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Web sites crash except in safe mode

  • 6 odpowiedzi
  • 1 osoba ma ten problem
  • 5 wyświetleń
  • Ostatnia odpowiedź od nicolas9

sburns
sburns
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A number of websites constantly crash on Firefox on my home office computer. I can open them on the home office computer with Chrome. I can open them using my Firefox synced account on another computer in the house.

I can only open the websites in safe mode. I completely reinstalled Firefox using Revo-uninstaller, reinstalled, and tried to open the websites without syncing my account and they crashed so I guess this eliminates my sync ID as the problem and any add-ons since there were not any after the Revo-uninstall.

I'm using Windows 10 64-bit with 16 GB RAM and the latest version of Firefox with Bitdefender antivirus. I deactivated all add-ons and plug-ins and still it crashes.

I did a full scan with bitdefender and malware bytes and found no threats with either. I optimized the hard drive. I turned off hardware acceleration.

A number of websites constantly crash on Firefox on my home office computer. I can open them on the home office computer with Chrome. I can open them using my Firefox synced account on another computer in the house. I can only open the websites in safe mode. I completely reinstalled Firefox using Revo-uninstaller, reinstalled, and tried to open the websites without syncing my account and they crashed so I guess this eliminates my sync ID as the problem and any add-ons since there were not any after the Revo-uninstall. I'm using Windows 10 64-bit with 16 GB RAM and the latest version of Firefox with Bitdefender antivirus. I deactivated all add-ons and plug-ins and still it crashes. I did a full scan with bitdefender and malware bytes and found no threats with either. I optimized the hard drive. I turned off hardware acceleration.

Wszystkie odpowiedzi (6)

philipp
philipp
  • Moderator
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hi, we've received a number of similar reports from other bitdefender users in the past couple of hours and are reaching out to them: https://bugzilla.mozilla.org/show_bug.cgi?id=1616993

sburns
sburns Zadający pytanie
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Thank you. I'll look for the update.

sburns
sburns Zadający pytanie
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I am able to log onto my banks this morning. It is working again.

nicolas9
nicolas9
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how can i create question?? on this forum ?!!!!

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Hi nicolas9

See:

nicolas9
nicolas9
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https://support.mozilla.org/en-US/questions/new/desktop is helping i dont now why is hidden so cant found!