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I keep trying to enable JavaScript on the Mozilla Firefox and toggle from false to true so I can get a certain banking app to work on my phone if you could please please give me some advice I would greatly appreciate it and how to accept cookies and all that is what I need to do and I can't seem to navigate where to go on my phone a little stressful but I might have to go to their customer service tomorrow during operation hours or call them anyways please help

While trying to add my existing bookmarks (from previous computer) I get message - SSL_ERROR_INTERNAL_ERROR_ALERT

Please tell me what to do. I cannot find any reference to this message.

I have used Mozilla and Firefox for over 20 years now and thoroughly enjoyed it - but have never had and problems of this nature.

In case you need it my email is xxxxx@lola7.com

Thank you.

(email address removed by moderator; please do not post personal information on a public website; Forum rules and guidelines)

Hi,

  I am running the latest Firefox v122 (firefox_122.0+build1-0ubuntu0.22.04.1~mt1_amd64.deb not snap)

and when using the --profile option to specify the startup profile it fails to start even on a NEW system that never ran Firefox if I give it a directory that resides on a mounted ext3 filesystem.

  All the permissions are OK and yet running strace I see an error and after a few second will get the

generic pop-up with the error message: (after a few seconds)

Firefox is already running, but is not responding. To use Firefox, you must first close the existing Firefox process, restart your device, or use a different profile.

 Running the SAME from /tmp works fine, but I need the profile to reside on a persistent storage area

so if the LIVE distro restarts then it can restore the previous session, bookmarks, options, etc...

============================================================

 The 2 directories were created identically and have the exact same permissions:

xubuntu@xubuntu:~$ mkdir /tmp/firefox3

xubuntu@xubuntu:~$ mkdir /media/xubuntu/sys_n01_home/mozilla/firefox3

xubuntu@xubuntu:~$ ls -ald /tmp/firefox3 drwxrwxr-x 17 xubuntu xubuntu 1080 Jan 21 22:05 /tmp/firefox3

xubuntu@xubuntu:~$ ls -ald /media/xubuntu/sys_n01_home/mozilla/firefox3 drwxrwxr-x 17 xubuntu xubuntu 4096 Jan 21 21:13 /media/xubuntu/sys_n01_home/mozilla/firefox3

============================================================

The only difference is that one is mounted on tmpfs and the other is on /dev/nvme0n1p2:

xubuntu@xubuntu:~$ df -k /tmp/firefox3 Filesystem 1K-blocks Used Available Use% Mounted on tmpfs 32560016 351528 32208488 2% /tmp

xubuntu@xubuntu:~$ df -k /media/xubuntu/sys_n01_home/mozilla/firefox3 Filesystem 1K-blocks Used Available Use% Mounted on /dev/nvme0n1p2 195751828 51056068 142695768 27% /media/xubuntu/sys_n01_home

============================================================

When starting firefox with the /tmp/firefox3 profile directory it works fine and starts up:

xubuntu@xubuntu:~$ firefox --profile /tmp/firefox3

newfstatat(AT_FDCWD, "/tmp/firefox3", {st_mode=S_IFDIR|0775, st_size=1040, ...}, 0) = 0 newfstatat(AT_FDCWD, "/tmp/firefox3/.parentlock", {st_mode=S_IFREG|0664, st_size=0, ...}, 0) = 0 openat(AT_FDCWD, "/tmp/firefox3/.parentlock", O_WRONLY|O_CREAT|O_TRUNC, 0666) = 11 fcntl(11, F_GETLK, {l_type=F_UNLCK, l_whence=SEEK_SET, l_start=0, l_len=0, l_pid=-487933736}) = 0 fcntl(11, F_SETLK, {l_type=F_WRLCK, l_whence=SEEK_SET, l_start=0, l_len=0}) = 0 uname({sysname="Linux", nodename="xubuntu", ...}) = 0

BUT when using the persistent storage on the real filesystem (but SAME exact permissions) it fails:

newfstatat(AT_FDCWD, "/media/xubuntu/sys_n01_home/mozilla/firefox3", {st_mode=S_IFDIR|0775, st_size=4096, ...}, 0) = 0 newfstatat(AT_FDCWD, "/media/xubuntu/sys_n01_home/mozilla/firefox3/.parentlock", {st_mode=S_IFREG|0664, st_size=0, ...}, 0) = 0 openat(AT_FDCWD, "/media/xubuntu/sys_n01_home/mozilla/firefox3/.parentlock", O_WRONLY|O_CREAT|O_TRUNC, 0666) = 11 fcntl(11, F_GETLK, {l_type=F_UNLCK, l_whence=SEEK_SET, l_start=0, l_len=0, l_pid=1519466008}) = 0 fcntl(11, F_SETLK, {l_type=F_WRLCK, l_whence=SEEK_SET, l_start=0, l_len=0}) = -1 EACCES (Permission denied) close(11) = 0

Am I doing anything wrong or is this some weird startup issue / race condition in the parentlock management?

Thank you for looking into this.

