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Firefox crashes while downloading on android

  • 12 ответов
  • 1 имеет эту проблему
  • 3 просмотра
  • Последний ответ от meko

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Firefox crashes almost every time I download something. It's all, I don't have any other info or a clue what to do I tried to add some info about that crash, but there is nothing in crash reports. It's like info about it wasn't send but I've done it right now

Firefox crashes almost every time I download something. It's all, I don't have any other info or a clue what to do I tried to add some info about that crash, but there is nothing in crash reports. It's like info about it wasn't send but I've done it right now

Все ответы (12)

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Hi

So that I can try and reproduce what you are seeing:

What are you trying to download and from where? Do you have an example?

What happens when you try to download a file? Is there an error message?

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Hi. There is no difference. It may be anything: a picture from search, video or apk file. Of course, an error notification pops up asking you to submit a bug report. But it seems that this report doesn't sent to Mozilla's support

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Browser crashes once, then it works normally. And the downloadings from the previous session is continue. But some time later after closing crash repeats again. It's really annoing

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Notification screenshot And of course I every time click on "report"

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If you type about:crashes in the address bar and tap enter, are any reports listed?

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  • sorry didnt see "crashes"
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Please can you tap on the most recent "Socorro" link and include the URL of the page that opens in a reply to this thread.

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what is socorro?

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It is our crash reporting system. Some of your crash reports in your screenshot have links to it. Those pages may help us to stop the crashes that you are seeing.

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