Why is my firefox not starting up?
I dont remember what i was doing when it started but when i turn on firefox stopped working unexpectedly but blink and it says firefox stopped working. and all i can do is get a problem signature and close it. I reinstalled it twice but i dont wont to lose my saved passwords and my bookmarks.
Wszystkie odpowiedzi (2)
You probably need to set up a new profile. Back up the old one first. You can transfer some files from the old profile into the new one afterwards.
http://kb.mozillazine.org/Profile_folder_-_Firefox http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox
Also do a malware check with some malware scanning programs on the Windows computer.
You need to scan with all programs because each program detects different malware.
Make sure that you update each program to get the latest version of their databases before doing a scan.
- http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
- http://www.superantispyware.com/ - SuperAntispyware
- http://www.microsoft.com/security/scanner/en-us/default.aspx - Microsoft Safety Scanner
- http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
- http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
You can also do a check for a rootkit infection with TDSSKiller.
See also:
- "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked