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So for some reason I have two versions of Firefox on my computer (Windows 64 bit), I am logged in and using one of them, and the other is just there. I could log in there but I don't want to, I just want to get rid of it. Links from Telegram open in it, creating a second Firefox window instead of opening in another tab in the already open Firefox window, which is very inconvenient. The windows list of programs which can be uninstalled only has one Firefox (I've tried deleting and reinstalling, it doesn't help). But when I try to choose a default browser I get 2 icons to choose from which look the same (see screenshot). What the heck? How do I manage this!

Just transferred from old MacBook Pro to new one. Successful migration except: The icon for the WE Transfer service doesn't show up in the narrow black ribbon at the top of the Firefox page - instead there's a blue exclamation point in a blue circle. Clicking the blue circle/exclamation point takes me to the WE Transfer page. What do I need to do to get the actual icon to replace the blue circle/exclamation point? Thanks in advance.

I have been using Firefox on my Mac for years with no problems. Recently, however, I have been having trouble running YouTube. I get to the correct page for the video I want but the video itself does not show up, just the background for the page. Any idea what I might have done to create this problem?

Recently, I reported a glitch with e-mail messages from you. The text of the messages was darkened either completely or almost to the point of being unreadable--actually, backgrounded--always at least partially covered by a pop-up telling about the trackers that were derailed by the DuckDuckGo browser. Since then, I have made a discovery: The problem occurs when using Apple's iPhone Mail app, but not at all when using Microsoft's iPhone Outlook app. It should be noted that e-mails from you go to my Microsoft (Outlook.com) account. I hope that helps.

I have a 2019 Macbook Pro 16" and whenever I share a FireFox window on facetime, I'm unable to stop sharing it until I end the Facetime call. Even then, the sharing screen notification still appears in the top right in the menu bar and I'm unable to share my screen for future Facetime calls unless I restart my laptop (thus removing the problem). Is this a known issue, and is there a way to fix it other than restarting my laptop?

Video of issue Video of issue

I've been trying to connect to discord for a while, left it on for 2 hours and hasnt loaded. when i opened the console log, all it said was "Firefox can’t establish a connection to the server at wss://gateway.discord.gg/?encoding=json&v=9&compress=zlib-stream" all over. Please help.

Every time I sign onto Firefox I get the attached message. I think that uninstalling Firefox and reinstalling "may" resolve the problem, but Firefox won't uninstall. I have tried four different ways and it won't uninstall. Can you help me an uninstall process?

I recently installed Thunderbird (115.10.1) onto my Mac (Sonoma 14.4).

After lots of manual housekeeping and deleting/filing hundreds of emails that had appeared in my inbox (that had previously been moved into other mailboxes or deleted) I have got my inbox down to a manageable size.

But now four of the emails in my Gmail webmail inbox are not showing in my Thunderbird inbox.

I have run a repair on the folder (Thunderbird inbox) but the discrepancy remains.

How can I make sure they synchronise correctly?

Also: I have 4 old drafts in my Gmail webmail drafts which are not showing in my Thunderbird drafts folder. I created a new draft email in Thunderbird and it is not showing up in my Gmail webmail. I have tried to point Thunderbird to my Gmail drafts folder in account settings selecting: copies and folders/drafts and templates/other/drafts on [myemailaddress] but it does not seem to make any difference.

Any help much appreciated.

Simple: Will there ever be more than four shortcuts within Firefox Focus for Android? This is the only limiting factor I don't understand. I love this browser for everything else it does better than the standard Firefox, but this is the limiting factor... I would understand if the screen would be full, but it is not. A 4x6 matrix, maybe adjustable in the options how much, fits perfectly on probably all mobiles. The "put shortcuts on mobile desktop" is not a solution, that is already full enough as it is.

Hi,

i am currently at a loss.

I have set up Passkeys for my google accounts. Now i have completely reinstalled my current pc and now there is no QR code showing when trying to log in.

I have another laptop where it will start completely normal. I can switch between a hardwarekey and another system (to show qr code)

Can you help me with this? I cant seem to understand why it is working on my laptop but not on my desktop. I just cant switch to log on with another device, now it is not even giving me the option to log on with a hardware key.

I would appreciate help.

Greetings

I am trying to add custom search engines to Firefox. I have tried the steps given in the forum thread https://support.mozilla.org/en-US/questions/1212596.

However when I try to go and add the search engine as per the article given above I do not get the option. Please see the attached screen shot for more details. I do not want to add an extension or a plugin, but just manually have the option of adding search engines.

New tab opens to blank page and not my home page, which is Google. I have been to setting and went to the drop down box for tab settings but it only gives me an option to make firefox my home page or a blank page. I want Google to be what appears in my new tab when I click on the little + isgn.

Recently firefox stopped filling in my credit card information. 1. On a website asking for a credit card click on the credit card number box. 2. Choose the car from the popup. 3. Popup disappears but nothing is filled in on the website form. 4. Use Google Pay or PayPal to purchase.

This used to work.

Firefox version 125.0b9 (64-bit) Ubuntu 22.04 Firefox installed from the Mozilla PPA - ppa:mozillateam/firefox-next

I'm using Samsung Galaxy S24 Ultra. Is there a way to prevent Samsung Internet from changing my default browser from Firefox? This problem has recently cropped up. Some apps may have a link to a website in their menu. Even though I set Firefox to be the default, if I select one of those links, up pops the welcome screen for Samsung Internet. The default setting is now Samsung Internet again. It's quite annoying. I've posted to the Samsung community but haven't had a reply that works. I've tried everything that an experienced Android user would know, but nothing has worked. Thanks for any assistance!