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Firefox and Thunderbird get locked into 'processes' which means I can't open either program because it is 'already running' - I asked this B4 but I crashed and lost bookmark.

  • 2 ответа
  • 1 имеет эту проблему
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  • Последний ответ от remiller9

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After I open Firefox or T-Bird, use it and then close it it stays running in 'processes' when I open Task Manager. When I try to open it a 2nd time it won't open because it's 'already running.' When I check Task Manager I find it listed twice in processes but can only 'end process' for one of the two instances. Then I need to restart the computer B4 I can open Firefox for a second time. I posted this previously but my PC (Win 7 Prof, 64 bit with 4 AMD processors and 8 GB of memory) crashed, I had to reformat the hard drive and hadn't backed up or printed out my bookmarks, so I can't find my way back to the area where 3 people said they had the same problem.

After I open Firefox or T-Bird, use it and then close it it stays running in 'processes' when I open Task Manager. When I try to open it a 2nd time it won't open because it's 'already running.' When I check Task Manager I find it listed twice in processes but can only 'end process' for one of the two instances. Then I need to restart the computer B4 I can open Firefox for a second time. I posted this previously but my PC (Win 7 Prof, 64 bit with 4 AMD processors and 8 GB of memory) crashed, I had to reformat the hard drive and hadn't backed up or printed out my bookmarks, so I can't find my way back to the area where 3 people said they had the same problem.

Изменено remiller9

Все ответы (2)

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Are you using the latest version of Firefox? If you are unsure go to the menu bar>help>about firefox and see if it starts to update. Other than that I can't think of why 2 processes would be running. I've had a similar problem where the process doesnt close unless I end it but it has only ever been just the 1 process. If its up to date then try uninstalling and redownload and install a fresh copy of Firefox.

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Thank you. I just downloaded it on Tuesday but I'll uninstall it and reinstall it tomorrow. I haven't been to bed since getting up Tuesday morning and I'm going to shut this baby down and get there. Thanx for your help. -Bob Miller