Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Learn More

My saved passwords are gone and now I'm not able to import them back.

  • 1 ответ
  • 1 имеет эту проблему
  • 7 просмотров
  • Последний ответ от cor-el

more options

Hi,

I recently updated my windows os and re-install firefox after that I found that all saved passwords and usernames are missing from lockwise. Luckily, I have exported all the date before updating my os. But now, I'm trying to import that back on the lockwise according to this article -

https://support.mozilla.org/en-US/kb/import-login-data-file

I'm not able to find import from file option (Please check the screenshot). What should I do now or is there any way to restore my save data from my firefox account?

Thanks in advance, Bhanu

Hi, I recently updated my windows os and re-install firefox after that I found that all saved passwords and usernames are missing from lockwise. Luckily, I have exported all the date before updating my os. But now, I'm trying to import that back on the lockwise according to this article - https://support.mozilla.org/en-US/kb/import-login-data-file I'm not able to find import from file option (Please check the screenshot). What should I do now or is there any way to restore my save data from my firefox account? Thanks in advance, Bhanu
Приложенные скриншоты

Все ответы (1)

more options

Did you look at the note at the bottom of that article?

Note: If you don't see Import from a File… in the Firefox Lockwise menu, it means the feature is disabled. To enable it, go to the Firefox Configuration Editor (about:config page), find the signon.management.page.fileImport.enabled preference and toggle it to true.