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Hi, I recently needed to wipe my drive and reinstall my windows install. Since i was connected to a Firefox account and enabled sync i thought that all my extensions and bookmarks would show up when i logged back in on my newly reset computer. But problem is that i just logged in and nothing is sync, i lost everything! Is there any way to get it back somehow or is everything lost?

Thank you!

Hi.

Firefox is very slow. If i do the same browsing, in Chrome, there is no problems.

Reinstall Firefox, and all the guides, is tested - no luck.

I really love Firefox, and have used it, for many years, but this slow experience - that will scare me away.

Brgds Henrik

Dear Firefox Support,

I am writing to report an issue that I encountered while attempting to recover my bookmarks in Firefox. After reinstalling Windows, I installed Firefox on my new system and attempted to retrieve my saved pages. While browsing through the settings, I discovered a backup recovery button in the bookmarks section and assumed it would restore my previous session in Firefox. Unfortunately, this action deleted all my saved bookmarks and set them to the default settings.

I am extremely disappointed and upset about losing all of my bookmarks, and I am hoping that you can assist me in recovering them. Additionally, I have been unable to locate any method of restoring my saved pages, and I would appreciate your advice on this matter as well.

Please let me know if there is anything that I can do to retrieve my lost bookmarks and recover my saved pages. Thank you in advance for your assistance.

Sincerely,

Pavlo

I really often need to copy/paste from a terminal opened in my browser. Because the shortcut for copying in a terminal is always Ctrl+Shift+C, it's a mess to have instead Firefox opening Inspector from devtools.

How can I disable this shortcut ?

I've tried to update some about:config settings but it doesn't seem to be helpful and old working correctives add-ons are not supported anymore.

I have been having trouble after logging in to my bank's website. They use a security feature that logs me out after 15 minutes of inactivity, which is great. About two months ago or longer, after logging in, it would log me out after 10 seconds. Sometimes I can log in and stay logged in after repeated log-ins, but the problem gets worse, until often I cannot stay logged in for more than 10 seconds at a time, no matter how many times I try. I've worked with tech support at my bank, and they have never seen this problem before. They recommended clearing my cookies and cache, but that only seemed to help once. Anyway, I cannot see doing that every time I need to log in to my bank, since I do that several times a day. So, they recommended that I switch browsers. I tried Microsft Edge. Problem solved. I have no problem staying logged in using Edge. I prefer Firefox - I have been a loyal user for decades. Can you help me figure this out? - Terry Mulcahy, Albuquerque.

our website is suddenly not displaying correctly in firefox but works fine on other browsers it is not a HTTPS issue

The website is https://maintenanceorders.co.za

There used to be a way that we could change a setting to make Firefox prompt whether a user wanted to save on exit. This was extremely useful as I had the choice each time. Sometimes I want to automatically resume my last session, but most of the time I don't. I don't think it should be necessary to have to select 'Restore previous session' as sometimes when I start Firefox I don't remember and I've lost important websites that I haven't bookmarked.

Is there a way to do this in the current version of Firefox? I miss it.

Thanks in advance.

Warmly, Signme Uplease

I have a new Dell laptop and the menu bar disappeared, it was there before. I've searched how to restore, nothing works, all the search replies are several years old. I'm also running my old 2013 laptop Dell off the same router, both ethernet connected to the router . the old laptop has its menu bar. Thanks for your help, Jonnie

i installed a new windows and install new firefox but when i signed in, nothing loaded for me. non of my book marks or passwords please help me to recover it on my email. thank you

My FF is set up to: - Always ask you where to save files - Open PDF in Firefox

On normal PDF links, FF opens the PDF normally without downloading (or after downloading it silently in a temporary location invisible to me). On "Force Download" links, FF downloads the PDF to the Download folder without asking where to save it. This is for example the case when clicking "Download" on a file in Gmail. If I click "Download" in Gmail on another file type that I have not set to "Open in Firefox", FF does ask me where to save it.

My expectation would be that, if the file cannot be opened in the browser, then FF would revert to the user's chosen behavior of "Always ask you where to save files".

Hi,

Yesterday I did a stupid thing, I managed to lock myself out of my account in Firefox. I had set up a secondary account, but that was locked out too, once I managed to change my password. (I know, silly me...)

So now I created a new email address to be able to create a new account in Firefox. I would like to set up one of my 2 'regular' email addresses as the secondary account, but they are associated with the original Firefox account. Is there an amount of time after which I would be able to use my previous 2 accounts again, or is that a never?

(I don't feel like creating another new emailaddress especially for this.)

I am sorry for having been so dumb and now wasting your time, but I am looking forward to your answer.

Kind regards, tjar

bold text I need to save all of my bookmarks and history so I can add them back in after wiping and reinstalling Windows 10 and then reinstalling Firefox on my computer. How do I do that?

My cat was sitting lap top with firefox open. It was open to Amazon. Now whenever I open amazon, I am stuck with huge print and the need to scroll to see even small parts of one page. I cannot figure out how to get it back to something near the default size. I have a relatively new Lenovo laptop.

