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Firefox Account User has Died

My husband was a long-time Firefox user and recently passed away. I am the sole beneficiary and executor of his estate and provide a copy of the will and death certifica… (читать ещё)

My husband was a long-time Firefox user and recently passed away. I am the sole beneficiary and executor of his estate and provide a copy of the will and death certificate if necessary. The issue here, is unlike me, I cannot find the Firefox account to sync his passwords to my machine. I do have access to his machine and could open each web site and copy the information to a spread sheet if necessary - but obviously not a great workaround. So is there any way to gain access to that password.

Now for the obvious question - it's just a matter of equipment: he used a trackball, I prefer my mouse and I am considerably more comfortable with the keyboard on my machine.

Any help you can offer would be very helpful!

Best regards! Loralie

Задан loralie 1 год назад

Дан ответ loralie 1 год назад

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Sync doesn't work between Windows, Linux, and Android

I recently switched to Firefox from Chrome. I imported all the bookmarks and passwords from Chrome into Firefox on Windows. Next, I installed it on Linux and later on An… (читать ещё)

I recently switched to Firefox from Chrome. I imported all the bookmarks and passwords from Chrome into Firefox on Windows.

Next, I installed it on Linux and later on Android. The sync is not working properly that is what I noticed. Basically I have all the data on my Windows PC Firefox. It is not syncing between other devices, that will be my notebook running Linux and my Android Phone.

I read other similar question son the forum and did a Google search as well. I already did re-install a few times to no avail.

Here is the log from "about:sync-log" : https://paste.ee/p/5e57H

How do I fix this?

Задан sul007 1 год назад

Дан ответ jonzn4SUSE 1 год назад

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Sync failed - links recoverable?

repost from there, here its probably more appropriate: https://support.mozilla.org/en-US/questions/1391582 In the meantime I figured out that sent tabs apparently only re… (читать ещё)

repost from there, here its probably more appropriate: https://support.mozilla.org/en-US/questions/1391582 In the meantime I figured out that sent tabs apparently only remain on the server for 60 days and that there is probably no log, even offline. But no definitive answer. And my feature request still remains for a history of sent tabs.

Dear Mozilla Team,

during the recent weeks I was away from my main PC and primarily used my iphone to browse the web. Every now and then I sent a link to the PC using Safari's share and the integrated send to function of Firefox for iOS. This usually worked really well, even when my PC was powered off. When I got back home and started my PC, sync would take forever, but was then interupted and all further tries to sync (hoping to get those tabs eventually) failed.

My question is if there is a log file of all those links that are sent to different devices? I believe there has to be one given that Mozilla's servers are being used and tabs (usually) arrive on powered-off devices following a request to the server.

If there is, please tell me how to access it/send it to me. If there is not, please take this as a feature request (a sent links history being gathered locally as part of the wider Firefox profile maybe and as a viewable list of all shared tabs for all devices so that tabs can still be sent to single devices but also accessed from others, similar to how tabs can be accessed from all synced devices).

xxhen

Задан xxhen 1 год назад

Последний ответ от Paul 1 год назад

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Password Migration from Chrome to Firefox

Moving from Windows to Linux and in the process moving from Chrome to Firefox. In Linux, there seems to be an issue where Firefox isn't recognizing that I have installed … (читать ещё)

Moving from Windows to Linux and in the process moving from Chrome to Firefox. In Linux, there seems to be an issue where Firefox isn't recognizing that I have installed Chrome. No problem, I went into Windows to do the move instead. But since the data isn't saved and you have to have an instance of Firefox running (?) to actually sync, I decided to download Firefox on my iPhone, get my passwords from Chrome, then sync to my iPhone, boot back to Linux, then sync on Linux with the data on my iPhone, and somehow in the process locked myself out of logging into Firefox on my iPhone due to how many times I've had to log in to Firefox to figure out this convoluted and broken process. People are wanting to switch to Firefox due to ad blocking support, and this is a massive barrier to entry. Can we just fix importing from a csv file?

Задан Morogwen123 1 год назад

Дан ответ Morogwen123 1 год назад

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my saved information is gone

hello and good day to whom ever this massage gets to. I just updated my windows at my work pc and all my programs were deleted and so I got signed out of all my account… (читать ещё)

hello and good day to whom ever this massage gets to.

