Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Learn More

Error need passkey

  • 2 ответа
  • 0 имеют эту проблему
  • 3 просмотра
  • Последний ответ от zeroknight

more options

Almost impossible to use the site. I switched to Microsoft and had no problem loggin into or using Amazon.com

Almost impossible to use the site. I switched to Microsoft and had no problem loggin into or using Amazon.com

Все ответы (2)

more options

Hi there! I totally understand how frustrating it can be when you're encountering issues with logging in. It sounds like you're facing trouble with a passkey error while trying to use the site. If you're using Firefox on Windows 11 and experiencing this passkey issue, let's try a few steps. Clear your browser's cache and cookies, as sometimes these stored data bits can cause glitches. Also, make sure your Firefox is up-to-date by checking for any available updates. If the issue persists, you might want to temporarily disable any extensions you have running, just in case one of them is causing the problem. Give these steps a go, and hopefully, you'll be browsing smoothly in no time. If you still run into trouble, feel free to ask for more assistance. We're here to help!

more options

Disable AdBlocker Ultimate if you have it installed.