X
Нажмите здесь, чтобы перейти на мобильную версию сайта.

Форум поддержки

OneDrive/SharePoint documents not launching in desktop app

  • Нет ответов
  • 1 имеет эту проблему
  • 5 просмотров
Размещено

I'm getting the attached errors when trying to open a file (Excel or Word) by clicking the 3 dot menu and selecting 'Open in App' (OneDrive in Excel 2.PNG) or by opening within Firefox (v70.0.1 64-bit) and selecting 'Open in Desktop App' from the ribbon (OneDrive in Excel 1.PNG).

The setting 'Choose how Firefox handles the files you download from the Web or the applications you use while browsing' for Excel is set to Always Ask (same issue when set to use Excel). The SharePoint URL has been added as a blocked pop-up exception.

I'm on a Surface Book 2 and documents open in the desktop app as expected via Chrome.

Hope someone can help - I've not been able to find anything searching the web.

Thank you,

David

I'm getting the attached errors when trying to open a file (Excel or Word) by clicking the 3 dot menu and selecting 'Open in App' (OneDrive in Excel 2.PNG) or by opening within Firefox (v70.0.1 64-bit) and selecting 'Open in Desktop App' from the ribbon (OneDrive in Excel 1.PNG). The setting 'Choose how Firefox handles the files you download from the Web or the applications you use while browsing' for Excel is set to Always Ask (same issue when set to use Excel). The SharePoint URL has been added as a blocked pop-up exception. I'm on a Surface Book 2 and documents open in the desktop app as expected via Chrome. Hope someone can help - I've not been able to find anything searching the web. Thank you, David
Приложенные скриншоты
Цитата

Дополнительные сведения о системе

Установленные плагины

Adblock Plus, LastPass, Webroot

Приложение

  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:70.0) Gecko/20100101 Firefox/70.0

Дополнительная информация

Для ответа на сообщения вы должны войти в свою учётную запись. Пожалуйста, задайте новый вопрос, если у вас ещё нет учётной записи.