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sync doesn't work anymore

I'm really upset! The new v79 has half the features and sync wasn't running: always shows "last sync on 1970" and didn't let me select what to sync. I cleared the cache, … (читать ещё)

I'm really upset! The new v79 has half the features and sync wasn't running: always shows "last sync on 1970" and didn't let me select what to sync. I cleared the cache, not solved... I cleared all my data, reconfigured, but still no sync! So I removed the app and manually installed the old one. Guess what? It still doesn't sync!!! Now I'm left with the Firefox I know and love but I can't use it because I have NO credentials and no bookmarks... I would like to kick someone...

Задан Giangi 1 год назад

Дан ответ Seburo 1 год назад

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Firefox Account Not Syncing Bookmarks

I am posting this question to offer a solution to the problem I experienced. My firefox bookmarks were not immediately syncing across accounts. Once I added a new bookmar… (читать ещё)

I am posting this question to offer a solution to the problem I experienced. My firefox bookmarks were not immediately syncing across accounts. Once I added a new bookmark on the browser that was not showing the bookmarks the synced bookmarks appeared. This may offer a solution to other users.

Задан Nico Lauria 1 год назад

Дан ответ Nico Lauria 1 год назад

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account and password from logins.json file

Hello, I have folder with old Firefox data, I need Google account name and password, mostly name. How can i decrypt the name from file logins.json or how can I import it … (читать ещё)

Hello, I have folder with old Firefox data, I need Google account name and password, mostly name. How can i decrypt the name from file logins.json or how can I import it to my current Firefox profile? In properties of passwords in Firefox I don't have option to import from file, I don't know how to find option that will let me do it.

Задан sawicka.katarzyna91 8 месяцев назад

Дан ответ cor-el 8 месяцев назад

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Lost account data after reinitialisation my password

Hello everyone, Thanks for taking the time to help me! Today my Firefox's update to 78 bugged and forced me to reinstall it. After completing the new installation, I was … (читать ещё)

Hello everyone,

Thanks for taking the time to help me!

Today my Firefox's update to 78 bugged and forced me to reinstall it. After completing the new installation, I was asked to connect on my Firefox's account. Unfortunatly, I couldn't remember at all my password which I didn't type for years and was forced to reinitialize it, leading to a total erase of my account's datas : saved password, markbooks etc.

I would like to know if, in the case the erased datas are temporary saved (for emergencies maybe), if it would be possible to restore my old ones or download and import them, as I terribly need them.

I'm looking forward a happy ending, hopefully.

Yours

Задан antoine.gordien 1 год назад

Дан ответ Wesley Branton 1 год назад

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Sync of opened tabs does not work

Hello. I tried to carry my opened tabs from old device firefox to the new one's firefox. I logged in on both devices, I indicated to sync tabs and bookmarks, then tapped … (читать ещё)

Hello. I tried to carry my opened tabs from old device firefox to the new one's firefox. I logged in on both devices, I indicated to sync tabs and bookmarks, then tapped "sync now". Then I found bookmarks from my old device on new one, but not tabs. What I do wrong? Or may be I understand wrong this function of sync, while I expect just carry my all tabs at once?

Задан normann87 1 год назад

Дан ответ jscher2000 - Support Volunteer 1 год назад

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How do I rename a device? I can do it in Windows Firefox but not Android

On Windows Firefox I can "Options > Sync > Device Name" to change the current device's name. I cannot figure out how to do the same with Android Firefox 68.9.0 TIA… (читать ещё)

On Windows Firefox I can "Options > Sync > Device Name" to change the current device's name. I cannot figure out how to do the same with Android Firefox 68.9.0

TIA

Задан Ed 1 год назад

Дан ответ TyDraniu 1 год назад

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ALL my Firefox synced data is lost

I am IT techie, and I need FF help on this. I searched the entire sync issue forum, but of no avail. I had a Windows 10 update issue so I decided to format my PC. My sync… (читать ещё)

I am IT techie, and I need FF help on this. I searched the entire sync issue forum, but of no avail.

I had a Windows 10 update issue so I decided to format my PC. My sync was enabled and all data was synced normally. I went ahead and formatted it, and installed a new copy of Win 10, and all softwares, including FF. Now after syncing for over an hour, I cannot find anything. No history, no bookmarks, no logins, nothing.

This is definitely something to do with your update. I cannot figure anything else out. How can I get my old data back? This is absolutely ridiculous and frustrating.

I have 2 other laptops with FF synced, but they aren't booting up either because of hardware failures. I cannot risk turning them back on, and loosing my FF data from those laptops.

