Форум поддержки Все продукты

I have been seeing these annoying colorful dots popping up on websites that ruin the otherwise excellent browsing experience. They sort of move around as I scroll. They aren't limited to specific websites and show up randomly.

When they strike, certain site elements disappear too - like the social sharing badges in the screenshots I've attached.

Thought it was a temporary problem that'd be fixed with an update but it's stuck around for months now.

Anyone else facing this problem?

"How can I troubleshoot and resolve common issues with my Mozilla Firefox browser using the resources available on the Mozilla Support website?"

This screen displays brackets in the corners defining the corners of a square in the middle of the screen. You cannot pinch it to make it larger or smaller or smaller. If you scroll up on the windows it closes Mozilla. The only way to get rid of it to use the browser normally is to reboot my Samsung phone.

I have noticed that for the past several months Firefox for Android begins draining my battery after being installed for around 2 weeks. I'm using a Google Pixel 7 (128GB) running Android 14 (AP1A.240405.002) in the UK.

At first, I thought this was being caused by an add-on, so I reinstalled without add-ons and slowly started enabling them day by day until I caught the culprit (which if I recall correctly was Dark Reader). However, even after I disabled the Dark Reader add-on the problem persisted, and no matter how many times I uninstalled and reinstalled the app, the background battery drain issues would eventually come back after ~2 weeks of being installed.

At present I have only three add-ons enabled in the browser: ClearURLs, Decentraleyes, and uBlock Origin. I have used these add-ons in the browser for years without any issues.

It's now got the point where I am so fed up with this issue and the need to constantly reinstall that I will be using a different browser for the time being until this is fixed. I really want to use Firefox as I use it on all my other devices, but this is too much of an issue for me to ignore.

I've included screenshots of my phone's battery consumption whilst I'm asleep, and whilst I'm watching Youtube on my TV over lunch. Both of these are times I'm not using Firefox.

Any help on this issue would be greatly appreciated.

Using Firefox mobile for android and GBoard.

I've selected Firefox as my auto fill service.

A few official apps (at least one banking app, for example) that I've downloaded from the play store that report the following after I unlock and select the correct password:

"Firefox could not verify the authenticity of the application. Do you want to proceed with autofilling the selected credentials."

I can't seem to find any other report of this error so I'm curious what's going on.

Prevent websites from auto-reloading while reading/scrolling. Sites where this reloading problem occurs reliably (so you can test, for example), include HuffingtonPost and CNN.

Hi,

My question is this: when visiting websites all Icons appear like in the screenshot: replaced by gray shapes.

Anyone familiar with this? Perhaps a solution? Would a reinstall help. Any suggestion is welcome.

Greetings,

Ronald

Triggered usually by any Website with a (google) map.

   Chrome on Android 13 on the Oukitel RT5 displays these Websites properly.

'Split Screen' functionality & gestures useless. The appear they might work until finger contact with the touchscreen is discontinued, then every attempt rebounds to half the screen still black.

  The only 'way out' of 'split' screen is to exit FF.

There appears no way to 'disable' Android's split-screen functionality

I use corporation's websites to find its workers phone numbers. Websites for all regions around the country have the same layout but sometimes frames with names, adress and phone numbers are individualy designed.

I use mobile browser on Galaxy S series smartphones. When I mark phone number it is not recognized by any dialer. When I try the same on other browser i.ex. Brave it recognize it without any problems. No matter how web frame is designed.

I guess this is an issue for Mozilla developers to check out. Personally I dont see any custom settings to change it.

Hi,

Every time I open a PDF file with the Firefox app, and want to search for a word, it says 0/0, even if that word is actually in the document, and Safari and Google Drive can actually find it. I use iPhone 13 with ios 17.4.1. I have also tried it with English and non-English characters.

Thank you Noemi

I have internal web sites, which have self-signed certs. Firefox iOS will no longer allow me to access them. It simply shows a blank screen until it times out. There is no setting I can see to change this behaviour. Please change.

Nothing will load in my browser after an Android update to my phone last night. All pages that I was viewing yesterday on different tabs remain gray--no error or other indication of how to fix this. Chrome and Incognito load the same pages without issue and work fine.

I suspect the issue was introduced with the Android update to my phone last night but not sure.

When I try to access the internet with the browser, I get the Proxy server not found error, but the Proxy server option is turned off. https://prnt.sc/Z50tJ_dqe-zN https://prnt.sc/4ucbcQZmqusO

Android Mobile phone

Firefox rejects ALL service requests. Left on address line is a "human being symbol" with red backslash bar over it. How to recover?

(When problem appeared I have not touched any settings. Phone power off/on does not help.)

The google.com on Firefox on android is not working it displays a white screen each time I open Google.com

Procedure 1. Open Firefox iOS 2. Open some pages 3. Force-close the app 4. Open Firefox again

Expected result - The tabs that previously opened is kept and possible to access

Actual result - The tabs exists, but displaying default new tab page, cannot visit the page - pageback/forward is not working - All tabs are affected

note - By pressing down pageback/forward, there is history which says "internal://local/sessionstore?url=..." is generated. - There are some people on my local app store (JP) complaining the same issue. - After erasing and reinstalling the app, this issue happened again.

The app is almost unusable because of this bug.