  -Sanjiyan

PS: I can upload the full strace file for both scenarios if needed. Thanks again.

     running on an xubuntu distribution "22.04.2 LTS (Jammy Jellyfish)"

When I open my Home Depot credit card website, it shows all current and former cards that I have used. I do not want to see any old and closed accounts anymore; just the current/active account.

How do I delete unused accounts on the Sign In drop down window?

Hello Mozilla,

I hope this message finds you well. I had the pleasure of being part of the Mozilla team approximately three years ago, and I must say, I cherished every moment of it.

I am reaching out to you today with a pressing matter. My current company, Five9, recently submitted an extension that unfortunately got rejected. This extension is crucial for our business operations, and its rejection has put us in a challenging situation.

I understand that reviewing submissions is a meticulous process, but I wanted to inquire if there's any possibility of having our extension reevaluated. Your assistance in this matter would be immensely appreciated.

As a side note, during my time at Mozilla, I had the privilege of collaborating with the operations team, led by Sean Rich.

Thank you for considering our request. Looking forward to your response.

Best regards, Jorge M Spiropulo Five9 Architecture

So to start with, this is a brand new computer, the video card was out of an old computer but everything else is brand new. Upon installing windows and updating everything we installed Firefox it started for a few minutes then crashed.

After many tries(uninstalling and reinstalling) we find that uninstalling Firefox and installing through Microsoft store it will start once but crash shortly after and will not start again. If we are able to get through to the menu and disable hardware acceleration it works a little longer but will eventually crash and never open again.

Holding down shift will not open troubleshooting mode.

I have updated everything to make sure it is up-to-date, through manufacturers websites. I have gone step by step with every recommended page to try and I still can't get Firefox to start even once now.

I'm sure it is a check box somewhere that needs to be checked or unchecked preventing Firefox from starting, but I am at my wit's end here.

Please help!

Dear support, Emergency my needs help. Around 10 year plus I am using Mozilla Firefox account and my all data backup, password, web bookmark etc save in my Mozilla account ([edited] @gmail.com ) . But suddenly this month I change my PC windows and after install Mozilla Firefox and login my Mozilla account I can't find my old data, bookmark, password in my Mozilla account, it's so dangerous for me if I loss this . Please sir as soon as possible fixed my problem and help me to find my all Mozilla account sync data.

Name- Mehedi Hasan Ujon Mozilla account email - [email removed] Mobile: [phone# removed from public support forum]

Hey Guys! A few days ago I was watching YouTube videos... suddenly, I clicked on a video and there was no audio. I have tried everything I could think of, but nothing works. No web based audio passes on Firefox for me. My other browsers work fine. Can anyone assist me here?

To be really homest, I never had this kin of problem in chrome, your youtube video player has too many bugs. The issues I've faced are: 1.Whenever I play a video, it is always choppy which is so frustrating. 2.This happened so many times, when I turn switch into full screen mode the whole app crashes.

Please look into this issue, I like the UI and that is the reason why I'm still using mozrilla on my phone.

I have been trying to logon to my SirusXM account for 30 minutes. I enter the email address for the account and it says it can't find it. Then Find Username link tells me to use the email it can't find. Repeated several times. Even got online with SirusXM chat pop up and they told me to use the email it "can't find". The email is/was typed correctly. The FireFox is the latest update. The OS is Windows 11 (updated) and the hardware is an I9-12900HX, 32 gig laptop. More than adaquate. So on a whim I opened the logon site in Brave and voila got right in. Am I doing something wrong with Firefox?

I have new windows 11 laptop. I added firefox browser & made it my default. It displays a news feed upon starting. I've never seen this on earlier versions. How can I turn it off? I don't want anything displayed except a search box & my bookmarks. If this can't be disabled I will be looking for a different default browser :( Thanks.

I apologize for not knowing where to put this question. I have the latest version of Firefox installed and pinned to my taskbar. When I right-click on the Firefox icon that's pinned to my taskbar a list of things that I've downloaded as well as some other things shows up. Now I understand that I can manually clear these items, but that's a pain. I searched online for an answer and through my researching found that these items are called jump lists. I then searched for a solution for how to disable them and followed the instructions I'd found on a majority of sites that provided a solution. Even after doing this the jump list is still enabled and I don't know where else to go. I have attached two pictures showing the steps I've taken and that the jump list is still active.

How can i edit the color of text from exiting theme .. as the picture i need an easy way make text with another color like red or orange or at least make black border outline white titles more thicker and or bold ..

Dear community,

since some recent update I am asked for a primary password every time I open the browser, which is higly annoying. I like my passwords protected by a primary password and in former times it was only asked for when trying to reveal a saved password. I know this has probably to do with me using Firefox sync, because I use the browser on my Android too but I would like to keep my devices synced. Besides: On my phone I am only asked for a fingerprint when accessing passwords, not every single time I open the app. There must be a way to reconfigure this on a desktop, right?

Some files appeared on my Desktop folder. when i erased them my Tabs and profile got deleted. then when i log in my profile the Files return on the Desktop folder.

my problem is why is this happening?. Firefox was installed on default installation drive, and it has been 8 months or more but only now this is happening.

i don't tweak anything on this browser, just browsing and consuming content.