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Can you help me overcome a bug that has deliberately placed on my computer by cyber-crooks, or tell me who can help??

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For many weeks now a weird block has been placed on my computer, initially followed by "Microsoft technicians" with Indian accents calling up and offering to "help," for a fee. I managed to find a way around this block, but today they have "upped the ante" and I can't get around it. Can you help or tell me where to go for help? I suspect this is beyond Comcast help.

For many weeks now a weird block has been placed on my computer, initially followed by "Microsoft technicians" with Indian accents calling up and offering to "help," for a fee. I managed to find a way around this block, but today they have "upped the ante" and I can't get around it. Can you help or tell me where to go for help? I suspect this is beyond Comcast help.

Дополнительные сведения о системе

Установленные плагины

  • Adobe PDF Plug-In For Firefox and Netscape 11.0.8
  • Google Update
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 11.74.2 for Mozilla browsers
  • DRM Store Netscape Plugin
  • DRM Netscape Network Object
  • Picasa plugin
  • Shockwave Flash 24.0 r0
  • 5.1.30514.0
  • Npdsplay dll
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers

Приложение

  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:52.0) Gecko/20100101 Firefox/52.0

Дополнительная информация

skaparate 0 решений 3 ответов
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Hello!

This is unrelated to Firefox.

I would hire professional help (or the cops, if they can help) instead of asking here.

Hello! This is unrelated to Firefox. I would hire professional help (or the cops, if they can help) instead of asking here.
McCoy
  • Top 10 Contributor
534 решений 5036 ответов
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Выбранное решение

Hello occihoff8, Please see : https://www.makeuseof.com/tag/just-hang-shouldnt-taunt-fake-tech-support-scammers/
McCoy
  • Top 10 Contributor
534 решений 5036 ответов
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Полезный ответ

Better than the above posted article : https://support.microsoft.com/en-us/help/4013405/windows-protect-from-tech-support-scams