Repeated freezing/crashes with Firefox browser despite refreshes/new installs

I've been using Firefox for about six months. I'm a MacBook user with the most recent version of Sonoma installed. After a month or so of using Firefox it starts crashing… (citește mai mult)

I've been using Firefox for about six months. I'm a MacBook user with the most recent version of Sonoma installed. After a month or so of using Firefox it starts crashing and freezing. Sometimes I can't restart it for several minutes. Whenever this happens, I refresh it. I've refreshed it about twice. I've re-installed it twice too, but it keeps happening. Most settings are default, but I wanted to include the settings in case this could be the problem: - I've turned off Firefox home content - I've turned off all passwords and autofill features - Never Remember History - Do Not Track and Tell Websites not to share/sell my data are turned on - I left the standard-level security settings as is

I have one extension installed.

The only other browser I have installed is Safari and I am not having these issues. I should add that I don't receive any error messages when this happens, it just freezes. The most recent issue is that I was clicking on buttons on a website and it wasn't working, but when I started using the Safari browser (which also set to private mode) it worked fine.

When it works I love Firefox and would like to keep using it. I am wondering if there is anything I can do to fix this.

Asked by mozillauser1234 acum 6 zile

Last reply by Paul acum 19 ore

Firefox keeps asking to reinstall. It fails to check for updates. I have Windows 11 and Firefox 124.0.2

I have Windows 11 and Firefox 124.0.2. Firefox keeps asking to reinstall. I think it is because I keep getting the message that it fails to check for updates. I don't kno… (citește mai mult)

I have Windows 11 and Firefox 124.0.2. Firefox keeps asking to reinstall. I think it is because I keep getting the message that it fails to check for updates. I don't know if I have installed the Microsoft Firefox or the direct Mozilla Firefox downloaded. Maybe that is the problem, but I am not tech savvy. I have used Firefox for many years and like it. I am also too old (83) to deal with these problems. Help!

Asked by tommcgrath acum 3 săptămâni

Last reply by Paul acum 20 de ore

failed to update firefox.. so frustrated..

something apparently got corrupted in firefox.. i tried running update and i keep getting failed to update.. i have refreshed.. i have uninstalled and reinstalled ...noth… (citește mai mult)

something apparently got corrupted in firefox.. i tried running update and i keep getting failed to update.. i have refreshed.. i have uninstalled and reinstalled ...nothing. i am sure there is a folder or file somewhere that is corrupted and i cannnot find it. because even when i uninstall and reinstall fresh. all my bookmarks are there .. how to i start a TRUE NEW install??

Asked by dj3642a acum 2 săptămâni

Last reply by Paul acum 20 de ore

Daily updates (seems update doesn't run)

I have been using Firefox as my primary browser for a very long time. Now, every time I start Firefox, I get a message that the update failed, and that I should manually… (citește mai mult)

I have been using Firefox as my primary browser for a very long time. Now, every time I start Firefox, I get a message that the update failed, and that I should manually download the update file and run it. I do so, the update appears to work, and Firefox behaves, until I stop it and restart again. Then I get the same message. I looked online - it appears that others have had this problem, but no clear solution. I am not willing to use Edge, but am beginning to wonder if it is time to leave Firefox. I would appreciate a solution, preferably a reliable one. Thanks, Joe Purvis Email hidden for privacy reasons

WIndows 11 64, AMD processor, 64 GB ram. Connected via ethernet and fiber. NordVPN, and Bitdefender (neither of which has produced any error messages).

Asked by jdpsmp acum 3 săptămâni

Last reply by Paul acum 20 de ore

Firefox Unable to Update Automatically

About a week ago I started getting these update error messages stating "Update available - Firefox couldn't update automatically. Download the new version". I've also tri… (citește mai mult)

About a week ago I started getting these update error messages stating "Update available - Firefox couldn't update automatically. Download the new version". I've also tried clicking "Learn more" on the error message but it's a dead link. Going into the settings for updates I am set to auto update, but when I manually check for updates it says "Failed to check for updates".