Please advise, how to access my cloud data on FF, or should I switch over to Google chrome because of your incompetency?

Задан mal1k 1 год назад

Дан ответ Wesley Branton 1 год назад

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Sync not working and stuck on loading forever

Hello, I have problems making the sync feature work on my Laptop+Android device. On my laptop, the "synchronize now" feature seems to work, but after ending doesn't actua… (читать ещё)

Hello, I have problems making the sync feature work on my Laptop+Android device. On my laptop, the "synchronize now" feature seems to work, but after ending doesn't actually update my open pages. On my Android device it's even worse, it gets stuck on loading forever and never syncrhonizes anything. I had read that other synchronization features like history, bookmarks etc. might be the problem because they require a lot of time, so I kept them out of my synchronization. Even after that, the problem is still present on both my PC and my Smartphone

Задан fil.hip 1 год назад

Дан ответ fil.hip 1 год назад

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Synced Tabs disappeared - is there a way to restore?

Up until recently I was using a 11 year old laptop that was slowing dying. I was finally able to acquire a new computer and get it up and running just before an accident… (читать ещё)

Up until recently I was using a 11 year old laptop that was slowing dying. I was finally able to acquire a new computer and get it up and running just before an accident (as if out of a comedy movie - the roommate's cat knocked a full bowl of cereal onto the old laptop) effectively destroyed the old machine. Thankfully, Firefox Sync meant that everything I had been working on appeared when I got the new machine fully functional...until I logged on to Firefox this evening to find my Synced Tabs empty with just a "Want to see your tabs from other devices here? Connect Another Device" message.

The old device is toast...I don't know if it will even turn on again, much less function enough to sign into Firefox. Synced Tabs was also working just fine for a solid week until it just up and disappeared. Is there some way to restore these? I know it's my fault for relying/expecting Sync to always be there and not backing up the links I had open immediately, and this is a mistake I won't make again...but I'd really love to not lose everything I had open.

Thank you very much in advance for any help or suggestions.

Задан MBramnik 1 год назад

Дан ответ Shashank Shekhar 1 год назад

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Not able to find my saved passwords after updating Firefox

My Firefox updated automatically, unfortunately before exploring the updated version I as I usually do, deleted the Old Firefox Data Folder that I automatically created w… (читать ещё)

My Firefox updated automatically, unfortunately before exploring the updated version I as I usually do, deleted the Old Firefox Data Folder that I automatically created when the FF updates. Now when I saw I lost all of my saved password bookmarks etc. I had more than 400 saved password :/ Its breaking my mind, What should I do. I used to delete the Old Firefox Data folder but happily nothing happened until now, How should I get back my previous data. ? I had very important passwords saved in that history. Even though I turned on the firefox sync but I didn't found any password still. Any help will be highly appreciated.

Задан Ahsan 2 года назад

Дан ответ jscher2000 - Support Volunteer 2 года назад

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Addons enabled/disabled on different Systems

Hey, I have a problem with addons and Firefox Sync On my computer I have 3 addons installed, but I dont need them there because they are useless on this system. But on my… (читать ещё)

Hey, I have a problem with addons and Firefox Sync

On my computer I have 3 addons installed, but I dont need them there because they are useless on this system. But on my Linux Laptop I need these 3 addons to be enabled. Both Profiles are using Firefox Sync to keep the same data. That means if I disable/enable them on one of the devices it affect the other one.

Is there any way to prevent that?

Thanks in advance

Задан Kurotaku 1 год назад

Дан ответ cor-el 1 год назад

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After reinstalling the windows, firefox sync is not working.

Hi, I am using firefox for long time with windows 10. Today I just installed new windows 10 and logged in with previous account but I am not getting any bookmark or pass… (читать ещё)

Hi,

I am using firefox for long time with windows 10. Today I just installed new windows 10 and logged in with previous account but I am not getting any bookmark or password anything. just a fresh browser. Please help me

Regards, Munna

Задан hejbul.tawhid 1 год назад

Дан ответ cor-el 1 год назад

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Do collections sync?

I installed Firefox on both my phone and my tablet. As yet, collections and top sites did not get synced. Is it that by design or is there something not working? Thank yo… (читать ещё)

I installed Firefox on both my phone and my tablet. As yet, collections and top sites did not get synced. Is it that by design or is there something not working?

Thank you.

Задан Tiziano Solignani 1 год назад

Дан ответ TyDraniu 1 год назад

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Firefox beta - can I sync 'Top sites', 'Collections', 'Open tabs' from my old dead phone to my new phone?

