When I try to make a new post in Facebook on Firefox 53, it frequently crashes
When I try to make a new post in Facebook on Firefox 53, it frequently crashes - as soon as I place the cursor in the blank for a new post, the area in which to make a new post disappears. I end up using Google Chrome (which I dislike) to make a new post.
For about 1.5 to 2 months, this has been happening. I even did a reinstall of Windows 10 on my Asus notebook (not for this reason) and then installed Firefox fresh - that was about 1 month ago. The problem occurred right away after they were both reinstalled.
I have Windows 10 Home Edition Version 1703 64-bit operating system, x-64-based processor
I see Firefox version is listed as 53.0.3 (32-bit)
I wonder if Firefox version is supposed to be "64-bit"? I notice that even though I have a 64-bit computer, frequently the software installed is the "32-bit" version.
Все ответы (10)
"32-bit" is the standard install.
In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.
The crash report is several pages of data. We need the report numbers to see the whole report.
Using your mouse, mark the most recent 7 - 10 crash reports, and copy them. Press the Reply button. Now go to the reply box and paste them in.
For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support
Only one shows up on the screen when I do that.
54aa6940-c2b3-4f33-b61c-006d24abef53
that was supposedly at 4:48 AM (it is not 5:31 PM).
The problems I posted about has occurred since then, today, and no "crash report" appears about that on my screen.
I guess technically the problem is not a "crash", but a malfunction. That woul explain why it did not show up in the about:crashes report.
Some of your crash reports weren’t sent to the Mozilla Servers.
In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.
The crash report is several pages of data. We need the report numbers to see the whole report.
The one I listed in my reply was one not submitted. The ones that were submitted (if more were) I cannot make visible by clicking on anything, as far as I know.
I just clicked on the one report I included above, and now I hit the back arrow. Here is a copy and paste, then file saved to MS Paint.
bp-089bf374-bae2-42ec-b2b4-644410170602 Signature: `anonymous namespace::MessageEventRunnable::DispatchDOMEvent
This is for Sumo's Related Bugs 1286904 NEW --- Crash in `anonymous namespace::MessageEventRunnable::DispatchDOMEvent
I called for more help.
I don't know what your last message means, FredMcD.
Are you saying I should call someone? Whom?
I called others to come and help.