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Firefox crashing constantly and incredibly unstable

  • 21 ответ
  • 1 имеет эту проблему
  • 57 просмотров
  • Последний ответ от elliotlandes

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Firefox is crashing almost immediately after loading a page. Sometimes it crashes while loading the page, sometimes I can scroll down or click a link, and then it crashes. Biggest issues are on Reddit. I'm able to browse the Firefox support pages with minimal issues (although it has crashed once or twice).

Crash happens in Safe Mode. (I'm in safe mode right now and it just crashed) I did a FULL clean install about a week ago. (actually did it twice just to be sure)

Not sure what info you need in order to help, but here is some of the crash report from the latest one today.

Signature servo_arc::Arc<T>::drop_slow<T> | servo_arc::Arc<T>::drop_slow<T> | mozilla::dom::Element::UnbindFromTree More Reports Search UUID 2a1bc85b-67b2-4dd4-a669-82da60210119 Date Processed 2021-01-19 18:12:21 UTC Uptime 19 seconds Install Age 845,692 seconds since version was first installed (1 week, 2 days and 18 hours) Install Time 2021-01-08 20:07:45 Product Firefox Release Channel release Version 84.0.2 Build ID 20210105180113 (2021-01-05) Buildhub data OS Windows 10 OS Version 10.0.19042 Build Architecture amd64 CPU Info family 6 model 158 stepping 10 CPU Count 12 Adapter Vendor ID

Intel Corporation (0x8086)

Adapter Device ID

UHD Graphics 630 (Mobile) (0x3e9b)

Startup Crash


Process Type content Crash Reason EXCEPTION_ACCESS_VIOLATION_READ Crash Address 0xffffffffffffffff Total Virtual Memory 140,737,488,224,256 bytes (140.74 TB) Available Virtual Memory 138,530,992,422,912 bytes (138.53 TB) Available Page File 7,993,192,448 bytes (7.99 GB) Available Physical Memory 4,360,728,576 bytes (4.36 GB) System Memory Use Percentage 48 EMCheckCompatibility


App Notes

FP(D00-L1100-W00001000-T000) Has dual GPUs. GPU #2: AdapterVendorID2: 0x10de, AdapterDeviceID2: 0x1c8d, AdapterSubsysID2: 12191462, AdapterDriverVersion2: DWrite+ WR? WR- OMTP? OMTP+4

Processor Notes

processor_ip-172-31-18-68_us-west-2_compute_internal_7; ProcessorPipeline; non-integer value of "SecondsSinceLastCrash"

Все ответы (1)

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Thanks for all the help so far. I've tried everything suggested, I've even gone several steps further and I'm still not having success.

Update: I've install new RAM. Still crashing. I've flashed latest BIOS. Still crashing. All drivers are up to date. Still crashing.

I'm nearly certain my GPU is fine. I logged at least an hour of of gaming on highest settings it will allow. Played with no issue for over an hour before crashing. I think it only crahsed because I was pushing it to its limits. Temps are good.

I've tried HW acceleration on/off. Makes no difference, still crashing.

I've tried the web render settings noted above. Makes no difference, still crashing

I tried another solution I saw posted online. webgl.force-enabled to TRUE. layers.acceleration.force-enabled to TRUE.gfx.direct2d.force-enabled to TRUE. Makes no difference, still crashing

My other browsers do present some bugs as well, but don't crash like firefox. -Edge (yuck) seems to run just fine. -Chrome works and doesn't crash, but it does lock up on certain pages, or gets me stuck in a constant log-in loop

I have no issues with other apps or programs, ONLY browsers, and predominantly Firefox. I've been searching extensively online for other solutions and there is NOTHING out there. Plenty of forum posts with people that have had this same issue, but never a solution.

Here are a few recent crash logs. bp-d15993f4-c5ca-43ca-8059-ecaa80210215 bp-9c5eb2e6-9d81-4f12-bf96-b455b0210215

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