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So running thunderbird 115.10.1 (64-bit) and more and more issues:

• the app keeps getting non-responsive for long period of time, to fix this I have to force quit the app.
• at times when composing an email the app freezes where no typing occurs for seconds or typing is very slow or after typing awhile the text suddenly appears.

Seems to be happening more and more trying to figure out how it can return back to it's rockstar state when it was <99 version.

any help would be appreciated.

emails load very slowly or the app stalls & doesn't respond. Often I have to tap twice to open an email. When deleting an email it can take a couple seconds especially when deleting multiple. I can hit the delete button several time & have to wait several seconds for it to finally catch up. This has been happening for a few months now & is getting worse. Sometimes the pictures in the message load one at a time. It was working right, then one day it started lagging & hasn't been right since.

I noticed that FireFox downloaded a Firefox HTML Document called GnT6qZGD with a size of 0KB, during this time I had tabs open from both https://wago.io/weakauras and https://www.curseforge.com/

Scanned it with Bitdefender and it was clean and when editing in notepad it is empty and a blank page when accidentally opening it.

Then completed a full system scan and it come up as clean.

I have 2 questions,

1st, Is this still a bug in Firefox that appears to have been reported before? 2nd Should I be concerned about it?

Thank you

Today, most of messages have suddenly disappeared from my TB inbox, leaving only the most recent 105 out of approx. 18,000. I have not performed any operations (compacting, archiving...) that could have caused this.

I immediately invoked the 'Repair Folder' command, which did not resolve the problem. Further investigation revealed that the 'Inbox' file ('Profiles' folder) actually contains only 105 messages - seems like the 'Repair Folder' truncated the file!

Fortunately, all the messages are still on the server. My question: Is there a method to 'force' reloading of the missing messages?

Thanks, Ray

I get this Error message when I try to send emails from my outlook email address in Thunderbird. Basically asking me to enter a Password to login to office365 server ! My Password is correct, and has not been changed recently.

Any ideas please ?

Hello. Our organization is experiencing an issue where sound settings are not carrying over correctly to Firefox. Specifically, this is with speaker settings. In multiple calling platforms (tested in Genesys Cloud and Teams), we are not able to adjust the settings for the speaker that audio plays from. We can adjust the default microphone setting, but not the speaker setting. This is only occurring in Firefox (works fine in Edge and Chrome).

Additionally, we've tried adjusting the default audio settings by going to Windows > Sound settings > App volume and device preferences, and changing the settings specifically for Firefox on this page. This does not work. When we check Teams or Genesys Cloud, it seems like Firefox is just picking any default without a rhyme or reason.

Any assistance would be greatly appreciated.

Using 115.10.1 and POP on Windows 10 Pro (v. 22H2) with just the Windows built-in virus protection enabled (but App or Browser Control is disabled). Platform seems stable, no evidence of nefarious services noted in task manager.

Realized the emails in InBox from a couple of days ago (and going back decades) were blank or had mismatched headers to content. Figured an index problem. Ran the Repair under 'InBox' folder Properties, and only a few of the most recent emails remain - all duplicates of which I had sorted into other folders.

All the other folders are fine - just my InBox got wiped! Looked in the Thunderbird folder under profiles and saw the above captioned with a time-stamp that captures the approximate time this went down - occum's razor. I did not initiate any update to Thunderbird.

Walking on eggshells and very nervous, we're talking thousands of emails, what is the recommended recovery of the InBox (after I attempt to backup what I have left). Thanks!

Hello

Yesterday there was update in Thunderbird and went well. But today, Thunderbird suddenly asking for credentials and then it went totally blank as in screenshot. There is nothing at all. But incoming mails are still showing up in windows notification and it can be opened as new tab of Thunderbird. I have been searching the possible cause and solution from forum and internet, but no luck. Can someone please help me about this ?

how can i stop thunderbird from interacting with windows defender anti virus scan? when ever i download or delete emails i get a few seconds of "not responding " and the whole computer is non responsive. i used to be able to turn off real time scan in security and it would work for a day and then windows would enable it again. now since the last upgrade windows isnt allowing me that option any more. solutions?

Hi. When replying to an e-mail, Thunderbird has started to place to input cursor in the TO field instead of the message text field (in this case it should be before the answered text).

Any ideas? BR Johnny

I'm trying to use Thunderbird to access my work emails directly. They use Outlook Office 365, which I can use the webmail version of just fine, but a year ago they upgraded to Oauth2 and MFA and for the life of me I cannot get any version of Thunderbord to work with it anymore. I can send an email, but I can access any email on the server. Weirder still is the error console message suggest the program thinks I cancelled my password entry;

"Loading failed for the <script> with source “chrome://global/content/netError.js”. neterror:128:4

NS_ERROR_ABORT: User canceled primary password entry"

NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] 3 OAuth2.jsm:171 NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] OAuth2.jsm:171 Some cookies are misusing the recommended “SameSite“ attribute 5 Not showing popup notification password with the message Save login for microsoftonline.com? browserRequest.js:12:13 NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] OAuth2.jsm:171 NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] 2 OAuth2.jsm:171 NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] 2 OAuth2.jsm:171 LoginRecipes: getRecipes: falling back to a synchronous message for: https://cc1.azureauth.duosecurity.com LoginRecipes.jsm:297:11 NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] 2 OAuth2.jsm:171 A form was submitted in the windows-1252 encoding which cannot encode all Unicode characters, so user input may get corrupted. To avoid this problem, the page should be changed so that the form is submitted in the UTF-8 encoding either by changing the encoding of the page itself to UTF-8 or by specifying accept-charset=utf-8 on the form element. frameserv-form.js:1:64 NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] OAuth2.jsm:171 LoginRecipes: getRecipes: falling back to a synchronous message for: https://api-ce86e224.duosecurity.com LoginRecipes.jsm:297:11 NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] OAuth2.jsm:171 NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] OAuth2.jsm:171 NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] 3 OAuth2.jsm:171 NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] 2 OAuth2.jsm:171 NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] OAuth2.jsm:171 NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] OAuth2.jsm:171 NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] 2 OAuth2.jsm:171 A form was submitted in the windows-1252 encoding which cannot encode all Unicode characters, so user input may get corrupted. To avoid this problem, the page should be changed so that the form is submitted in the UTF-8 encoding either by changing the encoding of the page itself to UTF-8 or by specifying accept-charset=utf-8 on the form element. form-response.js:1:65 NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] OAuth2.jsm:171 NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] OAuth2.jsm:171 NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] OAuth2.jsm:171 NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] OAuth2.jsm:171 NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] OAuth2.jsm:171 Loading failed for the <script> with source “chrome://global/content/netError.js”. neterror:128:4 NS_ERROR_ABORT: User canceled primary password entry

I see my original question is now archived at https://support.mozilla.org/en-US/questions/1380948#question-reply I never closed it because I didn't know if my last process could really fix the issue. It didn't, not always. Over the years, there have been times when the issue would still pop up, but not as often as before (2022 and earlier).

I have a feeling that during an issue, FF is having difficulty setting up shop after starting up. Consequently, it is spending more time before it could become prepared to connect to the Net. I've come up with another "solution," which is deleting (or moving out) xulstore.json in the profile folder after exiting or before starting FF. You can create a batch command or script to execute the process.

So far, FF is connecting immediately after startup.

Thunderbird on my top of the range Win11 laptop was working perfectly until it self-updated to 115.10.1 a couple of days ago. Accessing messages already in the various folder is fast as usual. Unfortunately anything like deleting, downloading a new message is excruciatingly slow : several seconds to click and delete in the inbox. Several seconds to access a message just downloaded. The first time it happened I had a whole bunch of messages deleted because the I kept clicking when I saw no action. It seems to me like it has problem updating the messages in the inbox. Very painful for something that was working so well.

I am asked to get a new password from my mail server (AOL) every day when trying to send messages. Have to log on to AOL, ask for app password, enter at Thunderbird. DAILY!

I am using the apt version of firefox v125.0.2 (64-bit). I do not have a dedicated GPU - I use my intel core's internal gpu only Intel Corporation HD Graphics 620 (rev 02).

I used to play this game named narrow.one, which before I reinstalled the mentioned libraries, was working fine except for crashing a few times. I thought these libraries were causing some issue, so I tried reinstalling them.

I reinstalled the libraries using: `sudo apt install --reinstall --fix-missing libgl1* libegl*`

After installation, I start getting that error. So, I tried reinstalling firefox (using the same command), and then restarting the laptop - but of no use. Chrome seems to be running WebGL, including the game.

In firefox, on the https://get.webgl.org/ page, I see Hmm. While your browser seems to support WebGL, it is disabled or unavailable. If possible, please ensure that you are running the latest drivers for your video card.

After that, I also tried reinstalling `libopengl0` and `libglu1-mesa` and `intel-microcode`, but of no use. Running although, `sudo intel_gpu_top` and then chrome, it seems that the GPU is in use by chrome as well.

I then go to about:support. It shows me the images I have attached. Reading the logs, there several `blocklisted` values in `Decision Log` section. I suspect that's the cause of this issue, but then I don't know how can I un-blocklist the blocklisted things, and even after that, why does Chrome runs webgl if these are blocklisted?

Running `glxinfo -B`, I get the following: `name of display: :0 display: :0 screen: 0 direct rendering: Yes Extended renderer info (GLX_MESA_query_renderer):

   Vendor: Intel (0x8086)
   Device: Mesa Intel(R) HD Graphics 620 (KBL GT2) (0x5916)
   Version: 23.2.1
   Accelerated: yes
   Video memory: 7697MB
   Unified memory: yes
   Preferred profile: core (0x1)
   Max core profile version: 4.6
   Max compat profile version: 4.6
   Max GLES1 profile version: 1.1
   Max GLES[23] profile version: 3.2

OpenGL vendor string: Intel OpenGL renderer string: Mesa Intel(R) HD Graphics 620 (KBL GT2) OpenGL core profile version string: 4.6 (Core Profile) Mesa 23.2.1-1ubuntu3.1 OpenGL core profile shading language version string: 4.60 OpenGL core profile context flags: (none) OpenGL core profile profile mask: core profile

OpenGL version string: 4.6 (Compatibility Profile) Mesa 23.2.1-1ubuntu3.1 OpenGL shading language version string: 4.60 OpenGL context flags: (none) OpenGL profile mask: compatibility profile

OpenGL ES profile version string: OpenGL ES 3.2 Mesa 23.2.1-1ubuntu3.1 OpenGL ES profile shading language version string: OpenGL ES GLSL ES 3.20`

I do not know much about OpenGL, but reading the above stuff, I suppose my GPU is in use and also has a compatible driver (although I am not sure).

Also, running `glxdemo`, `glxheads`, and `glxgears` seems to be rendering stuff.

Should I reinstall firefox after purging it first? Please help.

Thanks!

Yesterday my Thunderbird was sending but NOT saving sent messages. I was receiving all messages. Today, however, I CANNOT RECEIVE or SEND messages. I have used Thunderbird on this computer for years . . . what has happened?

I would appreciate your help. Win Dawson