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Our organization uses GoDaddy which worked fine with Thunderbird until GoDaddy migrated to Microsoft Exchange 365/Outlook. According to GoDaddy, Microsoft does not allow any of the authentication protocols offered by Thunderbird for SMTP outgoing messages.

Thunderbird has helpfully added a Microsoft 365 option for SMTP settings in the latest update, but when you click that it says that you have to get a third-party paid app called OWL to make it work.

My question to Thunderbird: is this going to be the only answer to this problem or is it being worked on? Background is that the organization I work with has the GoDaddy Account so I have no control over that choice. I've used Thunderbird to keep my email out of the clutches of Microsoft Outlook and would like that to continue. I've also been donating to Thunderbird for years so I'm not opposed to paying. I just don't think I should have to use a 3rd party app for basic functionality.

Hello,

I have been using Thunderbird for some time and it has served me well. I used it to manage my gmail accounts with encryption and so on.

Recently I have deleted one of my gmail accounts and when I launch it Thunderbird asks me to log in to that account. "Sign in to continue to Mozilla Thunderbird Email" And I am supposed to enter my email.

I have checked the account settings: the old account (let's call it old@gmail.com) is no longer there. I have also removed the outgoing SMTP server for the old account.

I do not know how to stop the app from asking me to log in to an nonexistent account.

My phone is hacked through my formal email,the email is disabled already,the hacker of my email used another email for my recovery which I don't have access to. The hacker has been remotely controlling my phone since August and I haven't had my privacy. The encrypted files on my phone and all the legal made on my phone was done by the hacker because the hacked email is my business email which I puts all my data into. They hacked the email,used the email for frauds and encrypted the email and make it look like I am the one did it. Please safe me from the hacker please. When I signed up new email,the same thing keep happening. It's frustrating and stressful not to have a privacy. I am not working under any organization,I am self employed and I am from Nigeria. Am a priest,a guidance counselor and a business man. I am a family man, married with a kid. Please help me Mozilla. You have been helping me, please continue helping me and help me fully please. I have deleted the encrypted files but it will still comes back but these are the what I saw on my phone settings which I know that is not normal.

I am having issues with Firefox crashing at various times though out the day. It always starts out fine, but at some point it just stops responding and I have to close the browser and reopen it. This happens at least once a day and it does it on different units (my LG Laptop, Dell Desktops (2 different units-1 at work and 1 at home), Surface Pro 9, my Dell laptop), so I know it is not the unit, it is something in Firefox! My Dell laptop runs Windows 10, all the others run Windows 11. Please look into this and provide a patch. Thank you!

I really appreciate the container tab option for my browsing, as it affords me more privacy and I am a stickler about my privacy. However- I have been having an issue with links that I am attempting to open in a specific container that will load, and then immediately reload into the tab without a container. This has happened several times. The most recent example is that I clicked on a link from FB, a site I tend to avoid, and specified that I want it opened in a FB tab, as I don't trust them not to track me beyond that. However, the link loaded in the FB tab and immediately again with no container whatsoever. There was no request, no warning that I had set up the "multi-account container" and did I want to use it in the designated container... nothing. This has happened with links before as well.

Upon initial setup, Thunderbird says the ISP is recognized and auto-populates all the settings. Well of course these settings don't work and I'm unable to log in and receive some sort of message saying it didn't work. If I login using a browser via cellphone, I'm provided with the list of settings to use with email clients which is as follows:

Domain: @hot.rr.com SSL: On for SMTP and IMAP Protocol: IMAP Incoming Server: mail.twc.com Incoming Server Port: 993 Outgoing Server: mail.twc.com Outgoing Server Port: 587 Requires Authentication: Yes, or checked

Using these settings in manual configuration results in receiving the "Thunderbird Failed To Find the Settings For Your Email Account" message. The only difference between the settings that were auto-populated and the settings provided by logging in via web browser on a cellphone are the incoming/outgoing servers. Auto-population had them as mobile.charter.net, and they're listed as mail.twc.com by the email provider to use with email clients.

I'm trying to solve this problem for someone else and they happen to have the same email domain as me so I can fiddle with it without having to be at their computer with their passwords, etc. Presumably if I'm able to find the solution it will work for both of us. I don't normally use Thunderbird or any other email client, I just use web based email but they prefer to use a client. However, I'm doubtful that it will work considering the fact that settings provided by the email provider don't work.

Any input is appreciated.

I am using primary using Desktop for my work. Yesterday I started my Laptop computer has the same address as Desktop. Started Mozilla Thunderbird, it downloaded Email in ti Inbox. But when later when started Desktop, olsed Email in Inbox was gone. How to get it back?

I have tried for years to get my main email address to work in thunderbird. I have 3 email accounts, two work great but my main one creber887@sbcglobal.net just keeps giving me server errors. I have no problems in firefox on yahoo. It is frustrating. It happens in windows and linux. Please help. Clark Creber

My Dell Laptop INSPIRON 3793 running the Firefox/Mozilla Browser when I stream in Youtube or LiveNews periodically goes into the images in the photos I uploaded here. I am compelled to do a hard restart. I have been working with Dell Technical Services and they indicate they have no history of this issue. I am running Windows 10. My system has all technical updates including current drivers . I really do NOT want to move off FireFox but I getting pressure to run another Browser and wait and see if the problem surfaces. Is there any history of this issue with this Firefox. Any help or insight you can provide would be greatly appreciated. Thank you, Cate Brown

hey guys - just made a donation to you guys. not as much as i'd like but still trying to help you guys out.

was wondering, do you have any merch? i'm a big guy - it'd be awesome if you guys had some nice soft t-shirts we could rock when running around town to help promote your product. i say soft bc people tend to wear more comfy clothes vs itchy cheap t-shirts. anyway - i'd LOVE to get my hands on a t-shirt or a cap to rock around town for you guys.

happy holidays you rock stars and i hope to hear from you soon.

like i said, i'm a big guy - at least a 2xl guy - i'm 6'3" 255. i have a table muscle to contend with so the 2xl helps. :-) can't help it - i love me some tacos! anyway - take care and let me know.

kind regards from john in dallas, texas

My system recently slowed considerably. When I checked what was happening, I found there were up to 14 Firefox 'windows' showing in my Task Manager, and collectively these 'windows' were consuming over 25% of the computer memory (650+MB) even with Firefox just opened as the initial browser screen; no addresses etc had yet to be added. I've followed many of the troubleshooting suggestions, but to no avail. I have not reset the browser as yet as I need to understand the root of the problem

Thanks in advance for your assistance Duncan Hodder

I spent a few hours trying all the suggestions that i found by searching. Why is it so difficult to simply DISABLE FOREVER the threaded sort that so many of us find painful? Why can't we have a simple way to tell Thunderbird: "never ever sort by threaded"? As a last resort, i am currently searching for old versions of Thunderbird.

how to permanently keep the warning about closing multiple tabs?

Every so often, probably due to an unseen update, when I press the red X at the top of of a page where multiple tabs are open, to see how many tabs are open, they disappear, and the preference option to not close multiple tabs without warning (which says the # of tabs open), has to be turned back on.

I use firefox with duckduckgo as my search engine.Every search was becoming so slow so I went to settings and deleted cookies and site data thinking this would unclog things. Now I cant access any site. Is there a way to reinstate this data?