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I am migrating to a new phone. WhatsApp offered firefox as an option for storing its passkey. That took me to the connection and synchronisation process which the new phone said had failed. However all my tabs and other passwords appear to be syncing. Now selecting firefox to store the WhatsApp passkey takes me back to the failure page every time. Any idea how to restart the passkey addition to firefox process? WhatsApp won't work whilst I'm hung up in limbo between the two apps.

I am migrating to a new phone. WhatsApp offered firefox as an option for storing its passkey. That took me to the connection and synchronisation process which the new phone said had failed. However all my tabs and other passwords appear to be syncing. Now selecting firefox to store the WhatsApp passkey takes me back to the failure page every time. Any idea how to restart the passkey addition to firefox process? WhatsApp won't work whilst I'm hung up in limbo between the two apps.

Hi, I have been using firefox for many years and never showed me an UAC popup requiring permissions to update firefox as soon as i clicked the firefox icon in the taskbar. Today suddenly required it. I am administrator in windows 10, and have automatic updates enabled as always. I am using 125.0.3 (64-bit) version. This could be a bug or a virus? i am worried that could have given permission to a virus to install something else when i pressed the firefox icon.

Urgent Help Please as lost ALL EMAILS - I cannot get to post in Thunderbird: 1) I've now spent 4 hours, (from what was trying to sort a 'simple' problem on the server), as I couldn't send or receive any emails, as they think I've 6.5Gb of data on it, in spite of my deleting all my emails off it. So they allowed some extra space to temp sort it again. It's been an issue for about 3mths now. But I deleted everything just the other day having confirmed that was not deleting them off my laptop and that the previously lost emails 2 yrs ago weren't still on their server.

But now checked back on my email client Thunderbird, and I've no emails. They're all GONE bar the odd few I've put into folders (I stopped using folders years back as that lost all my emails way back then!), so I'd been keeping them all in the Inbox. Although I've a few old Inbox files with previous old old emails in so I can access them if I need to. But at least their there! But now again I've just lost everything. This is such a disaster.

Over the last 2yrs it's been going OK until today. Now it's LOST ALL MY EMAILS. I'm as per usual up to my eyes and have to travel this friday for meetings next week. The last thing I needed today was this. I've lost so much data and info in those emails it's doesn't bare thinking about. From show tickets that I need, medical info and data, to flight details to all sorts of crucial data. My ONLY saving grace is that anything I've replied to, I have a copy in the sent folder.

So Please Forgive this being in Firefox, as I can't even add it to Thunderbird help area!! I've had to reset my pw too just to sign in. Sadly right now it all feels so very upsetting I'm thinking I'll have to just have to start using another email client! If every 2 yrs I lose all my emails then this is just not acceptable. I hope you can move this to the Thunderbird threads. If you do please send me a link to it so I can try and find it.

What's so upsetting is had I saved the Inbox file when I saw the 13Gb file size, a bit eariler then, I think I could have saved them. I fear though that the remote server people deleted something, that was somehow still linked to my system and that's meant they've deleted my emails off my laptop too! Terrifying! (Perhaps that is what happened before back in '22. ???) I did look at a 'Sync' settings but not sure what they did so cancelled back out of them.

Running on Win 10 Pro 64Bit i7core 8Gb Ram Thunderbird 115.10.1 (64-bit)

Any and all help will be most gratefully received.

Sub issue to get help : 2) Error to Sumbit to Thunderbird: Sadly I've gone around and around your system saying Ask Question when nothing answers my query on the Thunderbird email questions. But when you click on Ask Question it just takes you back around the system again / Browse all Programs / re click on thunderbird/ reclick on Emails and back to list of FAQ's but nothing helps so click on Get Help and back around you go in a deja vu system.

With Windows11 and Thunderbird 115.10.1, I am suddenly unable to send emails. It has been fine up until a few days ago and as far as I am aware, nothing has been changed.

not sure if this is where i should be but i tried the Thunderbird help and got no answer. After the most recent Thunderbird up date and a Thunderbird install over existing one when i go to my drafts folder and click on any draft or save message in there i get a yellow bar at the bottom of the page that i have never seen before . Now i do not want recreate a new profile and lose all my contacts book marks add on etc. how do i remove that yellow bar in Thunderbird mail

I know i have asked this already but i did not receive an answer of a solution and id really like someone to help me with this. It is a duplicate question but again no answer and id really like one . i want to remove it please do not tell me toget a new profile and lose everything i have. there has to be another way

Hi, I'm having issues with my Google search results page. It used to be very clean looking and mainly only showing the results of whatever I searched. Today though, I searched something and now the Google results are first showing Reddit answers, what others have asked, discussions and forums, what others have searched, short videos, etc. I have to scroll really far down just to get some normal search results. How can I fix this? Call me old school but I want the classic version back. Please help, I don't want to switch browsers. I've been using Firefox nearly since it's launch, since StumbleUpon days. Yeah!!! If you know, you know. Thanks!

Whenever I open TB (115.10.1) new messages download. The problem is the newest message topic is in the Inbox list but it is hidden behind the column headings. I have to scroll the list down one message to see the newest message. Why is this?

Starting yesterday firefox, no recent updates etc, gives a 403 error for several large corporate sites and 404 page not found for most paypal payment pages. These sites/pages work fine with Chrome. There were no changes by by myself to my firefox installation, not any antivirus changes.

Within the last hour today everything is working properly. What is going on? jn

Since this morning 99% of my tasks disappeared. When trying to reset the lost tasks I remember by converting emails to task or by entering them as new tasks from the taskbar, they do not save and do not show up.

