft edge.

Cheers, Adam

I am replacing a ten yr. old Dell Desktop with a new HP Laptop. Can you please let me know how to get the new laptop working with my existing Firefox (v125.0.3) with current add-ons, extensions and settings? Thank you for your time !! Rick Perry

I try to sign-in to my KP.org account and I get a white page with the message (Firefox has detected that the server is redirecting the request for this address in a way that will never complete. This problem can sometimes be caused by disabling or refusing to accept cookies.) I called KP and they said there was nothing wrong with their site. I added the URL to the cookies exception list with no result. I tried to paste the exact URL of the sign-in page into my bit-warden and it said it exceeded the 1000 character limit. I can sign-in on Chrome, but I prefer to use Firefox. any ideas?

I have a number of music clips I want to put in one or more playlists to use with VLC Media Player. How do I create such a playlist? (If I'm asking in the wrong place, I apologize.)

I accidentally ticked the "don't allow [site] to show new windows" (I'm browsing in Spanish, forgive me if this isn't how it's written) box and now one of the functions of the site stopped working because it requires the user to confirm their decision via the pop up window. I'd like to know how to revert this. I've given the site special permissions for pop ups and it hasn't worked.

Help please.

I had to factory reset my laptop (or rather, an IT support person took over my machine and reset it before I could back up things properly!). I was not able to restore my previously opened tabs (there were a lot, like >100). It appears that all of those tabs still are showing on my mobile version of firefox as 'synced tabs'. Is there a way to pull that sync information from my phone to my laptop? If I press on "synchronise tabs" will the phone receive my laptops current tabs (not what i want), or will it update the laptop (what i do want)?

Thank you.

125.0.3 (64-bit)