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Everything is gone - bookmarks, history - everything

  • 4 ответа
  • 1 имеет эту проблему
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  • Последний ответ от percep-tionspecialist

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I was logged on, Firefox shut down, installed new updates, and wiped everything because of new privacy controls - bookmarks, history, settings, everything! To log into my account, I had to reset because I lost my password and couldn't get to the recovery key link. I have a backup bookmarks file from a couple of days ago, but it's missing some really important pages I just bookmarked last night and there's no history for me to reference. First of all, why did Firefox do such a drastic update with no notice and secondly, is there anything I can do to restore everything I'm missing? I'm so upset I'm thinking about removing Firefox as my default browser. TIA for your help.

I was logged on, Firefox shut down, installed new updates, and wiped everything because of new privacy controls - bookmarks, history, settings, everything! To log into my account, I had to reset because I lost my password and couldn't get to the recovery key link. I have a backup bookmarks file from a couple of days ago, but it's missing some really important pages I just bookmarked last night and there's no history for me to reference. First of all, why did Firefox do such a drastic update with no notice and secondly, is there anything I can do to restore everything I'm missing? I'm so upset I'm thinking about removing Firefox as my default browser. TIA for your help.

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Все ответы (4)

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you may chek, if this directory (Windows 7) is still there:

    C:\Users\<username>\AppData\Roaming\Mozilla\Firefox\Profiles\xxxxxxxx.default

if yes, here you'll find Firefox data storage, e.g. the directory "bookmarkbackups" stores some bookmarks history files. they may be copied to the bookmarkbackups directory of e.g. a new Firefox profile. See https://support.mozilla.org/de/kb/firefox-profile-erstellen-und-loeschen#w_die-profilverwaltung-starten for details. hope that helps a bit .... jürgen.

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The steps in the Recover user data missing after Firefox update page may help you in this situation.

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Thank you so much vande1, Wesley Branton and cor-el - I appreciate your help!!! Rose