On Aug 14th 11 PM ET/Aug 15th 03:00 UTC, due to scheduled Firefox Account server maintenance, users may not be able to sign in or create a new subscription. This is expected to last approximately 30 minutes. Status updates can be found at https://status.vpn.mozilla.org or https://status.relay.firefox.com.

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Learn More

Previous Session not restored and then all bookmarks/history erased

more options

I closed a session with about 70 tabs, and upon reopening, firefox opened two windows, and the "restore previous session" was grayed out. I looked at "recently closed tabs" and there was only about 5 recent google searches in there, and none of my older tabs.

I closed the windows and tried again, this time "restore" was available but it opened only one tab to a website I hadn't had open in a session for weeks.

So I tried the fix listed here: https://support.mozilla.org/bm/questions/1245632

Renamed the folder. And now on opening, all of my history, my bookmarks, my bookmark toolbar, is completely gone, and the only toolbar bookmark I have is "Getting Started" like a brand new version of firefox.

Please help, I have so many important websites in my bookmarks and I'm ruined if I can't restore them.

I closed a session with about 70 tabs, and upon reopening, firefox opened two windows, and the "restore previous session" was grayed out. I looked at "recently closed tabs" and there was only about 5 recent google searches in there, and none of my older tabs. I closed the windows and tried again, this time "restore" was available but it opened only one tab to a website I hadn't had open in a session for weeks. So I tried the fix listed here: https://support.mozilla.org/bm/questions/1245632 Renamed the folder. And now on opening, all of my history, my bookmarks, my bookmark toolbar, is completely gone, and the only toolbar bookmark I have is "Getting Started" like a brand new version of firefox. Please help, I have so many important websites in my bookmarks and I'm ruined if I can't restore them.

Все ответы (2)

more options

hi,

it looks like you renamed your profile folder, so Firefox made a new clean one. have a look here for restoring your profile : https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update and when you don't see your bookmarks https://support.mozilla.org/en-US/kb/recover-lost-or-missing-bookmarks#w_my-bookmarks-have-disappeared

greetings Tim Maks

more options

rschwalm said

I closed a session with about 70 tabs, and upon reopening, firefox opened two windows, and the "restore previous session" was grayed out. I looked at "recently closed tabs" and there was only about 5 recent google searches in there, and none of my older tabs.

It's a little late now, but Recently Closed Windows would have been the most relevant menu item, if it wasn't grayed out.

Did you check your previous.jsonlz4 file in my Scrounger tool (https://www.jeffersonscher.com/ffu/scrounger.html) to see whether it has anything useful?