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Firefox crash on startup after gpu driver update

  • 2 ответа
  • 19 имеют эту проблему
  • 1 просмотр
  • Последний ответ от cor-el

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I have a GTX460 gpu and recently updated the drivers. Since the update, I have not been able to get firefox to open without crashing. I have tried many things I found in others questions, however none have worked. Currently I have a fresh install of firefox.



Problem Event Name: APPCRASH

 Application Name:	firefox.exe
 Application Version:	14.0.1.4577
 Application Timestamp:	5000b729
 Fault Module Name:	StackHash_0a9e
 Fault Module Version:	0.0.0.0
 Fault Module Timestamp:	00000000
 Exception Code:	c0000005
 Exception Offset:	05a50008
 OS Version:	6.1.7601.2.1.0.768.3
 Locale ID:	1033
 Additional Information 1:	0a9e
 Additional Information 2:	0a9e372d3b4ad19135b953a78882e789
 Additional Information 3:	0a9e
 Additional Information 4:	0a9e372d3b4ad19135b953a78882e789
I have a GTX460 gpu and recently updated the drivers. Since the update, I have not been able to get firefox to open without crashing. I have tried many things I found in others questions, however none have worked. Currently I have a fresh install of firefox. Problem Event Name: APPCRASH Application Name: firefox.exe Application Version: 14.0.1.4577 Application Timestamp: 5000b729 Fault Module Name: StackHash_0a9e Fault Module Version: 0.0.0.0 Fault Module Timestamp: 00000000 Exception Code: c0000005 Exception Offset: 05a50008 OS Version: 6.1.7601.2.1.0.768.3 Locale ID: 1033 Additional Information 1: 0a9e Additional Information 2: 0a9e372d3b4ad19135b953a78882e789 Additional Information 3: 0a9e Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

Изменено Crush404

Все ответы (2)

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Hi,

You can consider the Reset Firefox feature via Help (Alt + H) > Troubleshooting Information.

(To revert to the previous profile you were using, close the new profile (i.e. exit Firefox), start Firefox and choose the Default User profile. While the Profile Manager is open, you can also delete the newly reset profile (the one containing random numbers), or the former profile, as the case may be).

Managing profiles

Profiles Howto

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Try to disable hardware acceleration in Firefox.