Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Learn More

Firefox cannot locate my profile. Unable to open profile manager.

  • 15 ответов
  • 1 имеет эту проблему
  • 31 просмотр
  • Последний ответ от Santi

more options

Already tried uninstalling everything.

I was doing some command line stuff and afterwards Firefox stopped working.

Already tried uninstalling everything. I was doing some command line stuff and afterwards Firefox stopped working.

Все ответы (15)

more options

Hi Santi, These articles should help you: Profiles - Where Firefox user data Back up and restore Firefox profiles and also try a Clean Install: Firefox keeps crashing Scroll down to Try a clean install.

more options

My_Cheese_Is_Slippin' said

Hi Santi, These articles should help you: Profiles - Where Firefox user data Back up and restore Firefox profiles and also try a Clean Install: Firefox keeps crashing Scroll down to Try a clean install.

I have already tried everything in those articles.

My profile is missing. Like there is no Firefox folder under Application support. I deleted it while following directions on one of the articles.

more options

Your profile should be in: Win key+R %AppData%\Mozilla\Firefox\Profiles

more options

Sorry, That's in Windows.

more options
more options

My_Cheese_Is_Slippin' said

Look at: How to run Firefox when your profile is missing or inaccessible

I already did all relevant available articles. I wouldn't of had posted the question otherwise lol.

The very last one I did is the one I'm quoting above.

more options

Few people actually do their homework, kudo's

I'm not familiar with Mac. If there is anything similar to a 'System Restore' Don't Do It! There are folks here who are very well versed in Mac and might be able to help you recover your profile.

more options

My_Cheese_Is_Slippin' said

Few people actually do their homework, kudo's I'm not familiar with Mac. If there is anything similar to a 'System Restore' Don't Do It! There are folks here who are very well versed in Mac and might be able to help you recover your profile.

Thanks for your help anyways :)

Изменено Santi

more options

Does Firefox display an error message?

Did you remove your profile folder?

  • ~/Library/Application Support/Firefox/Profiles/<profile>/

See:

more options

cor-el said

Does Firefox display an error message? Did you remove your profile folder?
  • ~/Library/Application Support/Firefox/Profiles/<profile>/
See:

Yes I did. The whole Firefox folder in Application Support is gone.

And yes it does show an error message. It is attached.

Изменено Santi

more options
more options

cor-el said

Did you go through this article?

Yes. As I said previously, I tried absolutely all relevant help articles.

more options

Can anyone help me out?

more options

Were you able to locate the profiles.ini file ?

  • ~/Library/Application Support/Firefox/

In Mac OS X v10.7 and later, the ~/Library folder in the Home directory is a hidden folder.

more options

cor-el said

Were you able to locate the profiles.ini file ?
  • ~/Library/Application Support/Firefox/
In Mac OS X v10.7 and later, the ~/Library folder in the Home directory is a hidden folder.

Yes. And I deleted it. As I said before I did every single article on this site that was relevant to my issue. And as I also said before, all Firefox and Mozilla folders on my computer are now permanently deleted. The issue is that when I install Firefox again, It doesn't create any folders or things like that.