Avatar for Username

Przeszukaj pomoc

Unikaj oszustw związanych z pomocą.Nigdy nie będziemy prosić Cię o dzwonienie na numer telefonu, wysyłanie SMS-ów ani o udostępnianie danych osobowych. Zgłoś podejrzaną aktywność, korzystając z opcji „Zgłoś nadużycie”.

Learn More

Wątek został zarchiwizowany. Jeśli potrzebujesz pomocy, zadaj nowe pytanie.

I am unable to download pdfs from the web into my downloads folder

  • 3 odpowiedzi
  • 7 osób ma ten problem
  • 6 wyświetleń
  • Ostatnia odpowiedź od trish.painter

trish.painter
trish.painter
more options

Since i did the new update on firefox (8-14?) I am unable to download pdfs from a website into my downloads folder. When I choose to view a pdf in a window, I get a blank window with the urlxxxx. pdf in the top...but a blank window. This is a change in the functioning of my browser since the update... i have changed nothing on preferences or anything I am able to download pdf's into my downloads folder from safari, but really don't want to change all my bookmarks etc from firefox to start using safari. Am on a Mac OS 10.7.4 thanks

Since i did the new update on firefox (8-14?) I am unable to download pdfs from a website into my downloads folder. When I choose to view a pdf in a window, I get a blank window with the urlxxxx. pdf in the top...but a blank window. This is a change in the functioning of my browser since the update... i have changed nothing on preferences or anything I am able to download pdf's into my downloads folder from safari, but really don't want to change all my bookmarks etc from firefox to start using safari. Am on a Mac OS 10.7.4 thanks

Wybrane rozwiązanie

Hi trish.painter,

Try this article: https://support.mozilla.org/en-US/kb/pdf-files-are-blank-and-cant-be-downloaded-mac

There might have been an acrobat update that borked some settings. Let me know if that helps. Thanks!

Przeczytaj tę odpowiedź w całym kontekście 👍 0

Wszystkie odpowiedzi (3)

Matt_G
Matt_G
more options

Wybrane rozwiązanie

Hi trish.painter,

Try this article: https://support.mozilla.org/en-US/kb/pdf-files-are-blank-and-cant-be-downloaded-mac

There might have been an acrobat update that borked some settings. Let me know if that helps. Thanks!

trish.painter
trish.painter Zadający pytanie
more options

Hi Matt_G

nope...didn't help. When I typed in pdf into the search bar, nothing came into the content window. thanks for any further assistance you can provide...really hate to have to use safari instead of firefox trish.painter

trish.painter
trish.painter Zadający pytanie
more options

Hi Matt_G OK.. the instructions said to enter "pdf" but in the list it should be to type in "portable document format"...I changed the action to acrobat reader and it works now..

thanks for your support! trish.painter