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I am not able to download the latest version of Firefox, 4.0. Please give detailed instructions on exacty what needs to be done to download.

  • 2 odpowiedzi
  • 4 osoby mają ten problem
  • 1 wyświetlenie
  • Ostatnia odpowiedź od Jerryi

Jerryi
Jerryi
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When I attempt to download the firefox 4.0 update, I click on download and then a drop-down menu comes on the screen asking me if I want to save the file or open it. If I click on Save, I get a Download screen which shows a blue bar across the top as if it's downloading, but when it finishes, nothing happens and it is not downloaded. If I choose Open and choose open with firefox appl, nothing happens. Please advise how to correctly download, step-by-step. Thank you.

When I attempt to download the firefox 4.0 update, I click on download and then a drop-down menu comes on the screen asking me if I want to save the file or open it. If I click on Save, I get a Download screen which shows a blue bar across the top as if it's downloading, but when it finishes, nothing happens and it is not downloaded. If I choose Open and choose open with firefox appl, nothing happens. Please advise how to correctly download, step-by-step. Thank you.

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jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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If you don't usually get a choice of where to save a downloaded file, you can change that using:

Edit > Preferences > General > "Always ask me where to save files"

Then you may want to go directly to the source:

http://www.mozilla.com/firefox/

You should get the options to Save File or Cancel (not Open). Hopefully after saving you will be able to find the downloaded file in the location you specified.

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One other note, before upgrading, you may want to back up your Firefox settings just in case. Backing up your information.

Zmodyfikowany przez jscher2000 - Support Volunteer w dniu

Jerryi
Jerryi Zadający pytanie
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Thanks for responding, but it did not help. I did what you recommended, but after it "downloads," nothing happens. I never get the prompt to drag the firefox icon, as it indicates. Please try again. Thanks very much.