The help article on this issue simply tells you to download and manually reinstall Firefox, but I'm having to do this nearly every day. I work in IT myself so I know a "bandaid" workaround when I see one. Is there a solution to this issue?

Asked by exo82 acum 1 lună

Last reply by Paul acum 20 de ore

Unable to update Firefox browser

I have Firefox 124.0.2 running on Windows 11. For some reason, I can't update Firefox. When I manually download the update file, it appears to run Ok, but the version do… (citește mai mult)

I have Firefox 124.0.2 running on Windows 11. For some reason, I can't update Firefox. When I manually download the update file, it appears to run Ok, but the version doesn't change. If I go to settings and click on "Check for Updates" is comes back and says Failed to Check for Updates. How do I fix this?

Originally reported on April 11th /questions/1444593: I have Windows 11 and the Firefox 124.0.2 browser. I cannot update to the latest version of Firefox. I receive an error message "Failed to update". I've uninstalled and reinstalled the browser, ran the install utility selecting update, nothing seems to work. Please help

Asked by rpm3110 acum 3 săptămâni

Last reply by Paul acum 20 de ore

Failed to check for update

Help -> About "Failed to check for updates." This has been going on for over a week. I have downloaded and applied the installation program multiple times (>3). Th… (citește mai mult)

Help -> About "Failed to check for updates."

This has been going on for over a week. I have downloaded and applied the installation program multiple times (>3). The problem persists. What is going on, and how do I fix it? Thanks

Asked by Bryan acum 2 săptămâni

Last reply by Paul acum 20 de ore

Download new version nag

I have been getting the "new version available, download now nag for over 2 weeks, and I have the latest version. Still get this issue repeatedly every day. Starting to b… (citește mai mult)

I have been getting the "new version available, download now nag for over 2 weeks, and I have the latest version. Still get this issue repeatedly every day. Starting to become an every hour nag to update and install latest version of Firefox. Refuse to use Microsoft Edge or Chrome, and will switch off Firefox too if not rectified.

Asked by Grizz B acum 2 săptămâni

Last reply by Paul acum 20 de ore

Repetitive update request

I keep getting this message that pops up in a private window to restart to keep using firefox. Everytime I click restart Firefox, it closes my tabs and opens them again. … (citește mai mult)

I keep getting this message that pops up in a private window to restart to keep using firefox. Everytime I click restart Firefox, it closes my tabs and opens them again. However, 5 minutes later the window pops up again. Even after repeated attempts of updating, even doing a full restart on the computer, Firefox continues to send this window to me. The private window in the bar says about:restartrequired.

I've tried uninstalling Firefox with a fresh install as well as doing a Refresh of Firefox. Neither seem to solve this problem.

Asked by rxs621 acum 3 săptămâni

Last reply by Paul acum 20 de ore

Updates

My Browser keeps on telling me there is an update... I've updated, reinstalled the latest version and it still keeps giving a pop-up saying there is an update... How do… (citește mai mult)

My Browser keeps on telling me there is an update... I've updated, reinstalled the latest version and it still keeps giving a pop-up saying there is an update...

How do I get rid of these pop-ups???

Asked by Jarro H acum 1 săptămână

Last reply by Paul acum 20 de ore

Firefox not updating

Firefox keeps reminding me that updates are available. I download and it says its installing but it doesn't seem to update. I have tried closing Firefox before running th… (citește mai mult)

Firefox keeps reminding me that updates are available. I download and it says its installing but it doesn't seem to update. I have tried closing Firefox before running the installation but it makes no difference. I am on 125.02 at the moment.

Asked by malcolmmcp acum 1 săptămână

Last reply by Paul acum 20 de ore

Install Offline Language File

After installing Thunderbird i had first download problems for new Firefox Versions. I tested around, installed everything new and found the solution. Somehow the Mainten… (citește mai mult)

After installing Thunderbird i had first download problems for new Firefox Versions. I tested around, installed everything new and found the solution. Somehow the Maintenance Service didn`t work properly on my machine and after deinstalling and restarting i can update firefox again. Problem remains: When trying to install Offline Languages , see picture, i get the message that it does not work. I tried everything possible, including reinstalling and deleting all old profiles (was a lot of work). Any ideas?

