Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Learn More

lockwise code error

  • 2 ответа
  • 1 имеет эту проблему
  • 4 просмотра
  • Последний ответ от Sebu

more options

Hello, I con't connect to my lockwise app on android I just install.

  1. I enter my email
  2. I enter my password
  3. I recevied my code
  4. Enter my code in the code field

The message is wrong code even if I enter the right code

Hello, I con't connect to my lockwise app on android I just install. # I enter my email # I enter my password # I recevied my code # Enter my code in the code field The message is wrong code even if I enter the right code

Все ответы (2)

more options

Hi

Are you making multiple attempts?

If so, please appreciate that each time you try, you trigger an email to be sent. Please try to set up an account once and wait for the code to come through.

more options

Hi Seburo and thankyou for your help.

Seburo a écrit

Hi Are you making multiple attempts? If so, please appreciate that each time you try, you trigger an email to be sent. Please try to set up an account once and wait for the code to come through.

I'll wait to receive the code before a new attempt yes. Everytime I receive 2 email with the same code seems odd.