Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Learn More

Shortcuts Won't Open

  • 4 ответа
  • 1 имеет эту проблему
  • 9 просмотров
  • Последний ответ от txdoc2

more options

I have used Firefox since late 2004, and nothing else. No problems until now.


Android 14 and Firefox mobile I think version 123.


It is updated. When I'm on a website, like USPS and accessesed Informed Delivery, I tell Firefox to Add To Home screen so I can quickly access mail and packages coming today.


Has always worked fine. Now, none of my manufacturered/created Firefox shortcuts will do anything. I cleared the Firefox cache, and forced stopped. I don't know if cleaning the data or reinstalling the whole app will help.


I then deleted data and uninstalled and reinstalled Firefox, but nothing changed.


I tried earlier versions but got a notification off it wasn't compatible with my version on Android.


I'm recovering from a stroke and these lost shortcuts stored on my homescreen were vital to communicating with my doctors, therapists, outpatient rehab, hospitals, etc. I'm lost without them.


Any suggestions or reasons for this are appreciated. Thank you

I have used Firefox since late 2004, and nothing else. No problems until now. Android 14 and Firefox mobile I think version 123. It is updated. When I'm on a website, like USPS and accessesed Informed Delivery, I tell Firefox to Add To Home screen so I can quickly access mail and packages coming today. Has always worked fine. Now, none of my manufacturered/created Firefox shortcuts will do anything. I cleared the Firefox cache, and forced stopped. I don't know if cleaning the data or reinstalling the whole app will help. I then deleted data and uninstalled and reinstalled Firefox, but nothing changed. I tried earlier versions but got a notification off it wasn't compatible with my version on Android. I'm recovering from a stroke and these lost shortcuts stored on my homescreen were vital to communicating with my doctors, therapists, outpatient rehab, hospitals, etc. I'm lost without them. Any suggestions or reasons for this are appreciated. Thank you

Все ответы (4)

more options

Hi

The only thing I can think of is that the shortcut address that you are trying to add is for a period of time and is naturally not redirecting. You may want to try adding a shortcut to:

https://reg.usps.com/portal/login?_gl

I hope that this helps.

Полезно?

more options

Same result. I can generate the shortcut, but tapping on it she's nothing. It used to be simple. I don't know what happened.

It only works with Duck Duck go , now

Thank you for your time and effort.

Dr Mark

Изменено txdoc2

Полезно?

more options

Hi Dr Mark

What is the make and model of your Android device?

Полезно?

more options

Motorola edge plus 2023 Android 14

Полезно?

Задать вопрос

Для ответа на сообщения вы должны войти в свою учётную запись. Пожалуйста, задайте новый вопрос, если у вас ещё нет учётной записи.