Asked by Phyto acum 1 lună

Last reply by Paul acum 20 de ore

400.000 bookmarks slowing now ffx and bm-manger down

Hi.... I've been using the same firefox (installed every update) for over 10 years now and a lot of bookmarks have been accumulated. They are from different sources for … (citește mai mult)

Hi....

I've been using the same firefox (installed every update) for over 10 years now and a lot of bookmarks have been accumulated. They are from different sources for different reasons/subjects/interests etc... I think when I reached ~430.000 or something like that it really slowed firefox down in a way that even clicking on a folder in the "bookmark symbol bar" (the one underneath the URL address fiel) takes 2-3 sec to open up and show the containing bookmarks. In the bm-manager going from one folder to another also takes a few seconds. I've now deleted about 40.000 but no change it's still lagging. and deleting 1000 takes about 1h.

I've looked but so far I couldn't find another tool or a better way to manage all these URLs WITH their title.

I still want to keep them, but managing them has become so slow and tedious. So if you have any suggestions especially for other tools to manage them....

I also think the possibility to export only a part of them (selected ones, or specific folders) would be helpful; maybe also a tool to clean up the database? (like defrag did for harddrives?). or split it to differnt files? I don't know.

I know 400.000 bookmarks are extreme... but well....

Asked by LeSeigneur acum 1 zi

Last reply by cor-el acum 22 de ore

Trying to set my tab close button to the left

I am using theme called WhiteSur to imitate Safari, as that is the browser layout I prefer. However, this doesn't change the position of the close tab button and leaves i… (citește mai mult)

I am using theme called WhiteSur to imitate Safari, as that is the browser layout I prefer. However, this doesn't change the position of the close tab button and leaves it on the right hand side. I found a way to change it, using the code .tabbrowser-tab .tab-close-button {

 margin-left: -5px !important;
 margin-right: 2.5px !important;

} Unfortunately, this doesn't change based on the size of the tab, so if I set it to a size that is good for only having 1 tab, it will look bad or be off the screen for the other amounts of tabs. Is there a way to detect the width of the tab or the amount of tabs open and dynamically set the margins based off of this? So I could set it as (width-of-tab)-x and that would always keep the close tab button in the same spot, regardless of tab size. Thanks!

Asked by williamoflowden acum 1 zi

Last reply by jscher2000 - Support Volunteer acum 22 de ore

Hotmail NOT displaying the body of emails. I see the title, click on it, but nothing to see, this occured after updating the Firefox 125.0.3, No problem with my Hotmail on windows computer. What gives? Mac IOS 14.4.1

Something in Mozilla's latest update to version 125.0.3 caused a problem with Hotmail only displaying a message, but when I click on the message, I can only see the title… (citește mai mult)

Something in Mozilla's latest update to version 125.0.3 caused a problem with Hotmail only displaying a message, but when I click on the message, I can only see the title, NOT the body of the message. I have NO issues with a Windows computer. What can I do so I can see the body of the message?

Asked by thboo acum 1 zi

Last reply by jonzn4SUSE acum 1 zi

Addons Not Syncing between Desktop and Laptop

Hello: I have installed and enabled sync under the same Mozilla account on my desktop and laptop. The only thing that seems NOT to sync between them is my add-ons. There… (citește mai mult)

Hello:

I have installed and enabled sync under the same Mozilla account on my desktop and laptop. The only thing that seems NOT to sync between them is my add-ons. There was no sync error log when I checked. I have already tried logging out and logging back into my Mozilla account on both computers, turning off my antivirus real-time protection, double-checking my sync settings, and restarting both my computers.

This issue is beyond frustrating. Does anybody have any additional suggestions to save my sanity by correcting this issue? I would appreciate any assistance that is provided! Thank you!

Respectfully, Jeffrey

Asked by JRL1156 acum 3 zile

Last reply by cor-el acum 1 zi