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I selected text in an incoming email, inadvertently pressed 'delete', the entire email permanently deleted.

  • 2 ответа
  • 1 имеет эту проблему
  • 1 просмотр
  • Последний ответ от McCoy

geosteam
geosteam
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I selected some text in an inbox email. On changing my mind I (foolishly) pressed 'Delete'. The entire email instantly disappeared. It was not to be found in Trash, nor Archive, nor anywhere. Seemingly not recoverable at all. Surely Delete in this situation should either have no effect or consign the email to Trash, not permanently delete it from my PC? Perhaps a problem with my computer? or perhaps with Firefox?

I selected some text in an inbox email. On changing my mind I (foolishly) pressed 'Delete'. The entire email instantly disappeared. It was not to be found in Trash, nor Archive, nor anywhere. Seemingly not recoverable at all. Surely Delete in this situation should either have no effect or consign the email to Trash, not permanently delete it from my PC? Perhaps a problem with my computer? or perhaps with Firefox?

Выбранное решение

In case you use Thunderbird, please see :

https://www.sysinfotools.com/blog/recover-deleted-emails-from-thunderbird/

Or post a question on the Thunderbird support forum :

https://support.mozilla.org/en-US/products/thunderbird

(click on 'Ask a question' at the top of the page)

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Все ответы (2)

Shadow110
Shadow110
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It maybe that it is not being seen but have not seen something like this so does sound unique. What Security Programs are you using please in both your System and Firefox as no information on Extensions where provided.

Security software like Avast/AVG, Kaspersky, BitDefender and ESET and some times Mcafee can cause issues. Please let us know.

Please try this : SAFE MODE

In Firefox Safe mode these changes are effective:

  • all extensions are disabled (about:addons)
  • default theme is used (no persona)
  • userChrome.css and userContent.css are ignored (chrome folder)
  • default toolbar layout is used (file: localstore-safe.rdf)
  • Javascript JIT compilers are disabled (prefs: javascript.options.*jit)
  • hardware acceleration is disabled (Options > Advanced > General)
  • plugins are not affected
  • preferences are not affected

TEST''''is issue still there ?

McCoy
McCoy
more options

Выбранное решение

In case you use Thunderbird, please see :

https://www.sysinfotools.com/blog/recover-deleted-emails-from-thunderbird/

Or post a question on the Thunderbird support forum :

https://support.mozilla.org/en-US/products/thunderbird

(click on 'Ask a question' at the top of the page)