basommer1954 said

see attached png file images for details. and comparison with working browser. When on a Norton protected site with a stored log in the toolbar notification and question to select and use a stored log in does not appear

its not the problem of Firefox. Please ask Norton support about this issue

I have had this problem. A Norton tech was able to fix it. The problem is in the computers registry. I can tell you what to do. Or you can contact Norton Support via right click Norton Icon.

FredMcD said

I have had this problem. A Norton tech was able to fix it. The problem is in the computers registry. I can tell you what to do. Or you can contact Norton Support via right click Norton Icon.

Fred please send me the RegEdit path to fix I appreciate it

Close all programs. Open the Windows panel, and run RegEdit.

Read these instructions carefully first. If, at any point you are not sure what to do, Don't Do It. Ask for help.

On the left is the directory tree. Follow this branch by branch until you get to the last branch.

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Mozilla\
Firefox\Extensions See the snap.

Look for this ID in the right window. ABDE892B-13A8-4d1b-88E6-365A6E755758

On my system, the value is: (include the quotes) (NO line breaks) "C:\\ProgramData\\Norton\\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\\N360_21.1.0.18\\IPSFF" "{BBDA0591-3099-440a-AA10-41764D9DB4DB}"="C:\\ProgramData\\Norton\\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\\N360_21.1.0.18\\IPSFF"

Now, look for this ID in the right window. 2D3F3651-74B9-4795-BDEC-6DA2F431CB62

On my system, the value is: (include the quotes) (NO line breaks) "C:\ProgramData\\Norton\\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\\N360_21.1.0.18\\coFFPlgn\\"