I restarted thunderbird a few times. Whilst doing that there was an update. I think windows. Thunderbird tasks still not working. Checked updates and Thunderbird is up to date.

Converting emails to tasks is extremely important to me.

I am the beneficiary (or victim, depending on how you view it) of Cox Communications turning all email services over to Yahoo. Both Cox & Yahoo store messages on an IMAP server.

As seems to be Yahoo's custom, they provided minimal documentation. Last night, in a 3+ hr call to tech support, for example, I noticed that my inbox had exactly 10,000 messages. (I know. It's not Inbox Zero -- I'm a bad, bad boy.) This seems suspicious, so I asked Yahoo's tech support agent about it. At first they said Yahoo puts no limits on messages and blamed Thunderbird for this. Then I showed them my employer's Gmail inbox with 35K messages and said this proves it's not Thunderbird. Then the agent said Yahoo has no limit. Then, apparently after getting feedback from their "support team," they said there's a limit of 10,000 messages per folder. So, even Yahoo's tech "support" seems almost clueless about such undocumented "features."

I know I need to trim the inbox, but I also need to keep lots of messages currently in it. So, the first thing I have to do is to move a large number of messages from the Inbox to another folder whose contents will be fixed.

To do this, I first created a folder to keep the original messages, "Cox Inbox."

Then I created a message filter with the following logic:

• Match all of the following: Date, is before, 4/7/24 (the day before Cox migrated my account)
• Move message to, Cox Inbox

But despite trying this repeatedly (I also tried "Match any of the following"), most messages stay in the Inbox and relatively few make it to the "Cox Inbox." I don't know how to troubleshoot this. Can you help?

Not being able to get the filter to work, I tried brute force. In my Inbox, I highlighted all the messages I wanted to move, pressed CMD-C (I'm using a Mac), went to the Cox Inbox, and pressed CMD-V. But it seemed nothing happened. Again, I'm at a loss as to how to troubleshoot this. Please help.

Can't print emails or any saved Thunderbird files. I click on FILE>PRINT and get the print preview, butwhen I click on "PRINT" I get a "printer offline message". I can print from Microsoft Word or PDF files and any other program. It appears that everything worked well until the latest Windows update was installed.

I am using an HP printer and print via HP's Smart Print software which I believe is the default. I'm not sure if this is a Thunderbird issue or another screw up by Microsoft.

Thanks for your assistance.

Been using Thunderbird for 5 or 6 years now and am a big fan. However, in the last few versions, the tool seems to be more and more resistant to actually checking for mail when told to do so.

It frequently does not check at startup ("Check for new messages at startup" is checked for all accounts), and also does not check when "Get all new messages" is selected.

I have tested this with known mail waiting to be retrieved and Thunderbird does not do it when directed. It did eventually do it, and downloaded the mail, but I am not sure why the reluctance to check on demand by the user.

It is possible it may just not be REPORTING that it is checking, but failing to get mail I know was there kind of makes that less likely.

The earlier versions, from 5 years ago, worked very well in this regard... always checked on startup and when told to, always reported the activity in real time as the check proceeded. The newer versions are not good at this. Or it is user error, which is definitely possible, but I'm not sure what I might be doing wrong.

Currently using Thunderbird V115.10.1 64 bit, running on Linux Mint MATE. This is the newest version available as of Apr 29, 2024, and the problem seems to be worse in this one than in the previous version. Not positive on that, but I did have a dickens of a time getting mail downloaded that I knew was there.

Any input or ideas will be most appreciated, thank you in advance.

Comcast/Xfinity is binning email sent from Thunderbird to yahoo, gmail or hotmail

This problem started on April 24.

I have compared the Mozilla info at the front of emails sent to my wife before and after April 24. The only differences other than Subject and content are:

    From - Mon, 22 Apr 2024 16:34:28 GMT
    From - Sat, 27 Apr 2024 08:10:47 GMT

    Message-ID: <c43e9437-1603-41fe-bc73-699c2ac4ddb0@acm.org>
    Message-ID: <ce6cfda0-24b8-4503-9838-2d16fe8fbe94@acm.org>

    Date: Mon, 22 Apr 2024 09:34:26 -0700
    Date: Sat, 27 Apr 2024 01:10:45 -0700

- The Message-IDs are identified as @acm.org - My sending address with Thunderbird is @acm.org - My ISP for Thunderbird is @comcast.net - If I send from xfinity.com which is comcast, the emails succeed - If I send from Thunderbird, the emails fail as follows

Emails to yahoo get:

Diagnostic-Code: smtp; 554 5.7.9 Message not accepted for policy reasons. See https://senders.yahooinc.com/error-codes

Emails to gmail get:

Diagnostic-Code: smtp; 550-5.7.26 Unauthenticated email from acm.org is not accepted due to domain's

Emails to hotmail get:

Diagnostic-Code: smtp; 550 5.7.509 Access denied, sending domain [ACM.ORG] does not pass DMARC verification and has a DMARC policy of reject. [PU4P216MB1581.KORP216.PROD.OUTLOOK.COM 2024-04-28T07:03:54.765Z 08DC66942A10A029] [AS9PR06CA0096.eurprd06.prod.outlook.com 2024-04- 28T07:03:54.886Z 08DC65C282FFA777] [AMS0EPF000001B7.eurprd05.prod.outlook.com 2024-04-28T07:03:54.887Z 08DC66AF862E5B46]