Can't find location error in Here Maps
In the last three days, the geo-location function of my Flame phone stopped working. Here maps can't find the location anymore, other location aware apps don't work and pictures taken with the camera don't have coordinates anymore. Various resets don't fix the problem. Anyone have an idea what's going on? FFOSv1.3.
Выбранное решение
I just upgraded to FFOS v2.0 and geolocation works again. No idea what causes it to break in v1.3
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Hello Michael,
I'm sorry to hear you are having problems with the Geolocation in your Flame device. Can you please try the Callibrate GPS application available in the Firefox Marketplace?
If this does not resolve your problem, please reply to this message with the following information:
- What is the OS version and the Build ID found in the Device Information page? Please visit this link if you need help finding the Build ID of your phone.
- Please provide the exact steps to reproduce the issue you are encountering.
- Who is your current cell phone carrier?
- How often do you encounter this issue?
Please be sure to include as much detail as possible, including any websites that may exhibit this issue, and any error messages that you may be receiving, exactly as they appear. This will ensure that we will have all the information needed to investigate into this.
Thank you for your help and we look forward to hearing from you!
- Ralph
I downloaded Calibrate GPS, but the app seems stuck. No signal intensity and 0% valid GPS data. It just keeps looking for GPS...
OS version: 1.3.0.0 prerelease Build ID: 20140627162151
Reproduce steps: I start Here maps. I tap the green button lower left on the screen. I get a message: Can't find your location.
My carrier is Airvoice Wireless.
I just started happening in the last week. It happens all the time.
Выбранное решение
I just upgraded to FFOS v2.0 and geolocation works again. No idea what causes it to break in v1.3