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Music app won't work after reboot

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  • 4 имеют эту проблему
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  • Последний ответ от Ralph Daub

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Hi,

touch Music icon on main screen on my flame phone doesn't work. i have been updated B2G git version firmware daily, after firmware update and flame phone first boot then touching Music icon works.

but reboot the phone or power-off-on the phone, Music icon doesn't work. touching Music icon result simple reboot or nothing worked, blink screen and show home-screen again.

Hi, touch Music icon on main screen on my flame phone doesn't work. i have been updated B2G git version firmware daily, after firmware update and flame phone first boot then touching Music icon works. but reboot the phone or power-off-on the phone, Music icon doesn't work. touching Music icon result simple reboot or nothing worked, blink screen and show home-screen again.

Все ответы (1)

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Hi sailfish009,

I'm sorry to hear that you are encountering problems with the Music application in your Flame device with Firefox OS.

I have not been able to reproduce this issue in any of my Flame builds with v2.0, v2.1, or v2.2.

Please reply to this message with the following information, so that we have a better idea of the environment you're running on your Flame:

  • What is the model of your phone?
  • What is the OS version and Build ID found in the Device Information page? Please visit this link if you need help finding the Build ID of your phone.
  • Where did you download the image from, and how did you flash your device?
  • Please provide the exact steps to reproduce the issue you are encountering.
  • How often do you encounter this issue?

I would also suggest that you attempt to download and flash the Base Image 180 from the MDN website in the following link:

Please be sure to include as much detail as possible, including any websites that may exhibit this issue, and any error messages that you may be receiving, exactly as they appear. This will ensure that we will have all the information needed to investigate into this. Thank you for your help and we look forward to hearing from you!

- Ralph