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Unable to Update Payment Information

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  • 1 имеет эту проблему
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  • Последний ответ от leaflet757

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Greetings,

I believe I am unable to update my Mozilla VPN payment information. I've attached a screenshot where I thought was the place to update subscriptions in the Accounts Settings page. But it appears that subscriptions isn't even an option. How do I update payment information for Mozilla VPN?

To make things more confusing, clicking "Already a subscriber?" on the Mozilla VPN page claims that my account is not subscribed to Mozilla VPN. I moved recently so I'm wondering if the new address has something to do with it.

Thank you for any help with the matter.

Greetings, I believe I am unable to update my Mozilla VPN payment information. I've attached a screenshot where I thought was the place to update subscriptions in the Accounts Settings page. But it appears that subscriptions isn't even an option. How do I update payment information for Mozilla VPN? To make things more confusing, clicking "Already a subscriber?" on the Mozilla VPN page claims that my account is not subscribed to Mozilla VPN. I moved recently so I'm wondering if the new address has something to do with it. Thank you for any help with the matter.
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Выбранное решение

Like the genius I am... saw this in an email just now that answers the question

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Выбранное решение

Like the genius I am... saw this in an email just now that answers the question