Avatar for Username

Przeszukaj pomoc

Unikaj oszustw związanych z pomocą.Nigdy nie będziemy prosić Cię o dzwonienie na numer telefonu, wysyłanie SMS-ów ani o udostępnianie danych osobowych. Zgłoś podejrzaną aktywność, korzystając z opcji „Zgłoś nadużycie”.

Learn More

Wątek został zarchiwizowany. Jeśli potrzebujesz pomocy, zadaj nowe pytanie.

I cannot access my email from hotmail. I also cannot log out of hotmail.

  • 1 odpowiedź
  • 24 osoby mają ten problem
  • 8 wyświetleń
  • Ostatnia odpowiedź od Svetlana

josephrubano
josephrubano
more options

When I open my hotmail using Firefox I can see what is in the Inbox but I cannot open anything. I cannot open emails, I cannot open junk file or any of the folders. I also cannot sign out of hotmail.

However I am able to do so using Safari -- so I am assuming it has to do with Firefox.

This started happening after I tried to download a free trial off of 1password for mac.

Do you have any suggestions? Thank you -- Joseph

When I open my hotmail using Firefox I can see what is in the Inbox but I cannot open anything. I cannot open emails, I cannot open junk file or any of the folders. I also cannot sign out of hotmail. However I am able to do so using Safari -- so I am assuming it has to do with Firefox. This started happening after I tried to download a free trial off of 1password for mac. Do you have any suggestions? Thank you -- Joseph

Wszystkie odpowiedzi (1)

Svetlana
Svetlana
more options

You can try to look for anything 1password-related in Tools -> Add-ons and disable it. Then, clear cookies and cache as described at How to clear the Firefox cache and Clear cookies and site data in Firefox.