probably 30 times through all the things I tried the crash reporter opened and if I was connected (wasn't always) it SAID it sent reports, but it sure didn't save any on my hard drive - NOTHING dated today.

Mozilla, this sounds very serious. Please tell me how to remove EVERY SHRED OF MOZILLA from the REGISTRY so that a clean install MIGHT WORK. (apparently removing/renaming hidden folders and program folders doesn't help).

hi dave, thanks for providing some of your crash report ids. we have seen quite a number of similar reports about this issue in the last hours and this issue is likely caused by your symantec security software that is hooking into firefox (probably through a program/signature update done by them). other users reported that updating firefox in this situation helped with the crashes. you can download & install the latest firefox from https://www.mozilla.org/en-US/firefox/all/

Phillipp, since there are GOBS of reports on here that just downloading an update doesn't help, can you not provide more information, i.e. what to do with registry, %apps%/roaming (/local) Mozilla folders, program (86) folders.. erase, rename, remove, leave alone?

@slswyoming if you need help on this issue and the tips already provided didn't help, i would suggest to open a new thread, otherwise it is getting complicated: https://support.mozilla.org/questions/new thanks!