Avatar for Username

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Learn More

Эта тема была архивирована. Если вам нужна помощь, задайте новый вопрос.

When trying to download add-on, it is still downloading non-stop. Is it a bug?

  • 1 ответ
  • 1 имеет эту проблему
  • 1 просмотр
  • Последний ответ от John99

DEAF
DEAF
more options

Each time I try to download something an add-on, the download generally reaches the maximum MB, and nothing happens. It is still downloading, non-stop.

For example, when trying to download Reddit Enhancement Suite, the download reached 116MB out of 116MB, and nothing happened. Clearly, it was still downloading given the fact that it reached the maximum MB. I waited for a great number of minutes, and nothing happened.

I am not sure if it is a bug. I am really frustrated with this.

Each time I try to download something an add-on, the download generally reaches the maximum MB, and nothing happens. It is still downloading, non-stop. For example, when trying to download Reddit Enhancement Suite, the download reached 116MB out of 116MB, and nothing happened. Clearly, it was still downloading given the fact that it reached the maximum MB. I waited for a great number of minutes, and nothing happened. I am not sure if it is a bug. I am really frustrated with this.

Выбранное решение

Hi DEAF,
Sorry you are having problems, hopefully this may be something fairy simple to fix.

Possibly something has gone wrong with your downloads settings, or maybe more likely it is something to do with security related software that you are using.

  • Do other things download ok ? or is it only add-ons you have problems with ?
    • As a simple quick test download one of the avatars aside. They are very small image files and should download very quickly. Does it download, and can you find and view it ?
  • see also What to do if you can't download or save files

Please post back saying what does and does not download, whether you have read and tried any of the suggestions in the linked article, and what security related software you are using.

John

Прочитайте этот ответ в контексте 👍 0

Все ответы (1)

John99
John99
more options

Выбранное решение

Hi DEAF,
Sorry you are having problems, hopefully this may be something fairy simple to fix.

Possibly something has gone wrong with your downloads settings, or maybe more likely it is something to do with security related software that you are using.

  • Do other things download ok ? or is it only add-ons you have problems with ?
    • As a simple quick test download one of the avatars aside. They are very small image files and should download very quickly. Does it download, and can you find and view it ?
  • see also What to do if you can't download or save files

Please post back saying what does and does not download, whether you have read and tried any of the suggestions in the linked article, and what security related software you are using.

John