Przeszukaj pomoc

Unikaj oszustw związanych z pomocą.Nigdy nie będziemy prosić Cię o dzwonienie na numer telefonu, wysyłanie SMS-ów ani o udostępnianie danych osobowych. Zgłoś podejrzaną aktywność, korzystając z opcji „Zgłoś nadużycie”.

Learn More

BBCiplayerdownloads won't work with Firefox 68

  • 1 odpowiedź
  • 1 osoba ma ten problem
  • 4 wyświetlenia
  • Ostatnia odpowiedź od Steve Breibart

more options

Since updating to Firefox 68.0 I have been unable to download programmes using BBCiplayerdownloads. The software works in all other respects and will play already downloaded programmes. When attempting a new download, I get the error message in the attached image. I am presently running Firefox 68.0.1 and have tried running it in safe mode (all add-ons disabled) and still have the same issue. I am not aware of anyone else having the same problem but am at a loss as to how to progress.

I had a hunch and tried another browser, which worked - so the problem is somehow related to Firefox.

Thanks for your help.

Since updating to Firefox 68.0 I have been unable to download programmes using BBCiplayerdownloads. The software works in all other respects and will play already downloaded programmes. When attempting a new download, I get the error message in the attached image. I am presently running Firefox 68.0.1 and have tried running it in safe mode (all add-ons disabled) and still have the same issue. I am not aware of anyone else having the same problem but am at a loss as to how to progress. I had a hunch and tried another browser, which worked - so the problem is somehow related to Firefox. Thanks for your help.
Załączone zrzuty ekranu

Zmodyfikowany przez Steve Breibart w dniu

Wszystkie odpowiedzi (1)

more options

Just updated to 68.0.2 and the problem has disappeared. As far as I can make out, the problem is/was related to bug 1567614. Thanks everyone and especially Aaron Klotz who fixed it.