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AfterPay

  • 6 ответов
  • 1 имеет эту проблему
  • 5 просмотров
  • Последний ответ от peter.d.marshall

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Hi. I am having a problem with Mozilla not being able to open the AfterPay Web pages when attempting to make a purchase on Ebay. It just shows an error saying Mozilla cannot open this page. I have been using Afterpay for 4yrs and have not ever previously had this error until Mozilla's most recent update. I have uninstalled and reinstalled both Mozilla and the AfterPay app multiple times.

Hi. I am having a problem with Mozilla not being able to open the AfterPay Web pages when attempting to make a purchase on Ebay. It just shows an error saying Mozilla cannot open this page. I have been using Afterpay for 4yrs and have not ever previously had this error until Mozilla's most recent update. I have uninstalled and reinstalled both Mozilla and the AfterPay app multiple times.

Все ответы (6)

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Hi

What level of enhanced tracking protection do you have set in Firefox for Android?

Do you have any add-ons installed?

What is the address of the page that you are trying to open?

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G'day Paul.

Thanks very much for your response.

Enhanced tracking protection is set at standard.

Add ons are all disabled as far as I can see.

Address is afterpay.com

Many thanks for your input. Kind regards, Peter.

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Hi

I have just tried the link you supplied above and the page opens fine.

What happens when you try? Is there any error message?

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G'day Paul.

Yes that link works fine for me too but it won't open from Ebay. That is where I am having the problem.

I have attached a screenshot of the error message.

Kind regards, Peter.

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Can you try again, but before doing so, please can you turn off Enhanced Tracking Protection completely.

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G'day Paul. I have been trying for about the last three days with ETP turned completely off but I get exactly the same error message. Mozilla attempts to open the AfterPay Web page but then it only partially loads and then closes the page completely.