Avatar for Username

Przeszukaj pomoc

Unikaj oszustw związanych z pomocą.Nigdy nie będziemy prosić Cię o dzwonienie na numer telefonu, wysyłanie SMS-ów ani o udostępnianie danych osobowych. Zgłoś podejrzaną aktywność, korzystając z opcji „Zgłoś nadużycie”.

Learn More

Wątek został zarchiwizowany. Jeśli potrzebujesz pomocy, zadaj nowe pytanie.

How to turn down Alerts volume in FF when using webmail without turning down system volume (Mac)?

  • 2 odpowiedzi
  • 3 osoby mają ten problem
  • 7 wyświetleń
  • Ostatnia odpowiedź od janab

janab
janab
more options

I'm using Mac OS 10.6.8. When I access my webmail via Firefox, I get a loud chirp whenever I send or receive a new email. I contacted my ISP (Optimum) and they said Firefox tells my computer to make the sound. They say they have no control over it. I tried turning down the alerts volume in my System Sound prefs, but it didn't affect FF sound volume.

How can I lower or turn off the volume in FF when using webmail without turning down system volume?

I'm using Mac OS 10.6.8. When I access my webmail via Firefox, I get a loud chirp whenever I send or receive a new email. I contacted my ISP (Optimum) and they said Firefox tells my computer to make the sound. They say they have no control over it. I tried turning down the alerts volume in my System Sound prefs, but it didn't affect FF sound volume. How can I lower or turn off the volume in FF when using webmail without turning down system volume?

Wybrane rozwiązanie

thank you!!! Found the 'sound off' button in their preferences. Fixed. (It was so freakin' loud!)

I, in turn, chatted with Optimum's Customer Service and told them they need to tell their supervisor to better educate their own customer service, instead of passing the buck. We'll see.

Leave it to the smart Mozilla contributors to not pass the buck.

Przeczytaj tę odpowiedź w całym kontekście 👍 0

Wszystkie odpowiedzi (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Firefox does not spontaneously make sounds when you receive a new email! Maybe you can point them toward their own help article:

Optimum Online Email includes the most popular functions ... and several additional features to simplify and greatly enhance the customer experience: ... Optional sound effects when sending or receiving mail.

http://optimum.custhelp.com/app/answers/detail/a_id/2443/

If it's optional, there must be a way to turn it off completely, perhaps in mail preferences.

But to return to your original question, I don't know of a way to manage volume in Firefox independently of system volume if no controls are displayed (e.g., Quicktime, Flash, or other plugin that displays a volume control).

janab
janab Zadający pytanie
more options

Wybrane rozwiązanie

thank you!!! Found the 'sound off' button in their preferences. Fixed. (It was so freakin' loud!)

I, in turn, chatted with Optimum's Customer Service and told them they need to tell their supervisor to better educate their own customer service, instead of passing the buck. We'll see.

Leave it to the smart Mozilla contributors to not pass the buck.