Did you look at your O/S to see what firewall is installed?

Hi, For this 59.03 Firefox you have 2 Norton running of the same thing, disable the oldest please : Norton Safe Search 2.3.0.24 Norton Safe Search 2.6.1.9 SO at page top you say 58.0.2 so am confused here please expand on the issue as do not know what Firefox you are running or asking for. If it is 58.0.2 please update it. Please update Flash 28.0 r0 as is a Security Risk. Flash Player Version: 29.0.0.140 Current Version https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, . . . .) Note: Other software is offered in the download. <Windows Only> try : SAFE MODE *https://support.mozilla.org/kb/Safe+Mode *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes In Firefox Safe mode these changes are effective: *all extensions are disabled (about:addons) *default theme is used (no persona) *userChrome.css and userContent.css are ignored (chrome folder) *default toolbar layout is used (file: localstore-safe.rdf) *Javascript JIT compilers are disabled (prefs: javascript.options.*jit) *hardware acceleration is disabled (Options > Advanced > General) *plugins are not affected *preferences are not affected TEST'''''''''is issue still there ?

Please see your Norton Support Forum https://community.norton.com/forums