Avatar for Username

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Learn More

Эта тема была архивирована. Если вам нужна помощь, задайте новый вопрос.

Firefox Crashes at startup, Safe mode doesn't work more

  • 1 ответ
  • 1 имеет эту проблему
  • 8 просмотров
  • Последний ответ от ARMAN KHAN

xyff
xyff
more options

After closing FF portable, I tried to re-open it soon and got crash. After reloading system was said that if wasn't stopped properly and suggested to go in Safe Mode. I used it. Browser worked good like 30 minutes and after next Quit it doesn't start more. No in Safe mode. Restarting system doesn't help. It just freezes at startup and Task Manager says about it: Not Responding. Crash Report ID is 1594450110, file names InstallTime20200117190643

After closing FF portable, I tried to re-open it soon and got crash. After reloading system was said that if wasn't stopped properly and suggested to go in Safe Mode. I used it. Browser worked good like 30 minutes and after next Quit it doesn't start more. No in Safe mode. Restarting system doesn't help. It just freezes at startup and Task Manager says about it: Not Responding. Crash Report ID is 1594450110, file names InstallTime20200117190643

Все ответы (1)

ARMAN KHAN
ARMAN KHAN
more options

hello xyff.........

If your crash doesn't happen in Safe Mode, it is most likely because an extension, theme or hardware acceleration is causing the crash. Follow the steps in Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems to determine the cause.

  • click and follow the click and match the content:

https://support.mozilla.org/en-US/kb/firefox-crashes-troubleshoot-prevent-and-get-help

tell me its help.

thank you!

arman