Two updates ago, I had an issue where if I used any Google web products, I had weird network problems that just didn't go away (4000ms ping spikes every 5 packets). I noticed it was only when I was using Firefox, so i tried disabling add-ons and extensions, it still happened. I opened it in safe mode, it still happened. I tried using Chrome and Edge, both did not cause issues.

I reset my Firefox completely (There was some custom CSS to put tabs on bottom, where they belong) and it was perfectly fine! No issues! Everything was great for a few days!

Then you guys updated things again... and it was back... so I reset my Firefox again, and even straight out of the box, its still causing the issue, but now only when using google products, with or without add-ons, there is no custom CSS anymore either.

I do not know why its an issue, but it is, and it is ONLY with Firefox, and I really do not want to switch to Chrome or Edge... It also persists after Google is closed, until I restart Firefox.

I am unsure of specifically why this is happening now, but it is a MAJOR problem for me

I want to stop Firefox from silently updating in the background during browsing sessions. When it finishes updating like this, currently open tabs stop working and I can no longer open new tabs. The only fix is to restart Firefox. This is a problem if I am, for instance, going through a set of web forms as the information I enter will then be deleted and I have to start again.

When I have used Firefox on Windows, the requirement to restart Firefox to install updates has always been indicated by some change to the settings button on the top right of the window. With Ubuntu, the update is downloaded and installed without any action from my part, and given that it is quite disruptive this is unacceptable.

I have tried a number of ways of changing this, none of which work. Under the general settings tab, there are no options for changing the way updates are handled. Settings under about:config appear to do nothing. I have app.update.auto set to false, and app.update.notifyDuringDownload is set to true. I have attempted to circumvent these by setting a policy using the policies.json:

{

 "policies": {
   "DisableAppUpdate": true,
   "AppAutoUpdate": false,
   "BackgroundAppUpdate": false
 }

}

None of these have made the slightest change to how Firefox handles updates.

I am running Firefox 110.0.1 (64 bit) on Ubuntu 20.04.5 LTS, but I should point out that this has been a problem for the last several years of Firefox versions on the same OS.

I have Windows 11 Home Laptop lately the battery is draining pretty fast. Then i got a notification saying Firefox is using an unusual amount of your battery in the background. It says Firefox is using 78% of the battery in the background this much drainage from one app can harm the battery. It's suggestion is to kill the background process of Firefox or uninstall it and use another browser.

I have tried to figure out how to stop it but can't I have found it before in msconfig but its not there. I looked in the start-up process it is not there. I looked in the running apps i found it but it will not let me kill its process it tells me Firefox is a necessary Windows operating system application. I know that is not true. I have read where other people are having this same issue that started with Firefox 109 .

My Firefox is running 110.0.1 I need to get this to stop running in the background. can anyone please help me figure this out?

Thank You

Using 110.0.1 64 bit .. Clean Install Windows 10, 32 gb memory, 1 tb m2 ssd on a ROG Mb 2070 video card

Since the last update Firefox is slow, it hangs - gives the stupid error code 'this is embarrassing', if you walk away from the terminal to do other work and come back the window freezes, mouse moves everywhere but clicking does nothing. This is more than frustrating because have to re open all the windows waiting. and for you guys information the only thing running is adblock as far as an extension is concerned. Not only that. if I run ookla speed test through this version of the browser its no where near the speed I pay for, upload is near 789 and download 10. If I keep Firefox running and open an Edge page and run the same speed test from edge I get 805 and 39.88

What gives, why the heck are you so much slower and why are your updates so often and then causing the thing to hang... ? I am frustrated to the point of now switching out of Firefox, remember Netscape? well you all are fast meeting the same goals . unreliable and slow.

Hi, I have been using an extension that helps with my school's website for years and now for some reason it has been taken off the firefox store. It's still up on chrome and edge and all of the Dev's other add-ons are still up, its only this one on firefox. I emailed the dev and he sent me the zip file and I've been having to install it as a temporary add-on with the .json file every time i open firefox and its getting really annoying after a year of doing this. How can I just install it permenantly?

Hi,

The default storage folder (alone) in my Firefox portable install is 1.29 GB and still growing. I know this is where website store data, and addons sometimes use this folder as well.

The folder grows so fast it is rendering my Firefox install almost unusable every three or four months. Is there any way to limit the size of this folder?

Regarding addons in that folder, most are very small (kilobytes range), but one rogue addon is 370 MB in size and still growing. It's folder in default>storage is "moz-extension+++d215ed11-a9b2-4927-bd1f-9755184bbe53"

How can I find out which addon this folder belongs to so I can remove the addon (or try and limit how much storage space it uses)?

Thanks.

My homepage has shortcut links to various sites. Those which I visit frequently I have pinned to the page. I would like to be able to add and pin other websites to the page. The only option that appears to available is to go through all the unwanted ones to dismiss them and wait on serendipity to produce the ones I want to keep. All the advice online to the same question is support for Android.