I just updated my windows at my work pc and all my programs were deleted and so I got signed out of all my accounts. I reinstalled firefox and tried to sign in but because its been a while I couldn't remember my password and had to reset it. but after all this and when I finally got into my account (with the same email address I was using until now) no matter how many times I click sync, nothing gets added to my bookmarks, history, passwords, etc.

then I checked with one on my phone to see whether that was working or not, and that was signed out as well and asks me to sign in again. I've been using this browser for years now and have many save information on this account I CAN'T LOSE ALL THAT. the primary account was on my laptop which is at home and currently I am terrified of turning that on and finding everything's gone again. please help me get my info back. I can't remember years of saved bookmarks and passwords.

Задан Maika 1 год назад

Дан ответ Paul 1 год назад

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Firefox for Android Won't Sync Logins

Firefox for Android won't sync my logins from my desktop/actual Firefox account. The settings show that I am logged in to my account, and show all possible options are ch… (читать ещё)

Firefox for Android won't sync my logins from my desktop/actual Firefox account. The settings show that I am logged in to my account, and show all possible options are checked to say I want to sync data.

Things I have tried already:

  • Signing out and back in on my phone
  • Signing out and back in using QR code
  • Signing out and back in using password
  • Uninstalling and reinstalling the app
  • Forcing a sync by going into the settings on my phone
  • Signing out of all devices including the desktop, signing in on my phone only (nothing), then signing in on my desktop and syncing (also nothing)

I am out of ideas and don't understand why this isn't working.

Задан emcasi 1 год назад

Дан ответ Paul 1 год назад

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Firefox View is not showing!

Firefox view is a new feature that looks awesome and I'd love to try it out to sync stuff between devices. There's just one problem: Firefox view works on my laptop a… (читать ещё)

Firefox view is a new feature that looks awesome and I'd love to try it out to sync stuff between devices. There's just one problem:

  1. Firefox view works on my laptop and seems to work on my phone, but does not work on my desktop.

For reference:

  • Desktop (doesn't have view tab) is Mac Mini 2020 (M1) on Mac OS Ventura 13.0 (22A380)
  • Laptop (has view tab) is Mac Mini 2020 (M1) on Mac OS Ventura 13.0 (22A380)
  • Both devices are running Firefox 106.0.2 (64-bit)

I have already:

  • Made sure "Open Tabs" is enabled for sync on all devices
  • Looked for the firefox view in the "Customize Toolbar" menu
  • Disabled / Re-enabled Firefox-View in about:config

Задан WitchPHD 1 год назад

Дан ответ WitchPHD 1 год назад

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imported logins and passwords from Microsoft Edge to Firefox desktop doesn't sync with iOS version

I checked community and tried every single suggestion like; I did disconnect all devices and reconnected desktop version first and then synced with my iOS one, didn't wor… (читать ещё)

I checked community and tried every single suggestion like; I did disconnect all devices and reconnected desktop version first and then synced with my iOS one, didn't work for me.

Задан YUNEχ 1 год назад

Дан ответ YUNEχ 1 год назад

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Imported logins (passwords) won't be synced

I tried and did all solutions on the website like* Clicking disconnect next to all devices Clicking Done Closing Firefox Re-adding just the machine with the passw… (читать ещё)

I tried and did all solutions on the website like* Clicking disconnect next to all devices

  • Clicking Done
  • Closing Firefox
  • Re-adding just the machine with the passwords

But didn’t work for me.

Задан YUNEχ 1 год назад

Дан ответ YUNEχ 1 год назад

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Two incompatible firefox windows occur at once.

So I downloaded Firefox and logged in expecting my bookmarks to carry over after I "sync'd" it, however the did not. So I went to my old pc and did the export bookmarks t… (читать ещё)

So I downloaded Firefox and logged in expecting my bookmarks to carry over after I "sync'd" it, however the did not. So I went to my old pc and did the export bookmarks thing and imported it to the new pc.

Now.. I have all my bookmarks and everything appears great. Except whenever I open a link from say my work it opens a Mozilla window that doesn't have my bookmarks. When I try to combine the windows It doesn't let me. I am also scared of losing access to the Mozilla with my bookmarks as I work from home using those. (the desktop shortcut to Mozilla opens the one without all my work)

In the attached screenshot things to note, the bookmark bar available on left isn't there on the right. Additionally in the taskbar (bottom) it shows Mozilla in two distinctly separate icons. When two Mozilla windows are open, they share the same icon on the taskbar, these do not, which leads me to believe I have two incompatible versions existing next to each other.

Задан swampert180 1 год назад

Дан ответ jscher2000 - Support Volunteer 1 год назад