Hi. I use Firefox on multiple devices/platforms, and I've not had problems with sync before, but I'm not sure what I wanted is possible. Specifically on my old Android ph… (читать ещё)

Hi. I use Firefox on multiple devices/platforms, and I've not had problems with sync before, but I'm not sure what I wanted is possible.

Specifically on my old Android phone I used Firefox beta. But this phone died a few days ago. I got a new Android phone and installed Firefox beta, signed into my account and did sync.

Bookmarks and history seem to have synced. But I was wanting - top sites - open tabs - collections to be synced from my old phone.

Are these not included in the synch process? Or is the fact my old phone died the problem?

Thanks in advance.

Задан jburt 1 год назад

Дан ответ Seburo 1 год назад

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Can you undo a sync?

Can you undo a sync? I wanted to sync my laptop bookmarks with my desktop bookmarks. The reverse happened and my desktop now has my laptop bookmarks. I need my desktop … (читать ещё)

Can you undo a sync? I wanted to sync my laptop bookmarks with my desktop bookmarks. The reverse happened and my desktop now has my laptop bookmarks. I need my desktop bookmarks back!

Задан valkis2k2t 1 год назад

Дан ответ cor-el 1 год назад

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Firefox sync does not sync bookmarks anymore

Hi everyone, Since today, I cannot get Firefox to synchronize my bookmarks on one of my computers. I still can send a tab from this computer to others and vice versa thou… (читать ещё)

Hi everyone,

Since today, I cannot get Firefox to synchronize my bookmarks on one of my computers. I still can send a tab from this computer to others and vice versa though.

Here is an exemple of sync log:

1598260143111 Sync.LogManager DEBUG Flushing file log 1598260143122 Sync.LogManager DEBUG Log cleanup threshold time: 1597396143122 1598260143132 Sync.LogManager DEBUG Done deleting files. 1598260144429 FirefoxAccounts INFO Polling device commands. 1598260144429 Sync.Service DEBUG User-Agent: Firefox/79.0 (Windows NT 10.0; Win64; x64) FxSync/1.81.0.20200720193547.desktop 1598260144429 Sync.Service INFO Starting sync at 2020-08-24 11:09:04 in browser session 8pd4DSAYP9NP 1598260144429 Sync.Service DEBUG In sync: should login. 1598260144430 Sync.Service INFO User logged in successfully - verifying login. 1598260144430 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1598260144431 Sync.BrowserIDManager DEBUG unlockAndVerifyAuthState already has (or can fetch) sync keys 1598260144431 Sync.Status DEBUG Status.login: error.sync.reason.serverMaintenance => success.status_ok 1598260144431 Sync.Status DEBUG Status.service: error.login.failed => error.login.failed 1598260144431 Sync.Service DEBUG Fetching unlocked auth state returned success.status_ok 1598260144431 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1598260144437 Services.Common.RESTRequest DEBUG GET request to https://api.accounts.firefox.com/v1/account/device/commands?index=15967270 1598260144611 Sync.Resource DEBUG GET fail 503 https://sync-600-us-west-2.sync.services.mozilla.com/1.5/92612799/info/collections 1598260144611 Sync.Resource WARN GET request to https://sync-600-us-west-2.sync.services.mozilla.com/1.5/92612799/info/collections failed with status 503 1598260144611 Sync.Status DEBUG Status.login: success.status_ok => error.login.reason.server 1598260144611 Sync.Status DEBUG Status.service: error.login.failed => error.login.failed 1598260144611 Sync.ErrorHandler DEBUG Got Retry-After: 3600 1598260144611 Sync.Status DEBUG Status.login: error.login.reason.server => error.sync.reason.serverMaintenance 1598260144611 Sync.Status DEBUG Status.service: error.login.failed => error.login.failed 1598260144611 Sync.SyncScheduler DEBUG Got backoff notification: 3600000ms 1598260144611 Sync.SyncScheduler DEBUG Fuzzed minimum next sync: 1598263744611 1598260144612 Sync.ErrorHandler ERROR Sync encountered a login error 1598260144612 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1598260144613 Sync.SyncScheduler DEBUG Next sync in 4413803.3495770125 ms. (why=schedule) 1598260144614 Sync.Service DEBUG Exception calling WrappedLock: Error: Login failed: error.sync.reason.serverMaintenance(resource://services-sync/service.js:1043:15) JS Stack trace: onNotify@service.js:1043:15 1598260144614 Sync.Service DEBUG Not syncing: login returned false. 1598260144614 FirefoxAccounts TRACE not checking freshness of profile as it remains recent

Many thanks in advance for your help. Any advice most welcome.

Regards, Renaud

Задан renaud.morinson 1 год назад

Дан ответ TyDraniu 1 год назад