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Some pages won't open in FF, but will open in Chrome, ie...https://www.pickledplum.com/dry-fried-green-beans-recipe/

  • 2 ответа
  • 3 имеют эту проблему
  • 4 просмотра
  • Последний ответ от drstratton

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In example, I'm on Pinterest and I want to go to a recipe, I click on it, a window opens but the page does not load! I discovered that I can copy and paste the address into a new tab and it will then load, I can do this, but would like to know how to solve the issue. I am not a computer programmer, but I like to use FF because I believe in a free web! I was having this problem before the update and I hoped updating would resolve it. So far this seems to be an issue when using Pinterest! Thank you!

In example, I'm on Pinterest and I want to go to a recipe, I click on it, a window opens but the page does not load! I discovered that I can copy and paste the address into a new tab and it will then load, I can do this, but would like to know how to solve the issue. I am not a computer programmer, but I like to use FF because I believe in a free web! I was having this problem before the update and I hoped updating would resolve it. So far this seems to be an issue when using Pinterest! Thank you!

Выбранное решение

Hi drstratton,

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. Click the menu button New Fx Menu, choose History, and then "Clear Recent History...".
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the "Clear Now" button.

Further information can be found in the Delete browsing, search and download history on Firefox article.

Did this fix your problems? Please report back to us!

Thank you.

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Все ответы (2)

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Выбранное решение

Hi drstratton,

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. Click the menu button New Fx Menu, choose History, and then "Clear Recent History...".
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the "Clear Now" button.

Further information can be found in the Delete browsing, search and download history on Firefox article.

Did this fix your problems? Please report back to us!

Thank you.

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ddtudoran said

Hi drstratton, Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:
  1. Click the menu button New Fx Menu, choose History, and then "Clear Recent History...".
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the "Clear Now" button.
Further information can be found in the Delete browsing, search and download history on Firefox article. Did this fix your problems? Please report back to us! Thank you.

Thank you so much ddtudoran!

This fixed my problem and I think another that I've been having issues with. Some videos wouldn't play in FB, but I think that this took care of that problem also! Your explanation was perfect and easy for me to follow!

Thanks again!!!

Изменено drstratton