Przeszukaj pomoc

Unikaj oszustw związanych z pomocą.Nigdy nie będziemy prosić Cię o dzwonienie na numer telefonu, wysyłanie SMS-ów ani o udostępnianie danych osobowych. Zgłoś podejrzaną aktywność, korzystając z opcji „Zgłoś nadużycie”.

Learn More

My old Firefox browser just disappeared!

  • 2 odpowiedzi
  • 1 osoba ma ten problem
  • 4 wyświetlenia
  • Ostatnia odpowiedź od FredMcD

more options

When I opened Firefox as I always do just a few minutes ago, the browser had effectively disappeared. I was forced to "create a new account". Everything I had -bookmarks, history, home page, preferences...everything is gone. What can I do to restore it. I have been using Firefox as my default browser with no problems for many years until today. What happened and how can I fix it??

When I opened Firefox as I always do just a few minutes ago, the browser had effectively disappeared. I was forced to "create a new account". Everything I had -bookmarks, history, home page, preferences...everything is gone. What can I do to restore it. I have been using Firefox as my default browser with no problems for many years until today. What happened and how can I fix it??

Wszystkie odpowiedzi (2)

more options

It sounds like the profile is missing. Not the program.

Sometimes when the browser thinks there is a problem with the profile, it will create a new one.

Look on your desktop. Do you see a folder called; Old Firefox? Look inside. Look for the folder with the latest creation date.

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible


https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update

more options

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder

https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles


Type about:profiles<enter> in the address bar. How many profiles are listed? How many should be there? Also, open the profile folder in your file explorer.


https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update