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How can I restore my settings, etc. after update to Firefox 20 reset everything?

  • 5 odpowiedzi
  • 6 osób ma ten problem
  • 7 wyświetleń
  • Ostatnia odpowiedź od cor-el

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Windows 7 Starter, Firefox 20; running from non-administrator account (possibly the cause of issues):

I updated to Firefox 20, and everything was reset (i.e. homepage, bookmarks, passwords, addons). I searched online for solutions but it hasn't helped me (i.e. Profile Manager). I located the profiles folder, and it contains one folder called: shunltlp.default the folder seems to have all the necessary files, e.g. bookmarks, key3, etc.

How can I get Firefox to use these files, and restore my settings, etc.?

Thanks, Davoid.

Windows 7 Starter, Firefox 20; running from non-administrator account (possibly the cause of issues): I updated to Firefox 20, and everything was reset (i.e. homepage, bookmarks, passwords, addons). I searched online for solutions but it hasn't helped me (i.e. Profile Manager). I located the profiles folder, and it contains one folder called: shunltlp.default the folder seems to have all the necessary files, e.g. bookmarks, key3, etc. How can I get Firefox to use these files, and restore my settings, etc.? Thanks, Davoid.

Wszystkie odpowiedzi (5)

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Hi amitshree,

Thanks for the reply. Since I posted the question, I went and restored my bookmarks from the profiles> bookmarkbackups folder. For the addons I can try and recall the ones I had and reinstall them. How do I restore the passwords from the key3 file?

Also, any idea why this happened? It hasn't occurred before and I have been using the same PC with Firefox for 3 years.

I am considering moving to Chrome because Firefox is becoming unreliable (e.g. the computer freeze problem that many users are experiencing but no-one knows why it occurs, or how to fix it).

Thanks, Davoid.

Zmodyfikowany przez davoid w dniu

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Hi cor-el,

Thanks for the reply.

I had been to that page during my search for solutions but found it a bit confusing, although I did create a new profile but didn't understand the choose folder part. I re-read the instructions and I have been able to restore my old profile. So, thanks for pointing me in the right direction.

Re: running my Firefox from a non-administrator account

I think this may have been the cause of the profile problem. I.e. when I selected 'Choose a folder' when creating the new profile, the default folder path was Administrator> etc., where as my old profile was not there, but in Username> etc. folder path...

I understand browsing from a non-administrator account is the sensible security option, but is causes other problems when installing updates...

Thanks for the help. It's much appreciated.

Davoid.

Zmodyfikowany przez davoid w dniu

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You're welcome