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FF downloads have wrong file name (string of random characters) and no file extension, and fail on some websites

  • 11 ответов
  • 1 имеет эту проблему
  • 7 просмотров
  • Последний ответ от kevaquarian

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This has started happening recently - in the last couple of months maybe - I guess after a FF update. The file name comes up as something like "ahdkgirbivnson2knk5nkvl6olj7jdndpgjbdf" with no file extension. If I go ahead and download/save the file, it ends up as a stunted file (234kB text edit file, for example, for what should be a 51MB .zip file). I'm gonna have to use Safari for the time being - too annoying! Same download on Safari works 100% fine.

This has started happening recently - in the last couple of months maybe - I guess after a FF update. The file name comes up as something like "ahdkgirbivnson2knk5nkvl6olj7jdndpgjbdf" with no file extension. If I go ahead and download/save the file, it ends up as a stunted file (234kB text edit file, for example, for what should be a 51MB .zip file). I'm gonna have to use Safari for the time being - too annoying! Same download on Safari works 100% fine.

Все ответы (11)

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Are you using the Download Manager in Firefox, or are you using the Free Download Manager?

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Hello! Thank you for the swift reply! This is using the normal FF download process - not a download manager.

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I've seen that happen when using a downloader program on particular some sites doing that so that you click "cancel" and then they provide the correct download link. This happens when one uses a downloader program of which the sites detects and does this to prevent the use of "downloader programs".

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HI. Thank you for your input here. On the website I am currently using to test this problem, if I press "cancel" it simply cancels the download and returns to the download page - instead of offering me an alternative download link.

Изменено kevaquarian

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Can you provide the site?

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Hello again - thanks for sticking with me on this one - much appreciated! The site is: https://www.samplemagic.com/

However, the download I am using to repeat the problem is a "logged in" account download of a product I have bought. As such, I'm not sure how useful the site URL will be?

I think you can sign up for a free account and then download a free demo of a plugin instrument called "Bloq", from the same page within an account, that I am using for this test. I wouldn't expect you to go those lengths to explore this issue though!

Thanks again.

Kev

Изменено cor-el

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That last reply has gone into some weird kind of formatting - I tried to edit it, but it remains weird. Sorry!

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Hi Kev, the forum software will treat a line as unwrappable if it starts with a space.

More generally, if you add a .txt file extension to the small download, does the file contain an error message of some kind? Or maybe it's a .html file?

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jscher2000 said

Hi Kev, the forum software will treat a line as unwrappable if it starts with a space. More generally, if you add a .txt file extension to the small download, does the file contain an error message of some kind? Or maybe it's a .html file?

Well spotted! Thanks for the tip-off - I didn't notice that space there.

The download is about 60MB I think. I can try the .txt thing but not sure what will happen. I have had some success previously by guessing what kind of file it is, and then making a new name and adding the "suspected" file type extension. I don't think this worked with this current download I'm using for testing though. I'v e never seen this behaviour before - I've been on FF for over 10 years.

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This download manager works separately from the browser. The browser tells it what to download, and off it goes.

http://www.freedownloadmanager.org It is a powerful modern download accelerator and organizer for Windows and Mac.

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Thanks. I think I have this add-on installed in FF but I hesitate to use it with some websites as some download managers screw up the "downloads available" count for sample libraries from developers. I'll try it with this site though, as I haven't tried it so far.